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John Mamola Needs Some Competition

“It’s a different sports market when you come from such a die-hard city where people are raised and their dads were raised to root for certain teams. You just don’t have that down here.”

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The landscape of sports radio and radio in general, for that matter, is constantly changing. This presents challenges for sports programmers around the country. With more ways to listen to content, you have to keep up or risk getting left behind. 

With the Barrett Sports Media Summit in New York just around the corner, we’re featuring one of those sports programmers who will be in attendance. I caught up with John Mamola, the program director at WDAE in Tampa. Mamola and I discussed the Summit and how his station is facing those challenges. 

Andy Masur: What are you looking forward to in the upcoming BSM Summit?

John Mamola: Just bouncing off the one I attended in Chicago, I love hearing from guys like Mitch (Rosen, PD 670 The Score in Chicago) and on a local level Mike Thomas (new GM of ESPN 1000). Just to gather their thoughts, I mean, you know, the best of the best is who I love hearing from. Especially from a local perspective. At the same time, you know, guys like Justin Craig, Scott Shapiro, who deal with syndication and affiliates, the relationships between the local affiliates and the national syndicators. Also, how they can potentially craft their programming to a local audience if at all. That’s my biggest challenge here in Tampa. We run Dan Patrick but how can we make him as much Tampa as possible? Hearing ideas and general discussions with those guys on how exactly they do that is invaluable for me. Hearing guys chime in on their own and things that they’ve tried on a local level for national syndication. 

I’m looking forward to hearing things on Nielsen and ratings and percentage of the ear and that kind of stuff. How podcasting is becoming more and more a prevalent medium for people as opposed to the actual radio in the car. Anyone who’s really associated with that, that’s definitely of interest to me. 

AM: You mentioned a few names, are those the guys that you’re most looking forward to hearing from at the BSM Summit?

JM: The bigger names on the local level, so guys like Mike Thomas and Mitch, and you know, Chernoff. I’m really interested to hear from him because he didn’t attend the one in Chicago. Anyone that deals with how people are consuming sports radio is of interest to me.  

AM: What did you think of the first one you attended in Chicago?

JM: It was great! I’m just happy to see that the first one was a good kickoff, starting point, for the second one. Looks like the one in LA went extremely well. I’m happy to see a third one in New York. 

I also like how Jason has taken these to major markets, Chicago, New York and L.A. I’d be interested to see where the fourth one goes, if he continues to do this and I hope he does. Maybe something a little more south, maybe not so top 20, maybe something top 40 just to kind of get a different spin on things, maybe a different feel on things from the people in that local market. 

AM: So how long have you been at this? Give us some of your background.

JM: I didn’t have any notion of getiting involved in radio, until i found out that my pre-pharmacy credits didn’t transfer to the university of Illinois-chicago.  Not happy about that. I watched Private Parts and thought “hey that looks like a fun career!”, so I looked up the Illinois Media School, took a tour the very next day and that was the start. I got my internship at The Score, worked my way up to overnight board op, then a part time board op on the weekends, and then full-time in the mornings. Then WDAE came calling. There was an opening, I thought, “okay, well I have a kid on the way, and I just got married, so I have to start thinking career as opposed to a job.” I figured something as a programmer would be a little more stable, if there even is such a thing as stable. I’ve been here since April of ’11 and the PD since about three years ago. 

AM: What are some of the challenges facing local sports radio and national sports talk?

JM: The biggest challenge for me, is I don’t truly have a head-to-head competitor. It’s not a bad thing but, at the same time, it’s not a good thing. I like competition. I’m from Chicago, where it’s MVP (ESPN 1000) and The Score going head to head. It’s a little bit of a different way of approaching things and a different way of competing. It’s all about winning the ears of sports fans in the market. 

We haven’t had a real true winner (sports franchise) down here in quite a while. Fans become complacent, there are beaches to go to, and a lot of fun things to do in Tampa. That’s why attendance at Rays games has been last since well before I was born probably. The Bucs have struggled, and even though the Lightning are the hottest ticket in town, they’ve had 230 straight sell-outs, the amount of platforms they’re on here locally is not near the same amount that the Bucs and Rays have.  

