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How Do We Solve Sports Radio’s Diversity Problem?

Jason Barrett

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Having an in-depth conversation about diversity in sports talk radio is difficult. It’s a subject that makes many people uncomfortable and defensive, but it’s one that warrants further inspection.

To recognize the industry needs to do better is the first step. Working to improve it is the next. But progress only happens if the industry’s top decision makers believe it’s a critical issue.

Too often in our business, difficult subjects get addressed publicly, but once the questions stop being asked, it’s back to business as usual. The great Bill Parcells used to say “you are what your record says you are“. Well, if results are how we’re going to judge success and failure on the subject of racial diversity in sports talk radio, then thin-skinned members of the radio industry may want to stop reading, because they’re not going to like the evidence.

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Before I continue, let me be candid for a second. I began writing this piece in January and almost decided not to publish it. It isn’t the subject matter I’m afraid to explore. I’ve already gone down this road before.

The reason why I considered keeping this column inside the vault is because our ability as a society to discuss race in a productive manner, especially as it pertains to sports media, has gone backwards in recent years. These days there’s an immediate outcry of racial prejudice whenever someone shares a different opinion or point of view about a particular story involving a high profile white or black personality. Social media for all of its positives, serves as a cesspool of negativity anytime a conversation arises that involves any inference of race.

First, nobody in the sports radio industry has gone on the record to explore this issue the way that I have. I do believe progress needs to be made, and what the business has presented collectively isn’t good enough. Let me make that crystal clear.

But despite pointing out the radio industry’s lack of diverse voices in weekday positions, and regardless of my track record of running brands and working with and hiring numerous minority voices, I’ve also been called out by people who read my website and have no knowledge of my background for ignoring black personalities in other columns I’ve written.

When I wrote the piece “Another 10 Talents You May Not Know But Should” I had a high profile TV personality respond by email adding “No blacks huh? Interesting”. It didn’t matter that the intent of the piece was to highlight people doing quality work in sports radio who didn’t earn a lot of fanfare, or that the people I selected to be featured deserved to be recognized. The simple fact of the matter was that none were black, therefore it was implied that I was ignoring minority voices.

Then in early February, I posted the annual Top 20 of the sports radio format. Over the span of 6 days I showcased who industry executives voted as the format’s top morning, midday, afternoon and national shows. Some of these categories included minority personalities. However, they were once again under represented.

That led to Howard Bryant suggesting that the morning drive airwaves were being controlled by white voices and influenced by white decision makers.blank

At first I was bothered by the tweet because it led to receiving a few hate emails for sports radio being dominated by white males, as if I created the problem. But after having an opportunity to process things I understood exactly where Howard and some of his supporters were coming from.

As a soon to be forty three year old white male, I don’t enjoy when I hear people criticize those who hold jobs in the industry and assume they have them because they’re white. That in my opinion is irresponsible. It ignores the fact that the employed white individual likely had some degree of talent that appealed to a hiring executive. If they’ve been hired to do a job, and have continued to do it well for an extended period of time, that should be enough validation for the hiring manager.

But it’d also be foolish of me to assume that there’s nothing wrong with a picture that shows every major and mid market local morning show being led by white personalities. This is what African American’s see when they look at a list which includes only two minority hosts, Rob Long in Baltimore and Damon Benning in Omaha.

The story was similar in middays where only 6 minority hosts were part of the nation’s top 40 shows, and in afternoons where 10 minority voices contributed to the top 40 shows in the country. It was more of the same on the national scene, where Stephen A. Smith, Bomani Jones and Tiki Barber were the only African American personalities to be included on the list of the nation’s top 21 programs.

I understand that if you’re a Caucasian male you may not want to hear this. You might even be offended that I’ve raised the issue, but I guarantee that you’d have a very different opinion if you looked at the nation’s top 140 shows and saw only 21 of 271 positions occupied by white personalities.

In order to avoid any confusion, I want to be clear that this article focuses on males and the ethnic composition that exists inside many of the nation’s leading sports radio brands. I will address the challenges facing women in the sports radio industry in a separate column. Although I could combine the two, I have found through previous experiences that messages get lost when you try to tackle too much in the same space, especially sensitive subjects such as this one.

Before I share my findings from this year, I do want to address a few things. The intent of this piece isn’t to suggest to folks on the outside looking in that all executives are against hiring minority voices. That would indicate that every single executive in a hiring position isn’t open minded to changing the look and sound of their brand. I don’t subscribe to that theory at all.

This column also isn’t intended to suggest that influence should be used to force minority individuals into high profile positions. I saw a column a few weeks ago on The Undefeated which took exception with Magic Johnson for not using his influence to make sure a minority candidate received consideration for the Lakers vacant GM position. It was insinuated that by not doing so, he failed to handle his responsibility as an African American executive. Not only do I disagree with that assessment, I feel it creates a further divide rather than progress.

blankNever mind that Jeanie Buss went to war with her family by firing her brother and GM Mitch Kupchak, but she also gave the keys to the Lakers kingdom to a minority (Magic Johnson) and gave him the freedom to hire the team’s next General Manager. Johnson chose Rob Pelinka (former NBA agent) who had an excellent reputation and relationship with many black players in the league, and great familiarity with the way the Lakers run their business.

