Connect with us
blank

BSM Writers

Ryan Hatch Is Competing With Your Wife

“We know our mission. We are Arizona Sports, and our mission is to super serve the local sports fan with entertaining and interesting conversations about the biggest local stories of the day.”

Demetri Ravanos

Published

on

blank

I like Ryan Hatch and was really bummed that our schedules didn’t allow us to catch up more at the BSM Summit in LA last month. The program director of Arizona Sports 98.7 was part of a panel featuring both local and national programmers discussing the idea of approaching their jobs from an outside perspective. How do we improve the product by thinking about radio from a listener’s perspective?

https://www.youtube.com/watch?v=4veo3C6QYDI

“It was fun, and listen, if we are not having these conversations, and not just having these conversations and then going back to our own work and old routines. We need to really be exchanging and listening to these ideas, otherwise we’re screwed,” Ryan told me over the phone.

We first got to know each other in the spring of 2017 when I applied for an opening on his mid-day show. He liked my creativity. I liked how much he and Bonneville emphasized a multi-platform approach to content creation. In the end, I am guessing the fact that I have never even been to Arizona is what hurt my chances of landing the job.

Either way, if you’re a content creator, it is hard not to be impressed by what Arizona Sports 98.7 is. It’s on the air, online, and dominant on social media. It may have started off as a way to create more advertising opportunities in the Phoenix market, but Ryan says that being everywhere is a necessity for any radio brand in 2019.

Our conversation included thoughts on Phoenix’s transplant community, Kliff Kingsbury, and why he doesn’t want his listeners to answer the phone when their wives call. We started out by talking about that panel from the BSM Summit and why programmers need to rethink how they approach competition.

RYAN HATCH: Where it all starts is understanding that we’re all in this fierce battle for attention. The first big thought that I think everyone can rally around is quit thinking you’re competing with the station across the street. You’re not. You’re competing with any other form of content or distraction. I’m competing against whether or not the guy listening in his car on the way home is going to take the phone call from his wife.

DEMETRI RAVANOS: On stage at the Summit you talked about trying to think beyond Nielsen ratings when we are trying to determine what success is for a show and a station. Is it easier to get talent to think beyond those numbers or to get sales staff to think beyond the numbers when you talk about what the reach of the Arizona Sports brand is?

Image result for arizona sports 98.7

RH: That’s a good question. I would say…boy, that’s tough.

DR: Well, like with your staff, to be at Arizona Sports, you have to be good at a lot of things. You have to be a good host. You have to be a good writer. So, I think those guys get the same ego boost when you see either ratings or click numbers.

At the same time though, the sales staff is always looking for new opportunities to sell their product. I can’t imagine they are reluctant to look beyond just ratings numbers when showing a client what Arizona Sports can offer them.

RH: I want to be completely honest and accurate. I don’t know that there is a really big difference. Let me give you a couple of examples.

Number one, from the content side, we’re lucky to have unbelievable talent. We have consistently high, strong ratings. We’re lucky to be in a dominant position in a major market. That is a credit to our talent – hosts, producers, board ops, promotions team, I mean everybody does that.

At the same time, one of the big changes I have seen is in behavior. We share regular, in-the-moment data, whether it be streams, clicks, or engagement statistics across multiple digital platforms. We share those regularly with our team and are constantly analyzing those. We spend a hell of a lot more time looking at our digital metrics than we do at Nielsen because Nielsen numbers only come out once-per-month.

The digital numbers are better numbers anyway. They are more representative of the larger market than boiling it down to a couple hundred male 25-54 meters that are available, so in our building, our content guys take so much pride in the overall success of the brand and the astronomical growth we have seen of ArizonaSports.com, the Arizona Sports app, our podcasts and other digital pieces. Our staff is all in, and all we want is growth.

On the other side, I’ll tell you that the majority of the business on our sales side is local. It’s local direct.

To go into a local business, wherever it might be and say “Look, we’re in a strong position in ratings, but let me tell you, ratings come and go. That’s not what you’re buying here. You’re buying a strong brand association, association to incredible talent, and a very qualified, hard to reach audience. Now, let me give you our total audience story!”

Someone at the Summit talked about total line reporting and I said on stage we need to talk less about total line reporting and talk more about total audience impact.

What we’re sharing is our ratings story, our online story, our database story, our social story. We’re even sharing SMS/text and app notification story. That’s six of about nine different buckets you can pull from. They certainly aren’t mutually exclusive, but they show the overall strength and the strength of the brand story.

