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Meet The Market Managers: Steven Griffin, Seven Bridges Jacksonville

Jason Barrett

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I’ve been fortunate over the past six years to work with a lot of sports radio stations across the country. I haven’t publicized most of those partnerships on BSM or my social media pages because I don’t seek validation for my work. Those who work with me know what I add to their organization, and as long as they’re pleased with my contributions, that’s all that matters. Any additional publicity they’ve received on this site has been earned by performance, not because they agreed to work with yours truly.

But today I am going to recognize a client because Steven Griffin and his team at 1010XL, 92.5 FM do radio the right way. Chances are you know little about Steven, even if you’re aware of his radio station. That’s by design. He’d rather his team earn the credit for their efforts, and focus his energies on serving the audience and his advertisers, instead of seeking the spotlight for his own contributions. Fortunately I was able to twist his arm and convince him to be a part of this series.

The first time I arrived in Jacksonville to work with Steven’s team, I walked in the front door to find a custom graphic on their front lobby television screen with my name on it welcoming me to town. As small as that gesture may have been to whoever created it, it made an immediate positive impression. It told me ‘we’re glad you’re here, thanks for making the time to come work with us.’ Those little touches can make a big impact when you do business with people. Having spent more time working with Steven’s crew since, I’ve learned that it wasn’t just a small trick used to impress people who walk thru the door. This is how they operate every day. It’s why I enjoy working with them.

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What’s truly astounding is how 1010XL has managed to keep a successful air staff together for 15 years and continue thriving. Sports as a format features many talented, driven personalities seeking big stages and larger paychecks. Being able to retain top personalities in market 46 long-term can be difficult unless people love where they live, where they work, and who they’re working for. That becomes even more important when you consider that many of the talent at 1010XL have shared responsibilities in sales as well as programming. Yet as the station prepares to celebrate fifteen years of excellence, many of the faces and voices familiar to Jacksonville sports radio listeners are as excited and thankful today as they were when the station arrived.

Some corporate groups may have advantages such as more signals, more resources, more audio platforms, and larger facilities, but 1010XL is more than comfortable with the position they’ve earned – being Jacksonville’s best live and local sports radio station. Steven and his team believe in the power of radio, they’ve used their airwaves to help clients grow their businesses, and while others may run from the R word in search of other emerging opportunities, the Seven Bridges Radio group sees plenty of value in being identified as Jacksonville’s destination for sports talk radio.

As a standalone operator, I thought it’d be interesting to share some of Steven’s experiences, and pick his brain on the challenges that come with being locally owned and operated. Having built a business myself, I have a ton of respect and admiration for anyone who can create a vision, put it into action, and turn it into a success for a lengthy period of time. Consistent excellence depends on many factors such as producing results, treating people right, knowing when to take a risk or pass on an opportunity, building and maintaining healthy relationships, creating a culture that others want to be part of, and giving listeners and advertisers reasons to continue supporting you. That may sound simple and easy to execute, and for 1010XL it is because it’s part of their DNA. But rather than hear that from me, learn about it yourself from the Market Manager of Jacksonville sports radio station 1010XL, 92.5 FM, Steven Griffin. Enjoy!

JB: I know your first GM jobs were in Scranton and Jacksonville, but I want to start this conversation by going back in time to your initial entry into the radio business. Where did it begin and what were you doing?

SG: Out of college, I was a journalism major. I had thought about going to law school but after looking at the big LSAT catalog and thought ‘maybe not’. So there was a posting on the board about a new radio station being started in Morgantown, West Virginia where I was at. They were looking for people who could wear many hats, sell, be on the air, write copy, etc.. So I met with them and took that gig right out of school.

From there, I was in copywriting for a while in Charleston where I got more into the sales side. I saw there was more money and prestige in that side of the business. After that I left radio for about six or seven years because I got married and wanted to stay in Morgantown. Eventually though I got a call from the West Virginia radio corporation. The timing was right so I went back into radio and was fortunate enough to be with a good company as the sales manager of a country station. I was there for a while and then went to Greenville-Spartanburg for a while. After that I had a cup of coffee in Raleigh before going to Memphis as a Sales Manager for Entercom. Then came the call from a head hunter about the GM job in Scranton.

