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How Will Broadcasters Handle The Strangest Baseball Season Ever?

“What is the message that is most important to communicate to fans and sports media audiences?”

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The return of America’s National Pastime comes on the heels of a period in history marked by uncertainty, fear, frustration and concern. The return of Major League Baseball has been a beacon of hope for sports fans that have been deprived of live sports for months.

ESPN’s Sunday Night Baseball Team of Matt Vasgersian, Alex Rodriguez and Buster Olney will be calling three national MLB games in four days. 

ESPN moving to two-man announcing booth for Sunday Night Baseball | Newsday

The efforts of embracing technology, combined with the skilled innovative foresight of the sports media industry has paved the way for the truncated 60 game season. Certainly, there will be some adjustments to make along the way, but therein lie the realities of delivering live sports coverage during a global health crisis.

Among the questions, issues and concerns facing broadcasters in the sports media industry regarding the coverage of the 2020 baseball season, the most prominent is what is the role for broadcasters in their coverage of baseball’s return? What is the message that is most important to communicate to fans and sports media audiences? 

The ESPN broadcasting team is prepared for the challenge of adapting to the return of MLB in 2020. Mark Gross, Senior Vice President of Production and Remote Events spoke on the logistics and opportunity to embrace technology, “We have never done games from people’s homes until a few months ago. Technology has been our best friend, and keeping an open mind to everything across the board has also been our best friend.”

Gross discussed the ESPN team’s objective for broadcasting the upcoming games, “For us, the goal is always to make sure there’s no negative impact on the product for people watching at home.” 

In calling the games remotely, Rodriguez expressed his gratitude in having ESPN Senior MLB Insider Buster Olney to lean on as he and Vasgersian call the games from Bristol: “For me, having Buster on location, the possibility of having him there, we’ll have some type of connection to the building, the weather, how people are feeling, kind of the temperature in the building.” 

I spoke with Buster Olney, a staple of MLB coverage in his career as a writer and broadcaster, about the dynamics of the 2020 season. 

“I think it’s extremely important to get the context right. This is a major sports league attempting to pull off a truncated season in the midst of a historic pandemic,” Olney says about the importance of having perspective about the season. “While I think fans would like to separate the troubling conditions from baseball and create some kind of fantasyland, the fact is that you cannot separate them, especially with players and staffers constantly forced off the field by infection and teams subject to the city, state and federal disease mandates.”

ESPN Buster Olney MLB owners vs players 2020 105.7 the fan | 105.7 The Fan

The historical significance is one area that Buster believes will be integral to the history of the sport and overall.

“When I covered the Yankees for the New York Times in the aftermath of 9/11 and the Yankees advanced to Game 7 of the World Series, the games were a brief daily distraction from the horrors of what happened. In this case, the reality is interwoven into the games—the empty stands, players and staffers sidelined, because of the social distancing and masks that affect the interaction. It’s important to tell the fans how baseball in 2020, like the rest of society, has been impacted by COVID-19.”

The ESPN team has not been cavalier in its preparation for the season; positioned with play-by-play/analyst schedules, as well phenomenal teams in place for any audio, programming or production issues that may arise. 

Casey Stern, a veteran broadcaster in his roles with SiriusXM and Turner Broadcasting, took the time to tell me what he feels is most important to communicate to fans and the audience as baseball returns.

“Allow this sport to be the escape it’s always been from the realities we all face off the field both personally and together. It won’t be perfect, and in many ways will not be the same. However, it’s baseball. The crack of the bat, the unbelievable snag to start a double play, and the emotions that go with them, will all help us heal.”

World Series Champion Rob Dibble is no stranger to baseball or broadcasting, currently hosting The Rob Dibble Show weekdays on 97.9 ESPN in Hartford, CT. Dibble’s baseball career coupled with his success within the sports broadcasting industry gives him unique insight and perspective on how to cover MLB’s return.

“The media has to stop promoting fear and spread more hope. These are uncertain times, people need to see athletes setting a good example like a lot of the collegiate baseball leagues are doing, and some of the travel teams I coach.

“Maintain social distancing. Constantly washing hands. Not touching your face. Only touching your own equipment. The most important thing is that the players make sure they follow Medical Advice., limiting where they go before and after games, if they can. MLB has a chance to succeed. We can endure this Pandemic.”