So if you’re a seller you can go into a business and say “You get access to radio to tell a great story, which is effective to driving sales. You also get access to a large, targeted, local online audience. You also have access to put a pre-roll spot on a podcast if that is what is right for you. We’ve got like six or seven other channels to access on our platforms for you to access.”

Image result for arizona sports podcast

That is a heck of a stronger story for the sales staff than “Hey, here are our ratings for the last three months.”

DR: You are one of the first stations I can remember taking a multi-platform approach to content seriously. What was the evolution from being just an AM signal, a traditional sports station to the full Arizona Sports brand?

RH: Up until January 1, 2007, KTAR was this massive, full-service news/talk/sports station. It was on AM on a huge signal covering all of Maricopa County and a huge chunk of the Southwest.

What research and audience analysis said was that the news audience was never fully satisfied, because so often when they were driving home at 5 o’clock or 4:30, they want their traffic and want to be up to date on the day’s biggest news story. But what happens? The Diamondbacks are at the Marlins or the Suns are in New York and that game is on in the middle of the day out here. It just wasn’t a complete experience for them.

On the other side you had the sports fans. They wanted more of this. We had an evening show that was outside of the traditional “news all day” format. It was play-by-play and this evening show at night. The sports audience said “We need more of this! We have major teams in every sport. This is Phoenix, Arizona!”

So our company made an aggressive play. Bonneville was one of the first to move news/talk to FM, so we made the decision an investment to fully serve both audiences – news/talk on FM and sports on AM. It became News Talk 92.3 KTAR FM and Sports 620 KTAR AM.

When PPM came in, we realized sports talk was doing very well, but we were hitting a ceiling. AM is a very limited, aging audience. It was almost exclusively a male audience.

We had a decision to make. Can we move this thing to FM? If so, I knew I didn’t want a website that just looked like an advertisement for the radio station.

There was an opportunity to take a strong, almost category-closing position on ArizonaSports.com. It gave us global reach. So, we actually launched that before the station moved. We went through the process of debating “do we want to lose the equity of almost 90 years of KTAR?” and “how do we build a brand that is separate and can stand on its own?”.

We changed the name in November 2011. It was Arizona Sports 620 AM. Then it was 2014 we felt the ceiling again. It was an incredibly difficult decision to move to FM, because we had to flip an incredibly successful Adult Hits station, 98.7 the Peak. They had a great staff. But at that point we believed the future was in unique, great local content both on radio and online. Bonneville believed the Peak’s future in a hyper-competitive music side of the industry didn’t compare to the potential for Arizona Sports and its growth.

Image result for 98.7 the peak

After nine months of a simulcast, 620 became a full-time ESPN affiliate. That gave us a great flanking station to cover all local sports and take full advantage of all of our play-by-play relationships.

DR: So 620 is a full ESPN feed, but it has its own PD in Rodney Lakin. What are his duties, and what does your relationship entail in terms of how Arizona Sports’ programming needs effect 620?

RH: In addition to being PD of ESPN 620, Rod is also the APD of Arizona Sports. ESPN is a full ESPN, but we air over 400 local play-by-play broadcasts and obviously have a ton of spillover games that fall onto ESPN along with some ancillary team based local programming. And that doesn’t include any of the ESPN national offerings.

While ESPN duties keep him busy, the majority of his time and energy is Arizona Sports focused handling a lot of the day to day work with hosts and producers. With my responsibilities with the KTAR News brand and oversight of all of our digital and social content, Rod is an unbelievable wingman. 

blank

DR: Since ArizonaSports.com launched before the change over, was there any selling of the staff that had to be done to determine who was on board, or was the idea that we are not just doing traditional AM sports talk always baked into the concept even in the Sports 620 days?

RH: Well, we knew we couldn’t have two KTARs. KTAR is news. We needed a stand alone brand to own the sports position. As we explained it to anyone, internally and externally, everyone embraced it.

Once we got to FM and had access to the larger audiences, our digital growth exploded right along with it. We put more resources into the digital space.

Back in 2007 we had one person on the Arizona Sports staff dedicated to the website alone. Now we have three digital-focused employees plus additional shared employees that cross over driving sports content for both websites.

DR: So when you talk about Phoenix’s sports hierarchy now, what is it? All of those teams are old enough to have established fanbases at this point, but it is a city that people move to from all over the country. So, what is the hierarchy of what you are covering on air from day to day?