JB: When that call came and you were asked to lead an entire operation, how did you know you were ready to oversee everything not just the sales department?

SG: In West Virginia, Greenville, and Memphis I was one of those people who people would come to for help. When the folks in Scranton called I thought it was a good next step for me and I thought ‘I’ll see if I can do it.’ It was a big cluster, eleven stations, and they were spread out all over god’s creation. I saw it as a good opportunity to see what could happen if I gave it a shot. We were facing some healthy Entercom stations in the market, they had won for something like twenty years in a row. Fortunately for us, a year and a half in our AC station beat them and we had four or five of our stations in the Top 5. I made my share of mistakes but also learned a lot and next got a call from another head hunter about coming to Jacksonville to work for Salem. My family and I wanted to move back south. We loved the weather. So I took the job here. Spent some time with Salem. Things didn’t last with them, but it got me to the right place because now I’m here and have been for fifteen years and love what I’m doing.

JB: So being in the market for a bit gave you a chance to see how the market was being served from a sports radio standpoint. Given that you jumped on board to help build 1010XL, I assume you felt there was opportunity to grab a leadership position in the sports radio space.

SG: I did. I knew it was underserved locally. There was way too much syndication. Jacksonville is a great market for sports. There are super passionate fans here. They love the Jaguars, the Gators, the SEC schools, Florida State and there’s even interest in Triple A baseball and some of the other minor league sports. That’s not including High School sports which is a big deal here. So a signal became available, we looked at the opportunity, rounded up some local investors and one out of Chicago and decided to give this a shot.

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JB: Do you remember what your original lineup was?

SG: That’s 15 years ago so I may be off on something but I’ll give it a shot. Dan Hicken and Jeff Prosser were still in morning drive. Rick Ballou and Tom McManus were together in the middays. I think Sean Woodland was involved in the middle of the day too. He was a TV sports guy. Frank Frangie and Mike Dempsey worked together in afternoons. And we also had an evening sports talk show, and Joe Block, who’s now a play by play guy for the Pittsburgh Pirates was part of it along with Terry Norvell.

JB: What’s impressive is that many of those names you just mentioned are still on the station and remain very strong. Knowing how this format constantly tinkers with things and loses good personalities to other situations, how have you managed to keep the band together?

SG: I think it’s a combination of not dictating, and trusting them to do what’s right on the shows, and continue looking at what’s best for sports in this market. I knew I had to get the best talent and it had to be local. To me, radio is a local companion medium. If you don’t have that person at the mall, restaurant or church who’s saying ‘hey I love listening to you, I like your radio station’, you’re missing the mark. That to me is what radio is and that’s who we’ve been. I wanted people here who people knew and who I thought had talent. And they do.

I also wanted to make sure we had a team that was dependable and proven. When we were fortunate to land the Jaguars seven years ago, I knew we had someone like Mike Dempsey who could host a show like Jaguars Today and do it justice. Jeff and Dan in the mornings have always done their own thing and it’s connected with our audience. We talk over the important things and they know the parameters and they all work well within them. When I’ve felt we needed a different perspective I’ve been able to call someone like you to come in and help and they still care about what they do and want to get better. Another thing that makes this a little unique too is our guys all generate revenue. They do great radio but also help create 25% of our sales. They’re accustomed to going out and selling themselves and the brand and it’s helped them make a better living financially while also helping the radio station.

JB: I’m glad you mentioned that because as you know, that’s not common everywhere. Your guys don’t seem like they’re bothered by having to do sales, they really seem to enjoy it and excel at it. How have you been able to keep them productive and interested in doing both at a high level?

SG: Honestly, I don’t have some magic answer for it. They all had it to begin with. They have a good grasp on the business. They’ll look at things and say ‘my show might be worth X in market 46 but if I can generate additional revenue on the sales end, it can bring my number higher’. They know the importance of it and what it means to the radio station’s sustainability. I’m lucky to have a bunch of guys who are self driven. We’re also far enough along now as a station with these hosts that there’s a certain level of credibility that’s been earned and that’s made it easier than it used to be.