97-9 ESPN's Rob Dibble to Serve as Susan G. Komen Southern New England  Honorary Pink Tie Guy - Hartford Courant

The ‘triumph of the human spirit’ magic that baseball embodies has been demonstrated throughout other pivotal moments in history, as referenced by Buster Olney above. In encouraging hopeful, positive and healing coverage as the live action games return, the path is cleared of resistance fostering camaraderie between America and it’s favorite pastime.

However, the beauty of baseball and it’s universal appeal is it’s inclusive nature. Therefore, the more cynical portion of the audience will undoubtedly have concerns, questions and complaints on any adjustments to the structure and format. One of the main issues that has been dissected among the local and national sports media involves whether a 60 game stretch will be enough. 

“60 games is not normal but it was the only option. MLB players always give one hundred percent and this year will be no different,” said Dibble. 

“If the entire 60 games and playoffs happen, then it will go down in sports history as one of the greatest seasons under the worst circumstances. Some players will become household names. I hope and pray for an amazing few months.”

Brian Noe, veteran host on Fox Sports Radio and NBC Sports Northwest, offered an alternative perspective for hosts.

“Call me crazy, but I really don’t think much changes for a host during this unprecedented MLB season. The job still remains to find interesting angles that gain the most traction. I greatly appreciate the players going out and performing during a global pandemic. Ideally, I hope there will be many compelling stories on the field that will be the main focus. However, you can’t force it. Hosts shouldn’t try to shoehorn conversations about middle relievers into shows as if they’re in a baseball-minded city like Boston when they aren’t.

Some players will wear masks during games this baseball season | Major  League Baseball | madison.com

“It’s a bad approach to create topics out of respect for players that are risking their health. We’re in the ratings business, not the admiration business. We’ve heard it a million times — play the hits. The saying isn’t to talk about a utility outfielder like he’s on a LeBron level out of gratitude for MLB providing entertainment during tough times. The job is to always figure out what listeners are interested in and keep feeding them what they want. Sell what is being bought. Don’t sell what they aren’t buying — even during a pandemic.”

BSM Writers

The Craig Carton/FanDuel Deal Is Undeniably A Good Thing

“Since returning to WFAN, Carton has been very upfront about who he is, what he has done and how he is trying to do better.”

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Craig Carton is destined to forever be a polarizing figure in the world of sports media. Long before he was arrested, he had plenty of detractors that considered him less of a talk show host and more of a shock jock. Add to it a conviction for his role in a Ponzi scheme that defrauded investors in order to pay back gambling debts, and it is clear that the guy’s approval rating will never hit 100.

Charities of disgraced shock jock Craig Carton say he let them down; lawyer  calls it a 'gross misunderstanding' - New York Daily News
Courtesy: New York Daily News

There are understandable reasons not to like a guy and then there are grudges. Grudges don’t have to be personal. They don’t have to spring from some sort of affront. They can easily be born out of feeling like someone has figured out a way to live a life above the rules and free of consequence for their awful actions.

Grudges can (and often do) blind us to reality. I think that is a big part of what is happening when people point to Craig Carton’s new deal with FanDuel and say that there is something wrong with it.

If you missed the announcement last week, Carton is joining FanDuel as the company’s first “responsible gaming ambassador.” He will create content about gambling responsibly and also work with FanDuel engineers to create AI to spot problem gambling patterns. The deal gives Craig Carton a seat at the table with one of the biggest mobile sportsbooks in shaping their responsible gaming policy. Isn’t that a good thing?

I probably cannot convince you to view the guy in any particular light. When it comes to former inmates being rehabilitated and getting a second chance, we tend to be very dug in with our opinions, whatever may influence them.

Undeniably, Carton did a bad thing. Swindling people out of huge chunks of money is always bad. In America, it somehow seems worse. As costs of living increase and wages remain flat, every dollar is accounted for and allotted to something for most of us. The guy should be ashamed of himself. And here’s the thing: he clearly is.

Since returning to WFAN, Carton has been very upfront about who he is, what he has done and how he is trying to do better. Hell, what other station in America dedicates any time at all, even just a half hour on the weekend, to issues of addiction and recognizing problem habits? This deal with FanDuel seems perfectly in line with his previous attempts to atone.

Hello, My Name Is Craig
Courtesy: Audacy

You don’t have to like Craig Carton, but you do need to acknowledge that everything he has done in terms of highlighting his problem with gambling and offering help to those that he sees a little bit of his own struggles in has been sincere. There is no reason to believe it isn’t.