RH: It is a fascinating market. When 73% of the population was born elsewhere and most of the teams are relatively new in the last 30 years it can be a bit of an immature sports market. But it’s an event town. There are so many competitive options.

The NFL, like most places, is king, but I will say that this is a Suns town. When there is a story, like last year with the Suns getting the number one pick, this town turned orange very quickly.

Related image

The Diamondbacks are having success and people care about them. I don’t want to make it sound like it is a bandwagon town, because it’s not. Between the weather and so many entertainment options, you really have to be special to stand out and get people’s attention.

You don’t have those multi-generational fanbases. I call us the home of everyone’s second favorite team. What you get is a Chicago Bears fan, an Atlanta Braves fan, and a New York Knicks fan. They’ve all moved here. They’ve all retained their loyalties to their favorite teams, but their second favorite team in that sport is the local team.

What are they going to go to work and talk about or what are they going to talk about at their kid’s soccer game on the weekend? They want to follow the local team so they can engage the people around them.

I think Phoenix is on the verge in the next five to ten years to becoming a more passionate sports market. The Cardinals came here in 1986, but just moved into their own stadium 12 years ago. That fanbase and its identity is just starting to emerge. The Suns do have multi-generational fans. The Diamondbacks, people here love baseball. I mean, jeez, there’s another distraction, Demetri. We have Spring Training here. Half of baseball is here.

There’s just so much going on in the market. But on FM, the brand speaks for itself. We don’t need some catchy positioning statement. We’re Arizona Sports.

Right now our listeners aren’t wrapped up in Tournament talk. They care about the Arizona Cardinals having the number one pick. They’re talking about the Kyler Murray vs. Josh Rosen discussion. They want to talk about the chances the Cardinals trade out or if they go with someone else entirely.

The listeners care a heck of a lot about the Suns and if they blow up the coaching staff again. They care about how the Diamondbacks are going to replace Paul Goldschmidt’s production.

Image result for goldschmidt cardinals

There’s a bubbling of energy around the Coyotes. If they make the playoffs we will look like one of the greatest hockey towns in the world. It is a team that has been on the verge of moving how many times?

We know our mission. We are Arizona Sports, and our mission is to super serve the local sports fan with entertaining and interesting conversations about the biggest local stories of the day.

DR: I grew up a Buccaneers fan, so I have experienced this myself. Is the fanbase more fired up now for the first pick in the draft or were you getting more interest from the Cardinals’ Super Bowl run?

RH: It’s the number one pick by far. Here’s why: there’s so much speculation and everyday that story changes. It’s not even close.

The lead up to the Super Bowl, there was so much passion and so much excitement, but that story is really week-to-week for about a month.

Image result for cardinals nfc championship game

When we knew the Cardinals had the top pick, and then the combine officially kicked things off, we had the cleanest lane to control the market place. It cannot get enough of this conversation. It’s not just everyday the story changes. It’s every hour. There’s always a new rumor.

Anecdotally we’re hearing it. We’re seeing it through our digital properties. We felt it a little bit last year with the Suns, because they had the number one pick. There was some discussion about DeAndre Ayton versus Luka Doncic and Marvin Bagley, but we’re talking about a franchise quarterback here.

We’re also talking about a guy they traded up for last year in Josh Rosen. The stories and the drama that come along with having the number one pick run multiple months before the draft. Then you have the halo afterwards. How does this person fit into the team? What other trades can they make? I have been here for most of the last 13 years. I have never seen an energy around the Cardinals like we’re seeing now with the number one pick.

I’ll put a cap on it like this. I was golfing in North Carolina last week. I was at the bar enjoying a beverage after the round and the NFL Network is on, and what is their lead story? The Cardinals and Kyler Murray and Josh Rosen. The table next to us? They were talking about the Cardinals. How often is it that Phoenix teams are part of the most discussed story in the country?

This story impacts the Cardinals, but every Giants fan wants to know what is going to happen. Same with Redskins fans. They need a quarterback. This story effects every team in the league and we are going to do everything we can to maximize that opportunity.

DR: Keep in mind I am coming at this one as a college football fanatic. I am not sure Kliff Kingsburry proved anything as a head coach at the college level. So is any of the excitement felt by having the first pick and a new era for the Cardinals on the horizon dampened by him being the head coach, or is Phoenix buying into the “he knows Sean McVay, so he’ll be great” narrative?