It’s a different sports market when you come from such a die-hard city where people are raised and their dads were raised to root for certain teams. You just don’t have that down here. It’s really interesting sometimes the balancing of hyper local with Rays, Bucs, Bolts as opposed to national stuff with Patriots, Giants and Bears and all that kind of stuff. We try to do, not necessarily a 50/50 split between local and national, we try to do, probably 70/30. just because we know that there are a lot of people down here that are just not from here. 

Nationally, I think the biggest challenge for every radio station around the country is “how do I become even more prevalent in every single area where people consume media?”. Younger audiences are going to YouTube, Twitch and they’re going to different streaming outlets, you know Spotify, people listen to podcasts on Spotify.  How can we continue to expand our spider web to where we’re just as prevalent with a Spotify listener or a Pandora listener? How can I get a videocast on a Twitch channel where I can reach new listeners or new viewers? I think that’s the single biggest challenge because the days of just turning on the radio in the car or having a home radio where you just listen, is becoming extinct. How do I become easier to get to right away for that person who has an hour and a half to two hour drive, instead of having to search for me.  

Image result for tampa bay buccaneers loss

AM: So then how do you brand your station, knowing how important the on-air product is, but also realizing the other platforms need your attention?

JM: We still are content first. My main focus is, “are we providing the best content we can at that given time?”. Are we playing the hits as much as we can? That’s first and foremost, because if you’re not doing that, then they’re not going to come find you anyway. Multiple times per hour, we remind people that, on that iHeartRadio app you can listen to WDAE live, on the go, or however you may wish, headphones, smart speakers or whatever you want to do. We actually run imaging every hour to remind people they can listen to us wherever they want to. It’s just finding different ways to make sure that everybody that’s attached to every single one of our talents and our properties has full access to whatever they may need, whenever they need it, at all times.

We’ve seen the results. We had over a million MUVs (mobile user views) last year. It was with a very strong social push with all of our talent. The biggest challenge is how do we get outside of that? We’re just trying some different things, because with technology it’s all about trying and failing. Once in a while we get a hit, then it’s about trying to build off of that hit.

AM:  Is there a value, even if the teams are playing poorly, to having play-by-play on your station?

JM: Absolutely because play-by-play brings cume. That brings the potential listener that may not consume you Monday through Friday, but boy do they love Rays baseball. We’re in a great spot locally here where, every franchise is with iHeartMedia. All the teams have their own individual sticks. For example, the Lightning are on our news station, the Bucs are on our rock station, we have USF football in addition to Rays baseball. We air every Rays game, all 162 plus weekend and evening Spring Training games. The value of play-by-play is still very high. It helps you brand your station as “The home of X”, but at the same time it brings in a different kind of listener where you can hopefully use the limited space you have in that play-by-play to come back to you every morning. You do have those little windows of opportunity potentially, with every single play-by-play deal that you have. If you’re not maximizing that to it’s the greatest potential, then you’re not taking full advantage of what could potentially lead to new listeners each and every day.  

Image result for wdae studio

AM: How much do you have to talk to your talent about keeping a play-by-play partner (the Rays in your case) happy, but still speaking the truth on the air?

JM: We have great working relationships with all our partners. The general rule is “keep it on the field”. We’ve built up a lot of clout with the Rays, so when the whole announcement with the Montreal split came up, we aired the press conference in full, that was a good 65 minutes of radio. The owner of the Rays was coming up with this concept and trying to sell the media and answer a lot of questions. At the same time, we’d be lying to our audience if we were all 100 percent on board with it. The only direction I gave my talent was, at least let the man have his say first. He said his peace and our talent reacted as such. Honestly the organization wasn’t happy with the reaction, but at least they knew that we would be willing to at least give it a chance. I know there are some sports stations that you have to walk a line and you can’t go over it. For us down here there really isn’t a line. We all understand the business we’re in, and we all want to win. We may have disagreements, but we’re just talking sports.  

We don’t lay off anything. It is what it is. We’re talking about sports. We’re talking about games that grown adults play, so we can all have our own opinions on things and i think the franchises understand that. 

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Tricia Whitaker Will Find The Story That Matters

“My role is to really bring the viewers down to that level of the dugout and into the clubhouse.”

Derek Futterman

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Tricia Whitaker FNB
Courtesy: Apple

When St. Louis Cardinals designated hitter Albert Pujols hit his 700th career home run in his final season in the majors last September, the baseball world erupted in mass jubilation. Although the milestone achievement occurred during a road game, the fans still showered one of the sport’s quintessential athletes with praise as they witnessed the fourth player enter this exclusive pinnacle of power hitters. For fans watching from afar, they were treated with crisp, vivid footage of the moment since the matchup was exclusive to Apple TV+ as a part of its Friday Night Baseball slate of games.