Under the terms of the deal, not only will Carton advise and create content for FanDuel, but the company will also make sure Hello, My Name is Craig finds a bigger platform. You can be cynical and say that this is just part of a bigger deal between FanDuel and WFAN parent company Audacy, but FanDuel’s Chief Marketing Officer, Mike Raffensperger explained that it is good for the gaming industry to promote betting responsibly.

“I think what we recognize we needed is to add some humanity as to how we get this message across,” he said when explaining why Carton was the perfect face for this campaign.

We see it every time we post a story about sports betting. Someone will comment that it is an evil practice and that the advertising has made sports radio disgusting. The reality is that it is no different from alcohol. For most people, it is harmless. Plenty though, cannot handle it. Still, you tell me the first time you hear an ad break on sports radio or see a commercial break during a game without a beer commercial.

If you really believe sports gambling is evil and want people to stay away from mobile or physical sportsbooks, who do you think the ideal person to be delivering that message is?

You can go with the puritan approach of tisk-tisking strangers and telling them they are flawed people that are going to Hell or you can have a guy that has literally lost it all because of his addiction out front telling you “I know I cannot place a bet and here is why. If that sounds familiar, maybe it is time for you to seek help.” It seems pretty obvious to me that the latter approach is exactly what Raffensperger is talking about – using humanity to reach the people they need to.

Craig Carton committed a crime. A court of law said he had to pay for that both with restitution to his victims and with jail time. He served his time. Deals like this one with FanDuel make it possible for him to stay on schedule with the restitution payments. Even if you think he is unforgivable, that should make you happy, right?

It is admittedly strange to see a mobile sportsbook hire a “responsible gaming ambassador.” I would argue though that it is only strange because it isn’t something we have seen before. Be skeptical if you are the “I’ll believe it when I see it” type, but I don’t see why anyone wouldn’t want to congratulate and celebrate both Craig Carton and FanDuel.

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BSM Writers

Sports Radio America: The Starting Point When There Is No College Radio

“If we want to replace talent with talent, we have to develop talent at the lowest levels much more than asking for requirements at the highest levels. Every industry needs their farm-system.”

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It is a laboratory. A place to make mistakes. A spot to make friends. The hub of many communications schools. College radio stations are the pipeline by which young, aspiring broadcasters, engineers and producers carve their path to the pros. Broadcasters from around the United States credit college radio for helping them get to where they are today, and view it as a conduit for the next generation of talent.

“I can’t speak highly enough about my college experience doing radio,” said Evan Wilner, senior radio producer at ESPN and former member of WRHU-FM at Hofstra University in Hempstead, N.Y. “I realized in college that I am much better at fixing things rather than talking while other people tried doing something about it. Every place I’ve been, I feel like I’ve been ahead of the game because of the experience I got in college.”

Evan Wilner (@WilnerRadio) | Twitter

Wilner’s story is far from unique among professionals in broadcasting today, and proves valuable in ascertaining the role college radio plays in preparing broadcasters in their journey. Travis Demers, the radio play-by-play voice of the N.B.A.’s Portland Trail Blazers, shares a similar sentiment regarding the opportunities college radio afforded him, and how it helped him work in the industry he had a nascent passion for.

“In sixth grade, I was listening to WFAN, and when I realized I wasn’t going to be a professional baseball player, I started [radio] right away as a college freshman.”

Demers attended LIU Post in Brookville, N.Y. beginning in 1999, and eventually served as the sports director of WCWP-FM. In his time at the station, Demers was given numerous opportunities to broadcast football, basketball and lacrosse games on campus, eventually leading to an internship, and corresponding full-time job, at ABC Radio in New York City.

“Everything I could do specifically with sports is what I was trying to do right from the start,” reminisced Demers, “and I was fortunate enough to do that.”

Dan Zangrilli, who serves as a play-by-play announcer at West Virginia University and host of the M.L.B.’s Pittsburgh Pirates’ pre- and post-game shows on 93.7 The Fan, got his start in college radio at Clarion University in Clarion, P.A. The 4,000-watt WCUC 91.1 FM was Zangrilli’s place to get practice broadcasting live basketball games, and hosting a morning talk show.