Image result for kliff kingsbury cardinals

RH: The excitement comes because of the incredible intrigue. It probably goes one of two ways; either he becomes the next great, young quarterback whisperer who can develop either Rosen or potentially Murray into a great player and build a high powered offensive attack, or he’s not the right guy and it was a stretch hire that didn’t pan out.

No matter what happens it’s going to be an amazing ride with super compelling storylines. We’ll know in a few years and obviously are hoping it’s the former and not the latter.

Sign up for the BSM 8@8

The Top 8 Sports Media Stories of the Day, sent directly to your inbox, every morning at 8am ET.

Invalid email address
We promise not to spam you. You can unsubscribe at any time.

BSM Writers

Ian Rapoport Is Competing Against Everyone

“When I’m working, when I’m not working – my brain is still going on overdrive.”

Derek Futterman

Published

on

blank

The 2023 NFL Draft was a weekend filled with speculation, intrigue and musing among football fans and experts alike. After two quarterbacks were selected with the first two picks – Bryce Young by the Carolina Panthers; and C.J. Stroud by the Houston Texans – Ian Rapoport had the inclination that something was about to break at the event in Kansas City.

The third pick of the night was held by the Arizona Cardinals, but through previous intel, Rapoport knew there was a chance the team would trade it. His phone then lit up with a text message from a source that simply read, “Texans trading.” Receiving a message of this magnitude takes years of networking, credibility and immense trust from the people you cover. Rapoport has worked hard to attain all of them. 

He replied by asking, “Did the Texans trade up to three?,” as the team was not set to pick again until No. 12 overall. Once he got confirmation of the scenario, he began to visibly shake in excitement and captured the attention of the NFL Network team.

“I sit there with a camera in front of me that’s not always on air – this is during the Draft – and the producer gets in my ear and he goes, ‘Can you go on air with whatever you have?,’ and I just say, ‘Yes.’” Rapoport recalled. “And then I hear Rich Eisen go, ‘Ian, you have news,’ and I was able to break that the Texans have traded up to three to go get Will Anderson.”

This is the craft through which Rapoport has cultivated a successful journalism career, ultimately distinguishing him as NFL Network’s goto insider. He hardly ever separates himself from the job, equipped with an unparalleled work ethic to ensure he can communicate messages accurately and in a timely manner. While some people may argue that he is in direct competition with others in his position, such as Adam Schefter of ESPN, Jay Glazer of FOX Sports and Mike Florio of ProFootballTalk and NBC Sports, the reality of the situation is that it is Rapoport vs. the world.

“It’s such a small world now and everyone is interconnected – and with Twitter, literally anyone could break a story and have it go viral,” Rapoport said. “Obviously, you want everything first, but really you’re competing against everyone that exists because anyone could get the story at any moment.”

Work-life balance in such a role is usually quite insurmountable in today’s dynamic, interminable breaking news environment. Rapoport strives to find some level of normalcy in his life by playing golf and attending his sons’ sporting events. In the end though, he knows the world of football never sleeps, and it is up to him to remain in the know at all hours of the day, essentially always on standby to break the next big story.

“I do not turn my phone off because that’s actually way more stressful,” Rapoport said. “At least now when my phone’s on and near me, if something crazy happens, I can react rather than having a fake relaxation moment and then being caught off guard with something.”

Rapoport recognized that journalism was the field for him almost immediately after stepping onto the Columbia University campus. He worked his way up at The Dial to ultimately become its associate sports editor. In the summer preceding his senior year, he landed a coveted internship with ESPN where he gained invaluable experience in the world of television production. 

By the time he graduated, Rapoport envisioned himself becoming a nationally acclaimed sportswriter, but he knew it was going to require he start small. Three hundred eleven job applications and two interviews later, he landed a part-time role with The Journal News in Westchester, N.Y. covering high school sports. It gave him a start in the highly-competitive business – and kept him close to home while trying many new things.

Two years later, he found himself moving from the bright lights of New York City to the quaint town of Starkville, Mississippi for a notable opportunity. He had landed a job covering the Mississippi State Bulldogs for The Clarion-Ledger in the nearby capital city of Jackson and was under the direction of sports editor Rusty Hampton.

“I knew how to write, but I really didn’t know how to report,” Rapoport said. “He was probably the best [at] showing me, ‘This is all about reporting. It’s all about telling people something they don’t know rather than how well you can pen a sentence.’ To be really valuable to society or your newspaper, you really need to inform rather than entertain. I think he was probably the first and best person to teach me that.”