The game broadcast featured field reporter Tricia Whitaker, who had just joined the Apple TV+ presentations to begin the second half of the season. Being there as one of the voices tasked with keeping viewers informed and captivated by the action was a special experience that she will never forget. 

“You’re talking about the best cameras in the entire world capturing one of the most iconic players ever,” Whitaker said. “I thought the call was amazing; I thought the quality of the shots was amazing [and] I’l never forget that broadcast, ever, because it was so cool.”

Whitaker grew up in Bloomington, Ind. and would journey to Wrigley Field with her father once per summer to watch the Chicago Cubs. Through those games, she realized that a ballpark was her ideal future workplace.

“We just didn’t have a ton of money, [so] I would sit in the nosebleeds with him once a summer and that was the biggest treat in the world,” Whitaker said. “I just realized that I loved telling stories and I loved sports, so I decided to do that.”

Whitaker’s journey in the industry genuinely began as an undergraduate student at Indiana University Bloomington where she adopted a mindset to seize any opportunities offered to her. Despite having no knowledge or previous reporting experience, she accepted a role to cover a tennis match and quickly started preparing. After one of her professors saw her nascent media acumen, they recommended she audition for the university’s student television station to hone her skills. Whitaker earned a spot and began covering Indiana Hoosiers basketball and football for the show Hoosier Sports Night. From there, she simply kept on accepting anything in her purview.

“Your best asset is your availability, so I basically just said ‘Yes’ to everything,” Whitaker articulated.

Once it became time to search for a full-time position, her experience and tenacity helped her land a role at WBAY-TV in Green Bay as a sports reporter and anchor. After two football seasons working there, Whitaker relocated closer to home to report for WTTV-TV Channel 4 in Indianapolis. The time was valuable for her to cultivate new relationships with those around the industry while strengthening existing ones, serving as a foundational aspect of her reporting. 

“If they don’t trust you to tell their stories, they’re not going to talk to you,” Whitaker said. “You have to be able to have a good relationship with the players; with the coaches and everybody involved.”

At the same time, Whitaker felt compelled to make a lasting contribution to Indiana University through teaching and inspiring the next generation of journalists. She is now an adjunct professor for the IU Media School and wants her students to know how integral it is to make themselves available while being open and willing to try new things to make inroads into the profession. 

“There’s always a story to be told, so even if it’s a random event that you don’t think anyone’s paying attention to, there’s people there; there’s human stories and their stories matter,” Whitaker said. “That’s what I always try to tell my students is [to] just find that story that makes people interested in it and find that story that matters.”

Over the years working in these dual roles, Whitaker became more skilled in her position and proceeded to audition to join the Tampa Bay Rays’ broadcast crew on Bally Sports Sun as a field reporter. When she received news that she had landed the coveted job, she remembers starting to cry in her closet while trying to organize her clothes. After all, Whitaker had just learned that she would get to perform the role she idolized when she was young. The access her role gives her to the players and coaches on the field is not taken for granted.

“I’ll interview hitting coaches about a guy’s hands and where they’ve moved and about his stance,” Whitaker said. “….In the next hit, I’ll tell a story about a guy who drinks a smoothie every day before the game and he feels [that] putting spinach in it has really made a difference or something like that. My reporting style is pretty much all of it, but I do like to do the human interest stories more than I like to do anything else because I think that’s unique.”

After each Rays win, Whitaker takes the field and interviews one of the players on the team. Earlier in the season, she remembers speaking with Rays outfielder Jose Siri after he drove in three runs against the Detroit Tigers; however, the broadcast was not on Bally Sports Sun. Instead, she was doing the interview for Friday Night Baseball on Apple TV+, a national broadcast property the company pays MLB an estimated $85 million annually to carry. Going into the interview, Whitaker knew that she would need to appeal to more than just Rays fans and appropriately started the conversation by asking about the game.

Yet she also knew that it was “Salsa Night” at Comerica Park in Detroit and thanks to her work with the regional network, was cognizant of the fact that Siri likes to dance in the dugout. As a result, she concluded the interview with a request for Siri to demonstrate his salsa dancing skills, something that made an ordinary conversation stand out.