When we started out though it wasn’t easy. The recession hit in 2008, a year or two after we started, so we took our lumps. But having gone thru that, I can tell you that when the pandemic hit last year, the station did better than most in the market and some other sports stations who we talked to during the past year. Our hosts lost almost nothing. They kept most of their business intact. Maybe a month off here or there, but by the time football season arrived it was all there. It was kind of amazing and tells me that if the station didn’t get results, clients wouldn’t stay. But they do get results, and our guys are really good at building and maintaining relationships. Sales will never be their #1 focus though – it will always be the on-air show. That’s what they love to do. But they’ll never miss an opportunity to prospect a new client or make a call to keep a client happy. That was ingrained in them so I can’t take credit for it.

JB: If you were in another market, would you try to replicate this same strategy?

SG: Absolutely. I don’t think enough talent understand their influence. These guys take it seriously and they earn talent fees for doing it. They connect with their advertisers and make sure that when they’re doing live reads for them that they give it a personal touch. A big reason why we’re a #1-#2 local biller in this market is because of our talent selling. If I were in some other town and had enough local talent, I’d absolutely do the same thing because it works.

JB: In your market, you have to compete against others for ad dollars as a standalone. Unlike some of the other corporate groups, you can’t go in with a pitch involving 5-6 stations. How are you able to create that feeling that advertisers need to be on your radio station?

SG: The first thing is that we are unique to the market because we’re live and local so much. If nothing else, we’re a local radio station and we’ve never changed that. We’ve never dropped in Dan Patrick or Colin Cowherd when they’ve been available just to save a little money. Pretty much M-F 6a-10p we are live and local. We can do a lot of things during that time whether it’s endorsing, tailoring a special piece of content, all because we have that flexibility.

The second thing is, we don’t swim in the same pools that some of the corporate folks do. Our strategy has always been to focus on local accounts for local radio. We have some agency business but it’s mostly local agency. We don’t get a lot of regional, and absolutely no national business. We don’t accept a lot of those national deals because the rates just don’t make sense for us.

When you’re dealing 1 on 1 with our company and the owner or client is meeting me, the sales manager, the hosts who are delivering his endorsements, that goes a long way. Sometimes it might be a husband and wife duo and they come in with their son or daughter to watch the show for a bit. It’s very much a relationship where both sides want to help each other. Radio is still entertaining, fun, and informative, and it has value for local businesses. We go after accounts and are very strict telling our sales team ‘don’t waste your time here or there, this is who we are so let’s do what we’re good at.’ Because we get results, they stick with us. When we go visit somebody we’re not meeting with the manager of a chain. We’re visiting the owner himself. That helps.

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JB: You mentioned the word unique and that’s probably the best way I’ll describe this next item because what you’ve done in Jacksonville to elevate the perception of women as on-air talent is unique. Jessica Blaylock, Amanda Bourges, Mackenzie Thirkill, Lauren Brooks and others, have all earned opportunities on the radio station, but what especially stands out is how you’ve put them together for a Tuesday night show titled ‘Helmets & Heels’. Given that this is such a heavily dominated male format, why was it important to you to put women together on the air and give them a chance to host shows, and what have you learned from doing it that might be helpful to others in the format who are reading this and might consider doing something similar in their own markets?

SG: I never looked at gender. It’s about the voice and what it has to say. I would listen back in the day to Jessica, Donna, Lauren and others and their perspectives stood out and added something to the conversation that we didn’t have available on the radio station. It wasn’t rocket science. We had a lot of time available as a local station so we took these different voices and put them together. I’ve been fortunate to see many of them move on to bigger and better things and now when they come back and think about us it’s usually positive.

What I have learned is that it’s a never ending process. You have to continually look. When I started the show I thought it had potential one day to be a daily show. I’ve got a good team on the air now and even then we’re talking to someone else about doing some shows with them. That’s just what you do to keep something working. Our best shows tend to be when we have 4 of them together, but it also depends on the mix. The bottom line, you have to be open to different ways of presenting content to your audience.