After spending two years in Mississippi, Rapoport became a beat reporter for The Birmingham News tasked with following the Alabama Crimson Tide. Just months into his new role, the program made a coaching change and hired Nick Saban, who has since led the program to six national titles. 

Rapoport learned the thoroughness necessary to cover the Southeastern Conference as he rapidly watched the program become a perennial contender. In turn, he became an eminent college football reporter and his work began to be consumed nationally.

Simultaneously, Bill Belichick, another accomplished football head coach in his own right, was in the process of trying to lead the New England Patriots back to championship glory. Known to be stoic and restrained in his press conferences, reporters asking him questions knew extrapolating answers was not the easiest of tasks. 

When Rapoport saw a job opening to cover the team with the Boston Herald that required NFL experience, he knew that he was not qualified verbatim per se. Yet he figured the experience he had in covering Saban and Alabama would serve him well in the role, and articulated such in a protracted email to the newspaper’s editors. His strategy worked, proving why Rapoport is considered one of the industry’s best communicators at the micro and macro levels.

“You don’t see a lot of sources within the Patriots or sources within Alabama – there’s not a lot of that,” Rapoport said. “So I learned to report despite that and kind of work the edges and get the information I needed, despite head coaches who weren’t always the most forthcoming with information.”

NFL Network oftentimes has local beat reporters on the air to interact with studio talent and give their perspectives about teams, and it was something Rapoport did while at the Boston Herald. He had no television experience outside of other appearances he made on Comcast New England and certainly no intention to pursue the medium as a career. 

In Super Bowl XLVI, the New York Giants overcame the New England Patriots, who were undefeated for the year entering the game. Rapoport was on hand for the proceedings, and shortly afterwards was called into a meeting with NFL Network executives. 

He didn’t know he was interviewing for a job until he asked just why he had been summoned. He expressed his lack of television experience to the executives, who said the network would teach him everything he needed to know. 

Once the meeting concluded, Rapoport called his wife, who he had met while living in Starkville, Mississippi, and told her what had just happened. She tempered his expectations, warning him not to get his hopes up as he remained optimistic. One month later, Rapoport received a job offer and found himself moving once again – this time to the Lone Star State.

“I hired an agent and moved to Dallas and basically spent the next year reporting on the Cowboys and some other things being very, very bad at TV, but learning and eventually figuring it out,” Rapoport said. “At the time, this guy, Eric Weinberger, who was our boss, kind of mentioned to me the possibility of transitioning [me] from reporter to insider.”

Rapoport acknowledged that he did not have the contacts necessary to effectively work as a league insider for a national outlet, but through his years of experience, he knew how to network and he was ready and willing to take the challenge. 

Once he began the new position, Rapoport, along with reporter Michael Silver, was on the road for Thursday Night Football and contributed to its pregame and halftime coverage. While his television skills improved, Rapoport was hard at work bolstering his contacts and took somewhat of a geographical approach. 

Every time he arrived in a new city, he would contact anyone and everyone he could conjure up, including general managers, scouts and head coaches. If he could not schedule a meeting time with them, he would introduce himself by roaming the sidelines at practices and before games. He engaged in a similar practice before the NFL Draft Combine, training camps and the Super Bowl along with other premier events, always staying focused on the task at hand.

“It probably took me five or six years to get a baseline of sources where if something happened, I had someone to call,” Rapoport said. “And then it took me a couple more years to get to the point where I would know before a lot of people when something was about to happen. It’s all a multi-step process, and just [the] layering and layering and layering of sources is really the sort of engine that drives this thing.”

Ian Rapoport always attempts to triangulate his sources to verify information before he releases it publicly. There is no guarantee sources are always truthful or acting in a professional manner. Therefore, it is incumbent on a journalist to ensure the validity of content before publishing it themselves. 

“If you’re only right some of the time, then none of it is really worth it,” Rapoport expressed, “because then you say something and they’re like, ‘Well, wow, that’s a big story if this is true.’ The whole point of doing this is when I pop up on TV or when people see my Twitter alerts or whatever, they have to know that it’s true – they have to know.”

One day, Rapoport was having a conversation with a source and discovered through their conversation that Rob Gronkowski had informed the New England Patriots that he would return to the game of football under the stipulation he be traded to the Tampa Bay Buccaneers to reunite with quarterback Tom Brady. There had been much speculation pertaining to Gronkowski’s future after he had worked as an NFL analyst with FOX Sports, and now Rapoport realized he had a monumental scoop – that is, if it was true. Within six minutes, Rapoport verified the story with three sources, contacted his editor and reported to the world Gronkowski’s intentions. The story was picked up virtually everywhere.