“I tried to personalize it a little bit to help people get to know Jose Siri a little bit better because I think that’s important,” Whitaker said. “….You make sure you talk about baseball, but then you add a little flair to it; add a little personality to it. Everybody loves salsa, right?”

The Apple broadcasts require Whitaker to prepare as she executes her role with the Rays, keeping her wholly invested and consumed by baseball. There are occasions where she is afforded the luxury of reporting on Rays games for her Friday night assignment, but they are rare. Therefore, she needs to become familiar with two teams by reviewing statistics, reading local reporting and conversing with those involved. She keeps her notes on her cell phone and makes lists of what she is going to do during the day to keep herself organized and focused.

Throughout the week, Whitaker actively prepares for the Friday night matchup and meets with her producer to contribute her ideas and learn about the macro vision of the broadcast. The Apple broadcast, aside from using high-caliber technology, also regularly equips microphones to place on players that allow viewers to hear what is transpiring on the field. Whitaker, along with play-by-play announcer Alex Faust and color commentator Ryan Spilborghs, coordinate with the production team throughout the game to present an insightful and compelling final product.

There was criticism of the Apple TV+ live game baseball broadcasts during its inaugural season, but the noise continues to diminish in its sophomore campaign. Whitaker views her role as accruing a confluence of stories about the game and more insightful looks at the personalities on the field. Before each contest, she interviews a player in the dugout and asks questions that put the season in context, granting a comprehensive understanding about a subset of their journey.

“We try to get their thoughts on the season so far at the plate, but also try to get to know them on a personal level,” Whitaker said. “My role is to really bring the viewers down to that level of the dugout and into the clubhouse.”

It is considerably more facile to execute such a task before the game than it is during gameplay because of the introduction of the pitch clock. While it has undoubtedly sped up the game and made the product more appealing for fans of all ages, its actualization threatened the viability of unique aspects of baseball broadcasts. The Apple TV+ crew may work together once per week, but over a 162-game season spanning parts of seven months, there is a perdurable bond and unyielding chemistry evident therein.

“Everybody on that crew – and I seriously mean this – is so supportive no matter who you are as long as you do your job well,” Whitaker said. “They don’t even think about the fact that I’m a female in sports [and] they just support me. They help me take constructive criticism because they care and because they truly see me as an equal.”

Whitaker has had the chance to report from Wrigley Field with Apple TV+ and vividly remembers her experience of stepping inside as a media member for the first time. It was a surreal full-circle moment that has been the result of years of determination and persistence to make it to the major leagues.

“I walked into Wrigley and I started to tear up because I remember when my dad and I used to go there and I was 12 years old,” Whitaker stated. “If you would have told me at 12 years old [that] I would be doing a national game at Wrigley, I would have told you [that] you were lying because I just wouldn’t have thought that was a possibility.”

Although Whitaker is receptive to potentially hosting regular sports programming in the future, she has found the joy in her roles with both the Tampa Bay Rays and Apple TV+. Being able to experience historic moments, including Pujols’ milestone home run, and then diving deeper into the situation makes the countless flights, hotel stays and lack of a genuine respite worthwhile. She hopes to continue seamlessly fulfilling her responsibility this Friday night when the New York Mets face the Philadelphia Phillies at 6:30 p.m. EST/3:30 p.m. PST, exclusively on Apple TV+.

“There’s always a story to be told, and if you’re good at your job, you’re going to find that story even on a day where you’re like, ‘Oh gosh, there’s nothing going on,’” Whitaker said. “I take that pretty seriously.”

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Radio Advertising Can be the Secret Weapon For In-House Digital Marketers

“The trend of businesses gaining digital marketing proficiency presents a unique opportunity for YOU.”

Jeff Caves

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SECRET WEAPON
Courtesy: ETSY

Remember when in-house marketers were primarily focused on traditional media and needed help navigating the digital and social media landscape? Well, the tables are turning! 

The rise of digital-savvy in-house marketers is opening up exciting opportunities for radio ad salespeople. As local businesses increasingly invest in digital marketing, some are finding they need your expertise in radio advertising.

Borrell Associates has released their latest Business Barometer, and included in the findings was a slight but noticeable shift favoring traditional forms of broadcast media. Let’s dive into how sports and news radio ad salespeople can leverage this shift to target businesses with proficient digital marketing people on board who may need to know more about the potential of radio advertising.