Pelinka also had the blessing of another powerful minority (Kobe Bryant), who happened to be the best Lakers player of the past twenty years, and we’ve seen proof of agents (Bob Meyers) making the transition into NBA front offices and helping franchises have success. Magic did not nor should he have had to hire or pursue a minority candidate just to please members of his race. That’s the type of process I would like to see our industry avoid.

But that particular example is not what we’re here to discuss. I brought it to light because I want it to be clear that positions shouldn’t be filled based on a responsibility to pleasing one’s race, but rather in the best interests of the brand, company, and audience which each market serves.

In doing my research for this year’s piece, I focused once again on the weekday lineups of the nation’s Top 20 market sports radio stations and networks. Depending on how you look at it, we’re no better or worse than we were 12 months ago. Usually staying consistent is viewed as a positive, but in this instance, where progress is necessary, I don’t believe that does the trick.

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Does this mean that companies and their executives aren’t aware of the problem? Not at all. As a matter of fact, if you flashback to ten years ago, many would say that the industry has made a better effort in adding diverse talent to its airwaves. But to expect sweeping changes or a 50/50 blend inside most brands is unrealistic, especially if a sports radio station is currently achieving success.

It’s also puzzling that minority’s rarely occupy management positions. There’s only one African American sports radio program director (Terry Foxx at 92.9 The Game in Atlanta) in a Top 20 market, and market managers, corporate executives and owners are also rarely non-white professionals. Are we really suggesting as an industry that there are no minorities capable of leading our operations? What type of message are we sending to minorities in our industry who have dreams about one day overseeing a company or sports radio station?

The real questions we must address are related to the processes being implemented inside of each station and company.

How are companies holding their executives accountable to make sure that minority candidates are given a fair look during the interview process? What checks and balances are being implemented to make sure stations place a greater importance on reflecting their communities on the air? How much involvement does a brand manager have in making sure the product is more attractive to non-white audiences?

Other questions that deserve to be asked include, is the radio station sending its leaders to speak at schools, job fairs or creating programs to invite individuals from different backgrounds to learn about their business? Are station executives analyzing their audience composition and working to make sure their brands have the right mix of personalities to reach and connect with their local demographics? Are executives looking for minority talent in different places besides colleges and other media companies? How are HR departments assisting executives to improve upon their shortcomings?

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Many people love to point fingers, and express their frustrations with these type of sensitive issues, but when pressed for solutions and ideas they fire blanks. That does us no good in this conversation. Instead, we need accountability, action, and a long term strategy to make our business more attractive to people from different backgrounds.

And let’s be sure this next point is understood. As much as African Americans are underrepresented on sports radio stations, the percentage of on-air jobs that they hold is comparable to their overall population numbers inside Top 20 markets. They hold 12% of the prime sports radio positions, while representing 15% of the population from Top 20 cities.

If there’s a group with an even bigger reason to feel slighted, it’s Hispanics. They hold only 9 of 399 prestigious on-air jobs inside the Top 20 markets and national networks, which is slightly above 2%. Yet they make up 22% of the population from our larger cities, and 17% of the entire population in the United States, and that number is expected to rise in the future.

Similar to an office, locker room, federal government agency or restaurant, I believe that the more people you include from different walks of life, the more interesting your operation becomes. Certain conversations that some individuals can’t tackle on the air suddenly become possible due to the different personalities involved. The sound of a station changes too and becomes more distinct, and the more variety you can offer your local audience, the more likely they are to consume your future content. That in turn helps you expand your fan base.

But as we’re discussing this issue, and how to include more people from minority backgrounds in the process, we also have to recognize and acknowledge a few other important facts.

You can slice and dice it however you wish, but the reality is that the majority of sports radio listening comes from white male audiences aged 25-54. That demographic shouldn’t be tossed aside just because the other side is underrepresented. They are people too, and they equally love the content, and spend money supporting the radio station’s advertisers.

Let’s also not be naive to the bigger picture. Sports radio is a business. If the station and company are turning a profit, and the hosts who they employ are charged with producing ratings and they’re getting the job done, then why on earth would they alter their approach?

Most brands are measured by their ability to generate income and audience. Whether success comes from an Asian host, Hispanic host, black host, female host or a middle aged white male, isn’t as important to a company as an ability to fulfill and surpass company expectations.

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I understand this issue is sensitive and personal to many. It’s impossible for some of us to see the world through each other’s eyes and skin. Speaking strictly for myself, I don’t believe that one’s ethnicity or skin color should determine whether they warrant an opportunity or not. If the white individual possesses more talent than the minority candidate, and is more equipped to produce results, then that’s who deserves the job. A major league baseball team doesn’t shape its roster based on fulfilling quotas to satisfy different races. A player either has an ability to pitch or hit and help the team win, or they’re not on the roster.