Dan Zangrilli (@DanZangrilli) | Twitter

“I had free reign; it was basically like my easel,” elucidated Zangrilli. “I started out as a freshman and became the sports director, and ascended to the general manager position by my junior year. That’s just such invaluable experience to be immersed in every aspect of the radio industry, and I wouldn’t trade that place for anything.”

 In a media landscape full of changes accelerated by the onset of the COVID-19 pandemic, the lifespan of college radio as a subset of the industry is at greater risk of being classified as ephemeral than ever before, a harrowing realization that one former operations manager for a mortgage company had in Memphis, Tenn. had just over a decade ago.

Ayokunle Spencer, a graduate of the University of Memphis and former paralegal, was working for the Rawlings Company in Louisville, Ky., when he happened to overhear a conversation that forever changed his life. One of his co-workers was apprehensive about how his daughter, set to graduate from the University of Louisville, would leave as the school’s radio station would be shut down due to a lack of funding. At the onset of the 2008 economic recession, college radio stations were slashed from budgets around the country, stymying the development of prospective talent and rendering vagabonds heavily involved, and invested, students. Forsaken from the ability to develop the skill set and collect the air checks needed to land a job in the industry, Spencer decided it was time to make a concerted effort to resuscitate an ostensibly-dying concentration of the evolving medium.

“When the need presented itself… we [tried to] put something together [to give] people opportunities to sharpen the skills, and develop the next broadcast talent,” said Spencer. “We posted on the message boards at the colleges and, in about a year’s time, there was an influx of different students we were getting a chance to work with.”

Sports Radio America was founded by Ayokunle Spencer in 2008 as a digital broadcasting network intended to give college students attending universities without a campus radio station the chance to polish their on-air skills and perfect their craft. A member of the jazz-format WUMR while attending the University of Memphis, Spencer had previous experience in pitching up-and-coming hip-hop and R&B artists to local radio stations, including the likes of All-Star and Yo Gotti, through his promotional company and record label, Dynasty Digital Entertainment. Progressive in his thinking, Spencer was one of the first to stream radio broadcasts on the Internet, assisting Bishop G.E. Patterson in the dissemination of a small, A.M. religious station to the masses.

“Radio was always a passion for me as a kid,” said Spencer, “but I always took steps towards that passion before the University of Memphis. I felt, at that time, I was more at the forefront of what was going to come next. I wrote a paper that the Internet would be the place for media in thirty years, and twenty-five years later, I think I was dead on with that one.”

Conceived by means of necessity, Sports Radio America is a haven for young talent, broadcasting live games and talk radio shows on the Internet. The outlet, though, became more of a potpourri of commentators and journalists alike in order to help them evolve to the dynamic world of mediated communication.

“What it started out to be isn’t necessarily what it is now, although I want to get back to those roots of working with highly-talented students and getting them prepared for the next stage of their careers,” said Spencer. “Other journalists that were leaving FOX or ESPN, or older guys that had gotten kicked out of their radio stations because they didn’t know anything about digital, they ended up here. It kind of became a collage of different broadcasters and media personalities from around the U.S.”

As Sports Radio America celebrates its 10-year anniversary, Spencer remains focused on positioning the media venture ahead of the pack, cogently aware of industry changes and best practices to help its broadcasters land jobs and the company prosper after unforeseen circumstances over the previous year-and-a-half.

PsalmStream

“We just came through COVID, and in terms of advertising, all that stuff was crushed,” explained Spencer. “We are kind of almost in a rebuild mode now. We give people the opportunity to create something new, build up your audience and see if something works.”

Once Sports Radio America’s popularity began to grow around the country, the broadcasting outlet, to avoid being overwhelmed with participants, began interviewing and selecting talent to join them. Throughout his professional career, Spencer has had an innate ability to evaluate talent across all industries, something he calls “a God-given gift.” In his current role, which he compares to a professional football scout, one of Spencer’s jobs is to find the best people to join Sports Radio America, and help them get to where they want to go.

“The way my brain processes information, I can just tell certain people in certain things are creative enough to meet industry standards and excel,” said Spencer. “In sports radio, I evaluate voice, how interesting they are in being able to hold a conversation, the topics they pick out, etc. It’s really the only gift I think I actually have.”