JB: You recently did a business deal with the University of Florida to bring Gators Athletics on to 1010XL-92.5 FM. How important was that move for your brand?

SG: We’re very excited about it. It only took us 14 years to get it (laughs). After the Jaguars, which is and will always be our #1 priority, on our station they’re undefeated, the next biggest sports entity in town is the Florida Gators. 15-18 years ago when I got here, the Gators were extremely popular. That was when Steve Spurrier just left. I think there are somewhere between thirty and forty thousand Gators football season ticket holders in Jacksonville or the First Coast area, and I know Tampa and Orlando are bigger but Jacksonville has a lot invested in the Gators.

When the deal became available previously, we went after it pretty hard. I knew that we would mostly get inventory in game. There were no rights fees or anything like that. I thought it was a relationship worth pursuing and we’d have a chance to monetize it while simultaneously helping them tap into more of their fan base here. We didn’t get the deal. They chose to stay with iHeart because they had been with them for twenty years or so and had great relationships there. We were disappointed, but I understood the situation.

But then their station in Jacksonville flipped to Gospel, and we started getting calls because I think they missed airing a couple of games. I told them ‘if you need help, just let me know, no obligation.’ I made sure they knew we wanted them. Then one day out of nowhere, I was meeting with Dan Hicken from the morning show, and he asked ‘have you heard anything about the Gators?’ All of a sudden the phone rang and it was Learfield IMG telling me they wanted to go with us. We were obviously excited. So they sent over the deal and we’re now working with them for the next 4 years. All we did on our end was make sure we were prepared in case the opportunity came up.

JB: You brought up before how important the Jaguars are to your station. They’re the lone professional franchise in the market so they have massive appeal to your listeners and advertisers, not to mention a strong influence. How do you navigate the relationship when the on the field results aren’t good? Everyone in your building would prefer they win so it keeps people excited, tuning in, and clients wanting to spend more money to be associated with them, but if they’re not delivering wins, critical opinions have to be shared by your talent because the audience expects honesty from them. How do you essentially serve the audience without ticking off a value business partner?

SG: When Jaguars president Mark Lamping got here, one of the first things he said was ‘we don’t want you guys to change a thing….if we’re not good on the field, you can say that. Be who you are.’ He understood. I have never told anyone to tone it down or don’t say that or laid out guidelines for what can and can’t be said about the team. I think everyone on our staff understands the value of the partnership, but we also respect and value our listeners, and are truthful with them.

I will say this, everybody likes to preach hope even sometimes when it’s not there. I think on your website Mike Dempsey said ‘it’s almost better when they’re not doing well because everyone wants a shoulder to cry on’. I don’t agree with that 100%. When you’re a few games below .500 and there’s no hope for landing a playoff spot, that to me is the worst spot to be in but I can tell you that in 2017 when the Jags advanced to the AFC title game this place was on fire. There are passionate fans here. They want to support the Jags. With Urban here now and Trevor expected tomorrow night, there’s plenty of reason to be optimistic. We’re glad to be partners with the Jaguars, but if the results aren’t there on the field, we have the flexibility to address what’s going on.

JB:  I want to ask you about working without numbers. Your brand has been very successful without subscribing to Nielsen, generating consistent revenues year after year. You’ve demonstrated you don’t need the data to operate a productive and profitable business. But how do you evaluate the progress of your brand without that information?

SG: Two words – Jason Barrett.

JB: Stop.

SG: No seriously. I know I don’t know everything and everyone in here doesn’t know everything. I try to read and learn things all the time but having people around who can bring things to the table to help us improve is important. I try to get consensus when we’re looking at things. Some managers will say that’s not a good move but for us in our family atmosphere, it is. I never make a big decision without asking for input. It doesn’t mean I still won’t go with what my gut tells me but I’ll always listen to what sales, the air staff and engineering have to say. I guess if there’s a downfall to not having the ratings it’s not being able to go in and see how each show looks with Men 25-54 and other demographics but we hold our own.