1. Digital-Marketing Trending UP!

Borrell Associates’ recent findings indicate that businesses are increasingly proficient in digital marketing. They are adeptly managing their websites and social media channels, driving results through online campaigns. However, this digital surge doesn’t necessarily translate to expertise in traditional media, such as radio. Hey, do you know a business like that? And make sure you know of an outsourced digital agency you can refer who can handle your clients’ digital and social media for very few dollars. You can help manage the rest of the budget! 

2. Target In-House Buyers

Make a list of businesses you know that have in-house people who are digital-oriented or younger owners who handle mostly digital advertising independently. Or, how about the in-house marketing person who only takes on marketing initiatives like events or sales promotion and knows nothing about advertising? Get ’em! 

3. We create demand

One of the unique selling points of radio is its ability to generate demand and send more customers to Google or your client’s website. Digital marketing can often direct buyers seeking a specific purchase but can’t create lasting impressions and build demand and loyalty like your station. Use this advantage to demonstrate how radio can reinforce the brand story and enhance the effectiveness of digital campaigns.

4. Surround the listener

Recognize that businesses with digital marketing expertise may want holistic solutions. Sell packages that combine digital and radio advertising. Include your streaming endorsements with social media and geo-fencing. They get it and will be impressed with reaching their target audience across multiple touchpoints.

5. Be the Teacher

Your prospects may be experts in digital marketing, but they might not fully understand the potential of radio advertising. Take on the role of an educator. Provide resources, case studies, and success stories that showcase how your station and radio have boosted digital-savvy businesses’ results.

6. 1+1=3 for Creativity

Collaboration is key when working with clients with a digital marketing team. Involve them in the creative process of writing and producing radio ads. Creativity could be their strength, and they will bring fresh perspectives to your production.

The trend of businesses gaining digital marketing proficiency presents a unique opportunity for YOU. Maybe your client is struggling with their digital strategy. Imagine that now they may be seeking you out to help them understand what they have already read about buying radio advertising. It’s time to adapt your approach and position radio as a complementary and powerful tool in the digital marketing person toolkit.

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Bill Parcells Shaped The Media By Giving Them Hell

“Parcells doesn’t belong in a studio chatting with a quarterback. He belongs in a temper tantrum screaming at a sportswriter.”

John Molori

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Bill Parcells
Courtesy: AP Photo

Two of the most talked about media stories of the past couple of weeks intersect in the form of one legendary NFL head coach – Bill Parcells. 

In the wake of Aaron Rodgers’ potentially season-ending Achilles injury in Week 1 of the NFL season, many media pundits harkened back to 1999 when then-Jets quarterback Vinny Testaverde suffered a similar injury in the first game of the season. Like Rodgers, Testaverde was a veteran signal-caller looking to bring the long-suffering Jets to a Super Bowl. 

One week after Rodgers’ injury, Los Angeles Chargers Head Coach Brandon Staley was in the media mechanism for an exchange with a reporter after his club fell to 0-2. Staley took issue with a query about whether the team’s monumental playoff collapse last season versus Jacksonville has carried over to their slow start this season. 

ESPN’s First Take included video of Staley’s comment on their September 19 show building it up as some rash, heated interaction between coach and press. It was not. In fact, Staley merely directly answered the question asserting this season has nothing to do with last season. 

Both of these headlines find common ground in the person of Bill Parcells. Parcells was the head coach of the Jets in 1999 when Testaverde’s season ended in that fateful game vs. New England. In addition, he was notorious for some truly vitriolic run-ins with post-game reporters. 

Forget about Staley or even the infamous press conference rants of Jim Mora (“Playoffs!?”), Herm Edwards (“You play to win the game!”), and Dennis Green (“Crown ‘em!”). To the media, Parcells was Armageddon, Three Mile Island, and Hurricane Katrina rolled into one. Never has there been a football character so inexplicably loved and despised. 

In New England, Parcells’s arrival as head coach of the Patriots in 1993 signaled the turnaround of the franchise, but fans refuse to vote him into the team’s Hall of Fame because of his unceremonious jump from to the Jets after the 1996 season. 

When that happened, Parcells again grasped the media spotlight stating, “If they want you to cook the dinner, at least they ought to let you shop for some of the groceries.” He was referring to new owner Bob Kraft taking final say personnel decisions away from Parcells.