However, I also don’t think the radio business and major league baseball are an apples to apples comparison.

In sports radio, the words, actions, images and voices of our personalities determine how a brand is received by local listeners. If a station doesn’t offer a minority voice on its airwaves in a key weekday time slot, then it creates the impression to minority audiences that it’s going to take an act of god for someone from their background to gain a bigger opportunity on that brand’s airwaves.

Where it becomes even more challenging is when you consider how many positions exist on each station’s airwaves, how successful the brand is, and what level of interest is displayed from qualified candidates from minority backgrounds. Unlike pro sports where 25 men occupy a major league baseball team’s roster, and 53 suit up for an NFL team, and the entire country plays them at a young age and dreams of one day doing so professionally, some sports stations may only feature 2-5 people in their starting lineups. That’s even less than what an NBA team puts on the floor each night.

The other part of the conversation that remains a real issue is the lower level of interest from qualified minority candidates. I mentioned my personal familiarity with this issue when I explored it fifteen months ago, and after speaking to numerous executives for this year’s column, it appears that not much has changed.

Maybe the guy who works at Staples in the stockroom will turn out to be the next Stephen A. Smith, but when a programmer receives an application, and it includes no experience in the radio industry, no audio to judge someone’s ability, no mention of any type of work that would be related to the field for which they’re applying, and no references to anyone inside your operation who might know something unique and interesting about the candidate, chances are that application is going into the filing cabinet.

We can blame corporations and take issue with those who are in high ranking positions at radio stations across the country, but we also need to recognize that there’s a big issue with minority candidates not pursuing this industry as aggressively as whites. If the applicants pursuing work aren’t from a minority background, and those who do apply lack the skill level necessary to land an opportunity, what’s the hiring manager supposed to do?

These days you don’t necessarily have to be a radio veteran with stops in multiple cities, but you do have to provide something that gives a program director a reason to want to contact you. I may want to be the next President of the United States of America, but if I lack political experience, allies, a shortage of campaign funding, and possess little knowledge on the complex issues facing our nation, that opportunity isn’t going to be part of my future plans.

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On second thought, maybe that makes me qualified after all.

But I digress.

Another issue that deserves to be raised is how smaller markets (where many people get their opportunities to learn and develop their skills) also have a shortage of minority on-air personalities. Is that because minorities are being ignored in smaller towns? Or is it due to a lack of pursuing entry level jobs in smaller regions and rejecting the idea of relocating and working for minimal pay?

Most small stations rely on young people who are willing to work for minimum wage salaries, and the trade off for low compensation is experience. Smaller markets should be even more open to giving people of color and different backgrounds a chance to learn the business, but it’s also incumbent upon minorities to explore these situations, and be willing to pay their dues because starting at the top in major markets isn’t a viable option.

I also don’t see a ton of minorities creating original content via podcasts, YouTube, Periscope or Facebook Live. These are all areas where an individual can practice their craft, build relationships with radio station executives, and develop an audience. And it costs next to nothing.

This issue is complex and it won’t be fixed immediately, but what’s critical is that the radio industry is making a collective effort to improve upon its shortcomings. Few can argue that the format is thin of minority voices. Nor can they suggest that enough training, outreach and internal accountability has been implemented to assure that brands take steps in the right direction to improve their diversity challenges.

Which means that each company has to decide if this is an issue they care deeply about, or if they’re content with their current standing. It also tells me that the current crop of minority talent on our sports radio stations can be part of the solution by getting further involved and encouraging people from different backgrounds to explore this industry.

The media business, and for that matter, the entire world, is a changed place. Image, sound, variety, and perception all impact a station’s ability to maintain and expand its business. What may have worked for the past thirty years isn’t necessarily going to work for the next thirty, which is why this is a subject that must be addressed.

Most radio industry leaders are good open-minded people with the right intentions, but the collective results we’ve delivered on this issue leave little to be desired. We can sweep it under the carpet, issue quotes to the radio trades, speak at conferences, and send out internal emails telling our employees how much we value being a diverse operation, but at some point, that noise must turn to concrete action, especially in desirable positions.

Keep in mind, I’ve only drawn to light the lack of minority voices in key weekday hosting positions. What do you think we’d find if we also shined the spotlight on update anchors, reporters and producers? Heck, is there one sports radio station in the nation that uses a minority as its main voice to position its brand? If so, I’d love to know. I study this format intently and I haven’t heard of any station doing that.

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The late Michael Jackson said it best in his song “Man In The Mirror“. If you’re unfamiliar with the lyrics, they read like this:

I’m Starting With The Man In The Mirror

I’m Asking Him To Change His Ways

And No Message Could Have Been Any Clearer

If You Wanna Make The World A Better Place

Take A Look At Yourself, And Then Make A Change

Jackson may not have written that song with the thought of sports radio’s lack of diversity on the top of his mind, but the message rings all too clear.