“I just think about the job all the time, and I make little lists for myself of things that I need to track down, and I just make a lot of phone calls for it,” Rapoport said. “When I’m working, when I’m not working – my brain is still going on overdrive. It ends up just a brain full of football thoughts, and then I spend the rest of the time trying to figure out what I can learn from it.”

Working for a league-owned entity can sometimes epitomize an inherent conflict of interest. For Rapoport however, he has found working at NFL Network to be hassle-free. He knows, however, the nature of his job means he will not be universally liked.

“Whatever you do, you’re going to report and the people you report on are going to be happy or upset or neutral – or whatever it is,” Rapoport said. “I’m never going to criticize a referee, for instance, because that’s a nuanced thing and people might say, ‘NFL criticizes referees.’ I’m never going to do that, but I wouldn’t do that anyway.”

Rapoport continues to appear on a variety of external media outlets, perhaps most notably The Pat McAfee Show, which recently concluded its “Up to Something Season.” The grand conclusion of the proceedings was McAfee announcing he would be bringing his show to ESPN’s linear and digital platforms starting in the fall. 

While McAfee is retaining creative control and has expressed on multiple occasions that his show will not be changing, many have wondered whether insiders employed by other networks will be able to continue making appearances. It is an answer Rapoport himself does not know, nor has he asked about.

“When the news broke, my phone blew up with all sorts of people saying all sorts of different things,” Rapoport said. “I have no idea. I really don’t.”

Even so, Rapoport is elated for McAfee and his team taking the next step in their show’s journey and is genuinely glad to see them succeed. He does not think McAfee’s goal was to reshape sports media, but rather to cultivate a distinctive sports talk program built for fans and today’s generation of consumers.

“You get to know someone and you think they’re a good person and you respect the way they work. Some people have success and some people have a little success and some people don’t. It’s really rare to see someone who has every bit of success that’s essentially possible and deserves every bit of it, and that’s kind of how I thought about Pat. It’s really cool, honestly. He’s built it himself.”

It was on McAfee’s show where another prominent football insider – Mike Florio of ProFootballTalk and NBC Sports – said it would be a matter of “when,” not “if” the NFL would have games seven days per week. While devoted football fans like Rapoport are open to such a proposition, he is not sure the league would ever go that far. 

“I don’t even know that it would affect my schedule that much,” he said. “It sort of doesn’t matter. I’ll report all year round anyway.”

Sign up for the BSM 8@8

The Top 8 Sports Media Stories of the Day, sent directly to your inbox, every morning at 8am ET.

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Continue Reading

BSM Writers

Face-to-Face Sales Meetings Have Never Been More Valuable

“With the increase in virtual meetings, new buyer preferences, limited time, and better tech, we have our work cut out to get the F2F.”

Jeff Caves

Published

on

blank

When did you last attend a face-to-face (F2F) in-person sales call? Let’s imagine for a second.

In New York, Sarah, a determined sports radio salesperson, got tired of chasing a major client for months. Despite her calls, emails, and text, she couldn’t break through to get a meeting. 

Throwing caution to the wind, Sarah decided to go for it. She loaded her deck and took her burning desire via airplane to Florida to make the pitch. She showed up unannounced at the client’s office and startled the decision-maker. She was given the meeting and won over the client, getting a substantial annual contract and a movie deal in Hollywood. 

We have all seen that storyline. F2F meetings used to be the obvious choice over a phone call, and most buyers were open to that idea. We even conducted market trips to meet our buyers in person and create better relationships. 

With the increase in virtual meetings, new buyer preferences, limited time, and better tech, we have our work cut out to get the F2F. Lots of us work and listen from home. 

Gartner Research points out that live, in person selling is superior to virtual selling in financial services or, as I think, in radio sales. Now, prospecting new clients F2F is much more difficult. You have never met them, you don’t know who you are looking for, and gatekeepers and remote decision-makers make walk-ins more challenging. 