Spencer has been successful in helping aspiring collegiate-level industry talent get the experience they need, with his organization serving as the pipeline many colleges have come to eliminate from their campuses. His method of evaluating talent aligns with principles employed by current hiring managers and industry professionals, such as Nick Cattles, host of The Nick Cattles Show on ESPN Radio 94.1 in Virginia Beach. Cattles highly values relatability and uniqueness in his evaluations of talent, along with if they are able to keep a listener actively engaged in their program.

“I think hosts around the country are better off when they allow themselves to be an open book,” said Cattles. “I always listen, probably more intently, to somebody who is willing to give the ‘secrets’ so to speak as opposed to somebody who is more guarded. The cool thing about radio is that there are so many talented people, and there is no one way to do it right. You try to find people who can do it their own way with the passion and the work-ethic that you can invest and believe in.”

Hardly esoteric in understanding, radio, and media altogether, is changing, and seismically in that matter. With today’s reliance on digital platforms for distribution, programs are, evidently, being adapted to fit the proclivities of the listening audience, including a shortening total attention span.

In a recent study by Microsoft, the average human being has an attention span of eight seconds, down a whopping four seconds over the last twenty years. This figure, which is shorter than that of a goldfish, is a direct byproduct of the principle of instant gratification, and the evolution of technology to enable its propagation. The inability to sustain focus has become an endemic in today’s society, and mediums of communication have had to adjust to fit this dynamic psychological paradigm.

Illegally introduced goldfish discovered in multiple Rock Springs–area  ponds - Casper, WY Oil City News
Courtesy: Shutterstock

Furthermore, consumers of mass media are more apt than ever before to selectively filter information; that is, specifically choosing what to concentrate on. As a result, media, in all of its forms, is less concentrated in scope, being narrowed to appeal to the target audience. The conflation of methodologies, simultaneously existing within a preponderance of content and a widening definition as to just who is considered to be a journalist, challenges the fundamental precept of what media is entirely. So how is radio adapting in this new landscape? By expanding its means of dissemination.

“It’s much more multi-faceted, social media-oriented and digital as opposed to [it being] siloed, [as it was] when I got into it,” said Brad Carson, operations and brand manager of 92.9 FM ESPN and Audacy Memphis Sports. “It used to be that you were a radio guy. Now in 2021, you are getting people that are entertainers. The latest joke is, ‘Hey, here’s our latest talent with one million TikTok followers.’ I think you can get people on a radio station or on our Audacy platforms from all walks of life. It’s a much more inexact science than [ever before].”

Spencer, whose progressive thoughts on the media landscape are openly conveyed in conversation, believes the introduction of streaming to be a considerable advancement that can play across multiple platforms. Unsurprisingly, he was ahead of the game at Sports Radio America, basing the online platform on this technology.

“The market for audio is always going to be there. The question is what medium we are going to use to deliver it,” said Spencer. “Everything will probably be streaming by 2030. I think that there will still be the public channels on the airwaves, but the majority of media will be consumed [via] streaming because [it is] a more accurate [platform] to measure who is listening. Whatever the next area of audio is, we will probably start it here first.”

Based on my conversations with these industry professionals, it is safe to say that Ayokunle Spencer, Brad Carson, Travis Demers, Evan Wilner, Dan Zangrilli and Nick Cattles attribute their college radio experience as one of the reasons they possess the skills to succed in their current jobs. Being able to have the flexibility to make mistakes, try new things and establish long-lasting professional relationships are invaluable to ambitious young broadcasters, and all evolving broadcasters for that matter. Belonging to a college media outlet is undoubtedly something many students savor, with many largely basing their choice of college on the quality of the media outlets if they are so fortunate. However, not all ambitious young broadcasters are equally privy to the same resources.

Not all ambitious young broadcasters are able to provide sufficient previous experience when trying to secure an internship or a job.

Not all ambitious young broadcasters are privy to changing industry trends, nor do they have the resources to render them an understanding as to how to achieve their goals.

Not all ambitious young broadcasters have a place to be mentored, and mentors willing to leverage valuable industry connections that could lead them to an internship or a job.

Experience needed: how to get a job with no previous experience -

For Ayokunle Spencer and his team at Sports Radio America, lessening the discrepancies between those with the ability to easily make connections and expend resources, and those looking to establish or collect them, has always been at the forefront of their mission — and they intend to keep shrinking the gap.