Change starts in each city, building, company, and executive’s mind. If you care about growing your radio station and relating better to the community in which you operate, be willing to consider others who you may not have previously. Explore different avenues to identify talent. Get a firm understanding of where your brand’s strengths are, and what opportunities exist to make larger inroads in the marketplace. Don’t wait until your market’s demographics change. By then it’ll be way too late to make adjustments.

The collective improvement of diversity in sports radio won’t be resolved inside of a conference room by a group of executives joining forces to introduce wholesale changes across multiple regions and companies. But if better systems are installed, and one individual in one city takes action to make his or her operation more diverse, that becomes the first step towards making an entire industry look, sound, and feel better than it did yesterday. And that my friends is where progress begins.

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Barrett Blogs

ESPN Has Made It Clear, Radio Is Not a Priority

“What’s unfolding now at the worldwide leader is disheartening because it could have been avoided.”

Jason Barrett

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This is not a column I wanted to write. For years, I’ve expressed how much better the industry is when ESPN Radio is healthy. I’ve maintained friendships at the network, the company has supported our BSM Summit, and I reflect fondly on the few years I spent working there earlier in my career. It was a special place to work and I learned a lot about becoming a pro in Bristol.

But this ESPN Radio is not the one that I and many others were fortunate to be a part of under Bruce Gilbert. It is not the one that Traug Keller, Scott Masteller, and other radio-first believers oversaw. This current version lacks radio instincts, focus, passion, and care. That may be an opinion that folks in Bristol, New York, and Los Angeles offices don’t want to hear but the decisions made in recent years make it difficult to see it any other way.

ESPN Radio used to obsess over serving the sports fan, its radio affiliates, and network advertising partners. But serving the company’s television and digital interests is what matters most now. Relationships with radio operators have changed, interest in operating local markets has decreased, and though I’m sure some will defend the network’s interest in satisfying advertising partners, it’s hard to do that a day after the entire national audio sales team was gutted. Thankfully Good Karma Brands is passionate about the audio business and helping their sales efforts. If they weren’t involved, who would be leading the charge in Bristol?

I didn’t start this week planning to drop a truth bomb but as I sat here on Tuesday and fielded text after text and call after call, I couldn’t help but be disappointed and upset. This network has been a staple of the industry for over thirty years. Yet in less than ten it feels they’re closer to turning off the lights than celebrating success. That should not happen when you have the partnerships, history, and talent that ESPN has.

What saddens me is that it didn’t have to reach this point. ESPN Radio had chances to sell in the past to outside parties. They declined. Folks inside of Disney felt the network was worth more. Well, how’s that looking now? If the company wasn’t going to commit to doing it the right way, and was just going to cut its way to the bottom, why stand in the way of others who’d pay to save it? It’s eerily similar to what just happened with Buzzfeed News. The company thought it was better than it was, and within a few years, the whole thing crumbled.

If this were the first time the network looked bad, I’d go easier on them. I understand the business, and sometimes brands or companies make mistakes or have to make difficult choices. It’s why I didn’t bury the network when Mike and Mike ended. Though I knew replacing their stability in mornings would be tough, I felt the network had earned enough clout over the prior years to be given the benefit of the doubt with a new show/lineup. I also applauded the company for replacing Zubin with Max, defended paying Stephen A. Smith top dollar, and supported GetUp! when it was popular to predict the show’s funeral.

But how can leadership in Bristol expect radio operators to trust their decision making at this point? I’ve talked to network executives privately and publicly about these issues for years, and have been told repeatedly that the radio business matters to them and becoming more consistent was a priority. At some point though the actions need to match the words. Unfortunately the only consistency taking place is change, and it often isn’t for the better.

I’ve lost count of the phone calls, texts, emails and direct messages I’ve fielded from PDs, executives, market managers, and ad agency professionals who’ve asked ‘should I be doing business with this network? Can you help me rebrand and redesign my radio station without ESPN Radio?‘ Yesterday alone I took five calls including from two who have expiring deals coming up. Think they’re in a rush to extend a partnership given what’s going on?

If you turn back the clock, some will say that things began to go in the wrong direction when Bruce Gilbert and Dan Patrick left. Though those were big losses, there was still a lot of confidence across the industry in ESPN Radio after they left. The early signs of issues at the network really started in 2014. That’s when Scott Masteller and Scott Shapiro departed. Masteller went on to program WBAL in Baltimore, and Shapiro teamed up with Don Martin to strengthen FOX Sports Radio.

Fast forward to 2020, and the heart and soul of the network, Traug Keller retired. Traug had more in the tank when he signed off, and when I talked to him prior to his exit, he denied being forced out or having concerns about the future direction of the network. Those who know Traug, know that’s he’s a class act and not one to air dirty laundry. But I also know he’s smart. As I look back now, I can’t help but wonder if he knew the ship was headed for an iceberg. I have no doubt that the network would be in better shape today if he were still there.

After Traug’s exit, a year later, Tim McCarthy was let go in New York. The network even cut ties with longtime voice talents Jim and Dawn Cutler, though they stayed on the company’s top stations in NY and LA.