Like him or not, Parcells, known as The Tuna, rejuvenated five NFL franchises. The New York Giants were a mishmash of Joe Pisarciks and Earnest Grays before Parcells turned them into two-time champions.

Patriot fans actually cheered for the likes of Hugh Millen and Eugene Chung until Parcells came to town and brought in players like Drew Bledsoe, Ty Law, Willie McGinest, Adam Vinatieri, and Tedy Bruschi, laying the foundation for a dynasty.

And the Jets? They were living off the fumes of Joe Namath’s Brut 33 until Bill Parcells constructed a team that went from 1-15 in 1996 under Rich Kotite to 9-7 and 12-4 in 1997 and 1998 respectively with Parcells. 

The Cowboys were 5-11 under Dave Campo in 2002. The next year, they went 10-6 with Parcells. Miami was 1-15 in 2007. The next year, with Parcells as executive VP of Football ops, they won the AFC East with an 11-5 record.

The Catholic church has its Apostle’s Creed. Those who follow the gospel of The Tuna have A Parcells Creed, and it goes as follows: I believe if a reporter asks Parcells if he outcoached a colleague, that reporter will be called a “dumb ass.” I believe that the media are “commies” and “subversive from within” as Parcells once labeled them.

I believe in using the media to denigrate young players to keep their egos in check. After Jets QB Glenn Foley had a solid preseason performance a few years back, the New York media surrounded the redheaded QB as if he had won the Super Bowl. 

Parcells walked right in front of Foley and sarcastically asked, “Do you mind if I get past Sonny Jurgensen over here,” referring to the similarly redheaded Redskin quarterbacking legend.

In 1995, when all of New England was agog over a rookie running back named Curtis Martin, Parcells slyly commented to the press, “Well, we’re not carving his bust for Canton just yet.” And of course, there was the late Terry Glenn. When asked how the former Patriot wideout was recovering from an injury, the Tuna spouted, “She’s doing just fine.”

Parcells’ stints as a studio analyst on ESPN, although insightful, seemed out of place. He would sit there, dressed in a dark blue suit talking strategy with fellow ESPN gabber Steve Young. Honestly, he looked like a rotund funeral director searching for someone to embalm.

Parcells doesn’t belong in a studio chatting with a quarterback. He belongs in a temper tantrum screaming at a sportswriter. 

I interviewed Boston media personality Steve DeOssie about Parcells. DeOssie was the defensive signal caller for the New York Giants (1989-93) when Parcells was the team’s head coach. He again played for Parcells in New England in 1994.

He told me, “Parcells realizes that the media is the enemy. Let’s face it, the media cannot do anything positive for a team, but they can put stuff out there that could lose a game. The bottom line with Parcells is whether it helps his team win.”

“He loves the camera and the camera loves him. He enjoys that part of the business. The media can spin it any way they want. Parcells does not suffer fools gladly and a lot of media types don’t like being called out in press conferences.”

Another Boston media legend also gave me his reflections of Parcells. Bob Lobel is the most revered sports anchor of all-time in New England. He stated, “I did a one-on-one interview with Parcells awhile back. He is so down to earth yet has this aura. It’s easy to be in awe of him.”

The national perspective is similar. When Troy Aikman was an analyst for FOX Sports, the current Monday Night Football color commentator credited Parcells with restacking the Cowboys’ roster and bringing winning back to Dallas.

When asked about playing for Parcells with the Jets, FS1’s Keyshawn Johnson offered, “He taught me how to do things, how to pay attention.” 

Even people whom Parcells fired maintain a respect for him. Sirius NFL Radio’s Pat Kirwan was the director of player administration for the Jets when Parcells arrived in 1997. 

Kirwan told me, “Parcells rebuilds a franchise from top to bottom. He evaluates everyone from the trainers to the doctors to the equipment guys. In 1997 when Bill came to the Jets, I knew I was qualified, but I also knew that Bill would let me go.”

In a September 12, 2023 story, New York Post reporter Brian Costello interviewed Parcells about the Rodgers injury. 

This master of media mind games famous for the quote, “You don’t get any medal for trying,” revealed his visceral core telling Costello, “You are charged with winning games under any circumstances … They’re not canceling the games. They’re not canceling them. You’re coaching them. It’s your job to get your team ready to play to the best of their ability.”

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