How about getting out and seeing your current or former clients F2F? 65% of outside account executives attain quota, 10% more often than inside reps. Here are some simple strategies to get outside and F2F:

STAY IN TOUCH

Turn the sales faucet on ‘drip’ and contact your current clients with whatever works: phone calls, emails, or texts. Tell them you are checking in to see if anything has changed, give them a local business lead, or share your latest insight on their favorite team. When doing so, tell them you want to meet F2F and go deep into the next quarter’s ad plan or a new idea to get them back on the air. They may start looking forward to your communication. 

GET FORMAL 

Schedule an annual review ahead of their busiest time of year to review the upcoming messaging in ads. Go over what worked or didn’t last year. Share a success story of a similar advertiser in another market or show them a new opportunity that fits. 

Be upfront that with F2F, we can get more specific, work with better feedback, and partner on hitting their goals. Be the person who looks ahead and helps keep your client focused.

EXCLUSIVE EXPERIENCES

Organize workshops for your current clients. Teach that about streaming, OTT, or Google ads. Get your digital person involved. Let them know you are bringing in other local businesspeople they may want to know or network with and meet F2F! A Mortgage broker may want to meet a realtor who wants to meet a wealthy local businessperson interested in meeting the local head coach. Stand out as a leader in the industry and watch clients brag about working with you. 

HIT A TRADE SHOW

Attend trade shows where your current clients will be. This will show you are serious about their business and want to stay current so you can learn and earn. Set up a meeting over coffee or a drink. Share what you learned. 

CAE

Client Appreciation Events held at your town’s most meaningful events or places. Do whatever it takes to get hospitality tents at big games and concert suites to show appreciation and bond with your current clients. Host a luncheon at the hottest new local restaurant. Focus on providing an atmosphere or experience everyone wants, but not many can attend. Be the exclusive person in town.

GET PERSONAL REFERRALS

Leverage your existing client relationships to seek referrals. Do it in person. Tell them you want to see them and ask for help and advice. Ask for introductions to potential new clients they know, and you will be surprised how much they like working with you. 

DELIVER DIGITAL 

Bring your Digital manager to them and do a free review of their SEO, PPC, whatever. Working off your client’s pc and bringing them an expert at no charge or obligation is much easier. Watch your partnership grow by providing so much expertise at no extra expense. 

Don’t forget the value of F2F meetings. It’s a great way to build trust, connect, and unlock new opportunities. We are in a people business doing business with tons of local directs who still make most of their money serving retail customers F2F. Let’s get out and sell! 

Sign up for the BSM 8@8

The Top 8 Sports Media Stories of the Day, sent directly to your inbox, every morning at 8am ET.

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Continue Reading

BSM Writers

All Jason Timpf Needed Was A Moment of Clarity

“I didn’t know it until after I was hired, but they said they played my video for Colin and he knew right away that I could do this.”

Tyler McComas

Published

on

blank

There was once a time when Jason Timpf always included Colin Cowherd in his commute to work. As he made his morning drive to a sales job at Verizon, The Herd was appointment listening each morning for Timpf. The ex-college basketball player would marvel at Cowherd’s ability to make relatable references and break down all of the same basketball games he would watch the night before. 

One of the unique things Timpf can remember from listening to The Herd during that time was Cowherd saying if FOX ever put someone in front of him, he could tell in five seconds if that individual had the skills to be a host. It was far from a hot take on the Lakers, but still a distinct moment that stuck with Timpf for many years. Little did he know at the time but Cowherd would soon give a five-second evaluation of Timpf’s career.

Jason Timpf was a late-bloomer in basketball. He played college hoops at an NAIA school in Utah, but not until his third year, after being a regular student the first two. After graduating, he pursued a basketball career overseas in India. However, after the league folded, he left the game for a normal job in the States.

There was a real desire for Timpf to get into the sports media business, but he was having difficulties finding the right fit. He wanted advice on the best way to start, but the tips he received just didn’t feel like the right initial path.

“I’d hear, hey, go bang on a radio station’s door and ask if you can work the soundboard,” said Timpf. “Or, try to go to a journalism school. Another big one that everyone was doing was the SB Nation blogs and FanSided blogs. I briefly tried to do that a little bit. But none of it was materializing the way that I had hoped.”

But then the lightbulb went off for Timpf and it happened during the middle of a podcast interview. In October of 2020, Jason Maples of Blue Wire reached out to Timpf to talk hoops on his podcast. It was in the middle of that interview when it all made sense. It felt exactly like the camaraderie he enjoyed with his old teammates and friends talking basketball. It was relaxed, fun and what he used to do for enjoyment. The perfect fit had just found Timpf organically. 