Though I hated to see all of them go because they were good at their jobs and valuable to the network, the one that made a little more sense was Tim’s exit because that had more to do with Good Karma taking over in New York. Tim has since landed with the Broadcasters Foundation of America, and Vinny DiMarco is now leading 98.7 ESPN NY, and I’m a fan of both men.

But now here we are in 2023, and once again, the folks being shown the door are the people who dedicated their lives to radio. Among the casualties, Scott McCarthy, the network’s SVP of Audio, Pete Gianesini, Senior Director of Digital Audio, Louise Cornetta, Digital Audio Program Director, and two good local sports radio programmers, Ryan Hurley at 98.7 ESPN NY, and Amanda Brown at ESPN LA 710. All of them good, talented people with track records of success in the format. I struggle to explain how ESPN Radio is better today without them.

By the way, I haven’t even touched the talent department yet. But let’s go there next.

In less than eight years, ESPN Radio’s morning show has featured Mike & Mike, Golic & Wingo (Mike Golic Jr. and Jason Fitz were added as contributing voices), Keyshawn, JWill & Zubin, and Keyshawn, JWill and Max. Middays have included Colin Cowherd, Dan Le Batard and Stugotz, Scott Van Pelt, Ryen Russillo, Danny Kanell, Will Cain, Mike Greenberg, Jason Fitz, Stephen A. Smith, Bart & Hahn, and Fitz and Harry Douglas. Afternoons have been a combination of Le Batard and Stugotz, Bomani Jones, Jalen & Jacoby, Golic Jr. & Chiney, Canty & Golic Jr. & Canty and Carlin. I could run down the changes at night too, but you get the picture.

As a former programmer and current consultant, I know that radio is a relationship listen and investment. You can’t build an audience and attract sponsor support for talent and shows if the product constantly changes. Most PDs or executives who make this many changes during a short period of time, usually aren’t around very long. Yet ESPN has allowed this to continue, which leaves me to question how much they value their radio network.

Look, I’m sure this is a tough week for those in management at ESPN. Having to tell folks they’re not being retained and watch friends say goodbye is a crummy part of the job. I’m sure some have even fought to try and avoid this bloodbath. But when the news comes down from up above that 7,000 jobs are being eliminated, it’s not a question of whether or not people are talented and valuable, it’s simply about the bottom line. I feel for the folks at ESPN who have to deliver the bad news this week but also for those who are staying and now have limited support around them to make a difference.

By decimating the radio department there are now bigger questions to be answered by Jimmy, Burke, Dave, Norby and the rest of the management team. How much does ESPN value the radio business and the stations they’re in business with? If most of the people who’ve built relationships with local stations are gone, talented programmers are being ousted, talent changes happen far too frequently, and the company becomes less involved in local markets, why is anyone to believe this space matters to ESPN? What exactly are stations gaining from partnerships besides the use of four letters and the opportunity to air play by play events?

The network expects these stations to provide them with inventory, rights fees, branding, promotion, and clearance of certain programs so isn’t it fair of stations to have expectations of the network too? Don’t radio network partners deserve consistent quality programming, relationships with managers who prioritize audio, and less negative PR?

Most who I talk to about this situation believe the network’s glory days are gone. That’s fine. Just because this isn’t the ESPN Radio of 2005 doesn’t mean it can’t be great. The product exists now to primarily serve mid to small market operators who can’t afford local content, major market stations who don’t want to spend on evening and overnight shows, and company owned stations that can be utilized to promote the company’s digital and television content. ESPN does gain value for their radio shows on TV and podcast platforms, but those benefit the company much more than their radio partners.

The general feeling in industry circles is that FOX Sports Radio now delivers the best national radio product, CBS Sports Radio has better consistency but similar east coast content issues, and others don’t have strong enough brand recognition or content to justify a change. If sports betting continues to gain mainstream acceptance and bring cash into the marketplace, that could help outlets like VSiN, BetQL, and SportsGrid gain greater traction. If Outkick gets more aggressive with offering content to local markets, especially in the south and Midwest, that could be another interesting option.

The bigger question is whether there’s enough audience, revenue, and excitement for national content in today’s sports radio space. If most major markets are focused on local, is there enough out there in rural America to keep networks excited?

I do know that just ten years ago CBS Radio entered the space because they saw value in it. NBC Sports Radio leaped in too. FOX Sports Radio went all-in for Colin Cowherd, and ESPN Radio was healthy. Even SiriusXM continues to expand its national offerings, and three sports betting networks saw value in pursuing national distribution. It’s hard to convince me that there isn’t financial upside for national sports radio brands in today’s media environment. It may not be a big ratings play but from a business standpoint there is value.

What’s unfolding now at the worldwide leader is disheartening because it could have been avoided. Instead, brands have been damaged, relationships changed, jobs lost, and questions raised about future viability.

If the world’s leading sports operator values radio, they’ll prioritize restoring confidence across the industry. A good start would be putting people in place who champion radio’s future, and make decisions that best serve the radio brands carrying their product. If they can’t do that, then maybe it’s time to step aside, and let someone else try. I know a few groups who’d be happy to take a shot at restoring the network’s pride.