“I am surprised there aren’t more places like this where people can develop their skills before they reach the big-time,” expressed Spencer. “If we want to replace talent with talent, we have to develop talent at the lowest levels much more than asking for requirements at the highest levels. Every industry needs their farm-system.”

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BSM Writers

Covid Is A Convenient Excuse For Lowering Our Standards

“I am sick of hearing lag and noticeably different levels of soundproofing between two hosts on the same show.”

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I was probably four hours deep into my all-day football binge on Saturday when I started to think about the overall quality of what I was seeing. This isn’t a column about whether college football is secretly better than the NFL. This is about our industry.

While you may not notice a difference in the presentation on CBS’s top line SEC broadcast or on FOX’s Big Noon Saturday game, it is clear how few resources are being allocated to some of the games further down the networks’ priority list. ESPN doesn’t even send live broadcasters to its Thursday night college football game for instance.

Ohio State football broadcasts go remote amid COVID-19 restrictions
Courtesy: WBNS Radio

Covid-19 was the beginning of this. It forced every business in the broadcast industry to re-evaluate budgets and figure out how to do games when travel and the traditional set up of broadcast booths simply were not on the table.

This isn’t a problem limited to game coverage either. Plenty of hosts still are not back in their radio studio. Plenty of guests on ESPN’s and FS1’s mid day debate shows are still appearing via Skype and Zoom connections. It is as if we have started counting on our audience not expecting quality any more.

I want to be perfectly clear. I get that this pandemic isn’t over. I get that in many cases, networks and stations are trying to avoid overcrowding studios and in some cases, make accommodations for top-level talent that refuse to get vaccinated. “It’s survival mode,” is the answer from corporate.

Do we still need to be in survival mode though? We are 18 months into this pandemic. The majority of Americans are vaccinated. The ones who aren’t are actively making a choice not to do what they need to in order to put on the best possible show they can.

I am sick of hearing lag and noticeably different levels of soundproofing between two hosts on the same show. I am sick of seeing hosts on crystal clear HD cameras in a high tech studio talk to someone on a dirty webcam that can’t be bothered to even put in headphones so they don’t sound like they are shouting down a hallway.

A good example is the late Highly Questionable. I really liked that show when it was done in studio. I liked a lot of the ESPN talent that popped up on the show even after Dan Le Batard left. I couldn’t watch any more of the show than the two minute clips that would show up on Twitter. I didn’t want to see Bomani Jones behind a giant podcast mic. The low res camera that turned Mina Kimes’s house plant into a green blob gave me a headache. The complete disregard for quality made a decent show hard to watch.

Highly Questionable 4/12/21 - Changing History? - YouTube
Courtesy: ESPN

There was a time when the accommodations we made for Covid-19 were totally necessary. Bosses and broadcasters did whatever they had to to get a show or a game on the air. At this point, I am starting to wonder how much of the concessions are necessary and how much are the result of executives that “good enough” is the new standard.

It is totally reasonable to argue that in an age where microphones and editing software are cheap, slick production doesn’t carry the weight it once did. That is true for the podcasters and TikTokers that are creating content in spare bedrooms and home offices. If you’re ESPN or FOX or SirusXM, that slick production is what sells the idea that your content is better than what people can make at home on their own.

It’s soundproof studios, 4K cameras and futuristic graphics packages that make the standard setters in the industry special. Maybe your average Joe Six-Pack can’t put it into words. He just knows that a lot of home-produced content sounds and looks like play time compared to what he sees or hears on a network.

Sure, the anchors are the signature of SportsCenter’s heyday, but it was the stage managers, producers, and other behind-the-scenes staff doing their jobs that really made the show thrive. Those people cost money. The details they took care of may be something 90% of viewers will never notice. They will just know that they are watching a really good show. Those difference makers cannot do their jobs to the best of their abilities if everyone is being piped in from a different FaceTime feed.

In the early days of the Covid-19 pandemic we did whatever we had to. As broadcasters, we made compromises. As an audience, we accepted compromises. We were desperate for familiar entertainment and if Zoom is what it took to get it, that was just fine. There was no cure, no vaccine, things were scary and we were all anxious not knowing how long it would all last.

Anxiety and Depression From COVID-19 – San Diego – Sharp Health News
Courtesy: Nuthawut Somsuk

More than 18 months later, things may not be back to normal, but we are considerably less desperate. There are signs of normalcy in the world. Make the commitment to bring back the standard that won you so many fans in the first place.

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