“It was, ‘this is it,’” said Timpf. “‘This is how I want to do it.’ It was like a moment of clarity. Like, this is the way I want to talk about the game. Fortunately, I was working in real estate at the time, so I was super flexible, so I literally was just trying to fake it until I made it.”

While Timpf was grinding away on his new platform choice, he was constantly putting out his content on social media. For a handful of years, he had used Twitter as an outlet for basketball talk – not because he was trying to build his brand, but because it was his preferred method of sharing his takes during and after basketball games. 

“My wife actually played basketball in college but she, like a lot of people, got out of it and was like, ‘actually I’m so sick of basketball, since it’s all I did growing up, that I’d rather not talk about it,’” laughed Timpf. 

As Timpf had built up years of basketball takes on Twitter, he also built up followers. Not a crazy amount, but enough to have regular interactions with several basketball fans. He had no idea at the time, though he remembers occasionally interacting with him, but one of his followers in the beginning was Logan Swaim, who just happens to be Head of Content at The Volume.

Being such a huge fan of Cowherd, Timpf was absolutely familiar with The Volume, a company started by the FOX Sports Radio host. In fact, during his first plunge into podcasts, he quickly took note of how much success The Volume was having with instant reaction and video content. He wanted to emulate what they were doing and would host a Twitter Space after each Lakers game.

Swaim kept up with Timpf’s journey and continued to be impressed with what he saw. He was so impressed, in fact, that a video eventually made it in front of Cowherd’s eyes. It was the moment Timpf had always heard about while driving to his job at Verizon. Cowherd was about to make a declaration on Timpf’s abilities. 

“I didn’t know it until after I was hired, but they said they played my video for Colin and he knew right away that I could do this,” Timpf said. “That was a huge boost of confidence for me, because it meant somebody I deeply respected believed I could work in this business.”

Timpf made his dream come true. He was offered a job by The Volume hosting Hoops Tonight. As much of a dream as it was when he was initially hired, the experience since has been nothing but ideal for Timpf. He gets to cover his favorite sport the way he wants to cover it. 

“When I first started and Logan and I were structuring out the show, he kinda viewed it as my show would be the slower, more methodical pace, where I work through my thought process of a game. And also that I’d be a guest on other Volume shows for more conversational podcasts. I really wanted to break down pick and roll coverage. It’s just going to take me a while, so trying to do that in a debate show format or conversational format can get hard. It’s a place where I can let more of my crazy depth out. And I can also have a side format where it’s more conversational.”

Timpf has learned prep for podcasts is one of the biggest elements to being successful. As Hoops Tonight continues to draw impressive numbers over audio and YouTube, he’s figured out the best method to prepare for a long-form podcast where he’s hosting solo. 

“I digest the game from the simple concept of how the game was won,” said Timpf. “Where was it won? There’s 100-something possessions in this game, there’s seven different storylines and several runs and sequences and sways in momentum, but what’s the one? Usually I’ll target that first in the opening segment of the show.

“While I’m watching the game I’ll take ancillary notes. About five minutes before I record, I sift through everything I’ve written down and limit it down to the things I think are most important. But generally the flow of the show is how the game was won.”

The whole experience has been gratifying and a full-circle moment in many ways for Timpf. Not only has it been vindicating to do things his way and see it become a success, but he’s gotten to do it with someone who he considers an idol.

Sure, Timpf always envisioned growing up he would be talking to Cowherd as a pro athlete, but talking to him as a colleague is certainly the next best thing. So when he got the call to talk with Cowherd during last year’s West Conference Finals, he didn’t hesitate.

“I was so incredibly nervous, as you could imagine,” laughed Timpf. “But I immediately remember him making me feel comfortable and confident. It immediately calmed me down.

“This is probably my favorite part of the entire experience, I think a lot of people think that these networks try to shove people in certain directions and The Volume has given me such freedom to cover the game exactly the way I want to and nobody is telling me to say crazy stuff. Nobody is pushing me in certain directions, it’s like total creative freedom. The way that Logan and Colin have been letting me do me, so to speak, has been so cool. To see my version of what I want it to look like makes me feel vindicated for talking about it the way I want to.”

Sign up for the BSM 8@8

The Top 8 Sports Media Stories of the Day, sent directly to your inbox, every morning at 8am ET.

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Continue Reading
Advertisement

blank

Advertisement

blank

Advertisement

blank

Barrett Media Writers

Copyright © 2023 Barrett Media.