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Barrett Blogs

Radio Must Bring Back The Fun

“The promotions you’re creating are not producing massive recall across the format, national media attention or revenues that change the fate of your next quarter.”

Jason Barrett

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Five and a half days in Las Vegas can feel like an eternity. Especially when you’re in town for business not pleasure. But though I’d rather sleep in my own bed, eat at home, and avoid walking from convention hall to convention hall, I’m glad I made the trip because the NAB Show delivered. 

Many media members have attended this event over the years, and it’s easy to come up with reasons not to attend. Budgets are tight, you can’t afford to be out of the office, or you think it isn’t beneficial. That’s where I’ll take exception. If you can’t find something of value at a five-day event that exists to serve broadcasters and brands, that’s on you, not the conference.  

Over the past few days, I did what many do and took necessary business meetings at Encore, but I also listened to speakers offer valuable insights on artificial intelligence, marketing, programming, technology, dashboard connectivity, the future of AM radio, and more. All of these are subjects that should matter to media professionals. Having Brett Goldstein (Ted Lasso star Roy Kent) on hand to talk about content creation was an added bonus. 

As I spent my final hour inside the North Hall on Wednesday, I couldn’t help but think about how large this event is, what goes into creating it, and how many different industries and brands are represented at it. What the NAB does to make this event possible for sixty-five thousand plus is amazing, and I commend all involved because it truly is informative, and it helps bring together business leaders and brands to help move our industry forward. 

There were many takeaways from the conference sessions, but one in particular stood out. I thought Mike McVay’s session with J.D. Crowley and Paul Suchman of Audacy was excellent. Crowley’s insights on listener choice, distribution, and personalization were spot on, and I was very impressed with Suchman’s feedback on some of the behavior testing Audacy has done to learn how consumers respond to different types of content and messaging.

Crowley’s final message about people in the audio industry needing to be proud of the business they’re in was easy for me to relate to because I feel similarly. This is a great business to be in. I get tired of hearing folks in and out of the industry tear it down. So much attention gets placed on who exceeded revenue goals, what a brand’s ratings were, and what a company’s stock price is, losing sight of the more important part, our brands, personalities, and content, and the way they’re received by those who consume it.

Additionally, I was honored to speak about the growth of BSM and BNM. Joe D’Angelo of Xperi and Pierre Bouvard of Cumulus Media treated folks to information on advertising and in-car data, and Erica Farber, Tim Bronsil, and Mary DelGrande did a nice job guiding multiple business conversations. I also enjoyed stopping by the Veritone booth and learning about their products and staff. My only regret, I missed Buzz Knight’s session with Nielsen’s new audio team due to a business meeting running long. Thankfully Inside Radio put together a detailed recap of what was discussed. 

But what I want to draw attention to most is something Dan Mason said on stage during his acceptance speech when receiving the Lowry Mays Award at the Broadcasters Foundation of America breakfast. It’s something I raised at last month’s BSM Summit. 

After sharing how local is a key differentiator in helping radio stand apart from other forms of media, and reminding everyone about the importance of longevity, Mason said that radio has to get back to having fun. He shared a story of a promotion he was part of in the 1970’s that wouldn’t fly today. It was a short people’s convention that included six-ounce drinks, pigs in a blanket, and strawberry shortcake. The event put his radio station on NBC Nightly News, and created a ton of buzz.  

Just because that type of event wouldn’t work in 2023, doesn’t mean others can’t. We have got to create special events that produce national attention, local market interest, and fear of missing out spending. This is what radio is supposed to be exceptional at yet it doesn’t happen enough.  

At our Summit in LA, I asked three PD’s to share with me the one promotion in sports radio today that they viewed as a killer event. It wasn’t an easy one to answer. In fact, two referenced WIP’s Wing Bowl, which ended in 2018. Had I asked five or six other PD’s, they’d have likely been in the same boat, struggling to name three or four killer events. 

I mentioned how the Mandy Awards at 710 ESPN in Los Angeles stood out, but this format should be able to deliver more than one standout promotion. I realize there are stations doing promotional events, and if they’re helping you produce revenue, great. I’m not telling you to abandon that strategy. But I will challenge you if you try to tell me sports radio’s report card on promotions in 2023 is superb. It is not.

One gentleman I listened to during the week who was attending a session shared one reason why this is the case. He was asked about creating ideas and said ‘we use a committee to brainstorm and find that sometimes the best ideas come from different departments, in fact, our last successful event was the idea of our engineer.’ 

I’m all for collaboration, and if you’re creating events that satisfy your goals, continue doing it. I’m not here to rain on your parade. But let me share an opinion some may view as unpopular. If the best ideas in your organization are coming from departments other than programming, you have a problem.

The program director and talent are supposed to be the people you turn to for leadership, ideas, passion, creativity, and execution. They’re supposed to be able to think of things that others can’t. Do you think Steven Spielberg or Quentin Tarantino would turn over the direction of their next film to others inside their companies? Imagine the focus of Ted Lasso’s next episode being decided by someone other than Jason Sudeikis, Brett Goldstein, and the rest of their writing team. You’d be wasting the talent of your best storytellers.

Radio companies pay premium dollars for elite programmers and hosts because they’re supposed to be able to bring things to life that only exists inside their brains. If your HR or engineering department are creating the station’s best promotions, you don’t have enough creativity coming from your programming team. That could be due to having a PD who lacks ideas and vision or it could be the result of the way your creative process is structured.

One of the things I enjoyed most as a PD was coming up with ideas that created buzz, ratings, and revenue. My job was to think and execute BIG, and whether it was Lucky Break in San Francisco, Stand For Stan at 101 ESPN in St. Louis, the Golden Ticket at 590 The Fan in St. Louis, the 20 in 20 tour or Goodbye Roast at 95.7 The Game or the Gridiron Gala in both cities, we produced buzz, grew ratings, and made money. If we did something and it failed, that was ok. I’d rather swing and miss than be afraid to try. I took that responsibility seriously, and feel that when you’re making calls by committee, you’re not allowing your best people to do what they’re best suited to do. 

Case in point, I attended Boomer & Gio Live in Jersey City, NJ a few weeks ago. It was a fun event with a lot of different things going on. WFAN’s PD Spike Eskin worked the event on stage, and if you recall, the station made national news when Jets GM Joe Douglas said that Aaron Rodgers would end up in New York. There were multiple sales activations included throughout the show, and much of the fun content that took place on stage came from the creators. Because the FAN crew were allowed to do what they do best, the station produced a successful event. Had that been an ‘all departments contribute’ approach, it’d have not been the same show. 

What Dan Mason said in Las Vegas was accurate. Radio has to get back to having fun but it also has to be unafraid to take risks. I fear that we worry so much about the ‘what ifs’ and the potential noise on social media that we’re killing creativity, and the next big idea.

If I asked you to list five GREAT sports radio promotions today, could you? And I’m not talking about golf tournaments, charitable bowling events, host debates or bar remotes. If I ask this same question in five years and we’re in the same spot, that’s going to say a lot about where we are as an industry. We have to excite ourselves, our listeners, and our advertisers because when we showcase our creativity in a way that no other medium can, we make a statement, which results in increased attention, and financial investment.  

Some of that creative spirit is still alive. You see it in Boston with WEEI’s Jimmy Fund Telethon, and if you attended the Michael Kay Show 20-year anniversary special or Barstool’s Upfront, you saw what great planning, and execution looks like. But I also remember The Fanatic’s Celebrity Week, The Millen Man March in Detroit, Ticketfest in Dallas, Wing Bowl in Philadelphia, and 790 The Zone in Atlanta becoming a national sensation by creating multiple home run events.

I don’t believe enough brands today create events that deliver meaningful impact. Yet they’re needed. When done right, brands ascend to a different level. Sports radio has too many sharp, creative minds to not be creating the biggest and most successful promotions in all of media. If you work in programming and your station isn’t producing promotions that generate recall across the format, national media attention or revenues that change the fate of your next quarter, it’s time to step up your game. If you don’t, the interns, street team, and receptionist may soon be deciding the future direction of your brand’s promotional strategy.

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Reflecting on the 2023 BSM Summit

“Barrett Media president Jason Barrett reflects on last week’s BSM Summit in Los Angeles.”

Jason Barrett

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One of the best parts about the world of sports is that every season ends with one team being crowned champion. It doesn’t exactly work that way managing a media company, even though we invest the same amount of time leading up to the BSM Summit, our equivalent of the Super Bowl or WrestleMania.

Having had a few days to recover and reflect after last week’s Summit in Los Angeles, I know that what we did last week was special. I’m a perfectionist and have a hard time patting myself on the back because I know there’s plenty we can do better, but last week, we hit a homerun. The venues at USC were perfect, the signage was spectacular, the tech ran well, the speakers were awesome, the crowd was great, and the sponsorship support was outstanding. It’s the first time I’ve walked away from an event and felt we accomplished what we set out to do. If time allows, check out Garrett Searight’s piece on some of the key takeaways from the show.

In 2018, Mitch Rosen invited me to utilize his space at Audacy Chicago to take a shot at trying to execute an event for PDs. Now here we are five years later with a few hundred people joining us from all across the industry. It’s pretty incredible. We’re only successful because a lot of people have come together to make sure we are. Without the speakers, sponsors, and staff around me stepping up to get things done, I’d just be a guy with an idea incapable of executing it.

In the next week or so we’ll be sharing video clips from the show on the BSM social media pages. I’m also planning to make full sessions available via on-demand for free for those who attended the show in California. If you didn’t come to the event and want to watch it online, it will be available for a small fee. Stay tuned for further details.

What matters most to me with the Summit is that folks in the room get something out of it. I thought many of our speakers delivered a ton of value this year, and there were a few WOW moments along the way as well. Colin and Rome were outstanding as expected, and Jay Glazer and Al Michaels’ speeches had everyone hanging on their next words. I thought the Shawn Michaels and Jack Rose led sessions were outside the box and well received, and I was beyond impressed by Joy Taylor, Mina Kimes, and Amanda Brown. We used 14 hours in that room to explore issues dealing with management, research, technology, programming, talent and social media, so it gave everyone a little bit of everything, which was the goal.

We did have a little bit of friction on stage during the Aircheck on Campus session, which wasn’t a bad thing. Personalities and programmers have passionate conversations inside the office every day. Rob, Mark and Scott just happened to have one on stage. All three are smart, talented, and willing to be candid. I thought that was healthy for the room.

I know networking is important at these type of events and there was plenty of opportunity for folks to do that. I look at it like this, if you can get face time with others, meet your heroes or folks you admire and pick up some ideas and insight in the process to elevate your business, that should justify it being worthy of a few days out of the office.

As crazy as it may sound, I step away from each of these events asking my team ‘is that the last one?’ I know I can create and execute a great conference, and I enjoy doing it, but I also don’t want to invest eight months of time building a show that becomes predictable and stale. It’s why I change speakers and topics frequently. This year’s lineup was phenomenal, and I’m so pleased with who we featured on stage and had in the room, but the competitor in me will also look back and say ‘Bill Simmons, Ice Cube and Lincoln Riley Should’ve Been On Stage Too!

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If we do host an event in 2024, it will take place in either Boston, Chicago, Dallas or New York. You can cast your vote on BSMSummit.com.

I want to thank everyone who stopped me last week to share how much they enjoy this event. That support means a lot. I think Good Karma Brands broke a record with 20+ employees in attendance, and iHeart was also well represented, which was great to see. I was also excited to have 15-20 college students in the room. The more we can educate the next generation, the better it is for all of us. I also was thrilled to learn a few of our partners and attendees made time to arrange further business conversations. If two groups can help each other, that’s what it’s all about.

But as much as I love my radio brothers and sisters, I’ve noticed more folks showing up the past two years from areas outside of sports radio. That’s both exhilarating and concerning. This year we had folks in the room from WWE, Amazon, The Volume, Omaha Productions, Dirty Mo Media, Barstool Sports, Spotify, Blue Wire, Locked On, BetRivers, Bleav, etc.. I hope that trend continues because sports media is a lot larger of a business than sports radio. As I told the room, we’re not in the radio business, television business, audio or video business, we are in the content business. That covers a lot more ground for brands than focusing on one specific platform.

I’ve been on cloud nine for a few days because overall, this went as well as I could ask for. If there’s one thing I’d like to make better it’s that I hear from a lot of folks throughout the year who say they want to learn, meet new people and give themselves a competitive edge yet when an event exists that can help them do that, they’re not in the room. Some of my radio friends didn’t come because they weren’t asked to speak. Others said they couldn’t make it because their company wouldn’t cover the costs. A few said they thought the Summit was only for programming people not managers or sellers.

First, growing and selling an audience should matter to everyone not just programmers and hosts. GM’s and Sales Managers can gain a lot at this show. So can advertisers and agencies. I’m hoping to change that in the future. Second, I can’t tell you whether or not to prioritize attending but groups outside of radio are passionate about sports audio and video, and they’re finding ways to be in the room. At some point, you have to decide if investing in knowledge, ideas and relationships matters to you and your business. Your employer isn’t going to cover everything you want to do so especially when the economy isn’t strong. Sometimes you have to invest time and resources in yourself.

Many of you reading this website know my track record in the radio industry. I built my career in radio. My passion for the business remains strong. I consult brands all across the country, and root for the industry’s success. It’s why I sink my heart and soul into this event and share all that I do over two days because I want to help people grow their businesses.

But it is strange that over the course of four live events I’ve still not had one current radio CEO sit down for an in-depth sports media business conversation. It’d be one thing if they were pitched and I turned them down but that’s not the case. I’ve had great conversations and support outside of radio from Jimmy Pitaro, Eric Shanks, Erika Ayers, and John Skipper. Jeff Smulyan has been a huge supporter taking part in our awards ceremony, and we’ve had high ranking TV executives in the room watching the show. Maybe things will change in 2024 but whether they do or don’t, I’m going to focus on helping brands and individuals who gain value from this two day event, and continue challenging this industry to think and act differently.

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Now that the 2023 BSM Summit is over, my focus shifts to supporting my clients and gearing up for a massive challenge, hosting our first BNM Summit for news media professionals. The conference will take place in Nashville, TV on September 13-14 at Vanderbilt University. I’ll be announcing the first group of speakers in April after the NAB. Tickets will go on sale at that time too.

I know it won’t be easy but I tend to do my best work when I’m out of my comfort zone. This is a space I have passion for and feel I can add something to so there’s only one thing left to do, get to work, and put together the news media equivalent of what we just created for sports media professionals last week in Los Angeles. That may be a tall order but if anyone is ready to meet the challenge head on, yours truly is certainly up to the task.

Thanks again for a spectacular time in Los Angeles. Onward and upward we go!

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