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JB: Having a talented, professional lineup though that’s been part of the community for 15 years and possesses good content judgment and sales relationships probably makes that something easier for you to live without.

SG: It does. I read Jeff Tyler’s comments last week where he talked about KFAN and how they brought in the talent, gave it time to grow, and now it’s become its own little entity. We may not be KFAN but maybe in Jacksonville we’re similar to that to our audience and advertisers. He made the point about people listening and not being able to get it at first and I can relate to that. We have some of that here. We’ve been blessed that our investor base has been patient with us and allowed us to go thru some ups and downs and a few mistakes I made along the way but we never knee jerked anything and we’ve always stayed committed to being live and local. Fortunately we’ve had people want to stay here, work here, and succeed here.

JB: I’ll wrap up with you on this. You’ve gotten more involved with original podcast content, video, the focus on social has grown, and you’ve also added Action Updates from VSiN. The sports media landscape is rapidly changing so all of these things are important. When you look at the future of sports talk, what are you keeping your eyes and ears on that you think are going to be important for the growth of your brand?

SG: Well, it depends. As a standalone, we’re never going to have the resources that an iHeart, Cox or Audacy have. I can’t go out and buy every audio platform that’s out there. One of the advantages we have is being able to turn on a dime when we need to. When sports betting becomes legal in Florida, and I think it will, we’re going to be able to take advantage of that. Video we have found to be advantageous, at least so far in the first quarter, and it’s helped us not only sharpen our tools as a sales organization, but it’s allowed us to sponsor some new things using the talent we have that have TV skills. We haven’t even touched the high school or local realm of some of the things we’re going to do.

And then as far as podcasting is concerned, we’ve taken valuable advice from someone who may or may not be part of this conversation and have focused our efforts on doing fewer things really well and sponsoring them instead of trying to do twenty or thirty or forty and have most of them miss the mark. Some of these things may move a little slowly and we’ll gravitate and work quicker towards the ones that we can monetize and deliver the most value for our fans. I can tell you, we’ve done a good job creating quality programming and selling our inventory but there’s always room for improvement. We’re always looking to get better. We can be a little more patient and selective because we’re not dictated to by some corporate place that’s thousands of miles from us and doesn’t know us very well. We have investors who know this market, they support our vision, and I want to please the market that’s here because they’re a big reason why we’ve made it this far.

BSM Writers

Beyond The Mask: Henrik Lundqvist Embraced 2nd Career in Sports Media

“It’s not a coincidence you see a lot of goalies working [on] panels and analyzing the game because that’s a huge part of playing in goal.”

Derek Futterman

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Plucking the strings of an acoustic guitar, Henrik Lundqvist found himself beneath the bright lights once again, poised to put on a worthy performance. Just as he aimed to stop pucks from going in the net as the star goaltender of the New York Rangers for 15 seasons, Lundqvist sought to captivate viewers as half of a musical duo featuring former NHL forward Paul Bissonnette.

Their performance of “Good Riddance” by Green Day was in tribute to Rick Tocchet, a former NHL on TNT studio analyst who recently departed the network to serve as head coach of the Vancouver Canucks.

Lundqvist serves as a studio analyst for TNT’s coverage of the NHL, breaking down players and teams throughout the broadcast and bringing his own unique style to the set. His pursuit of a post-playing career in sports media was no guarantee from the moment he retired in August 2021; in fact, he never intended to stop playing the game and competing for a Stanley Cup championship at that time.

During the 2019-20 season, Lundqvist had lost playing time to young goaltenders Igor Shesterkin and Alexandar Georgiev, and by the year’s end, his deal was bought out by the team. In an effort to continue playing, Lundqvist signed a contract with the Washington Capitals – marking the first time in his NHL career that he would not step between the pipes for the Rangers.

Lundqvist never played a game for the team though, as it was discovered in a medical exam that he would need open-heart surgery to replace his aortic valve while also having an aortic root and ascending aortic replacement. Less than two months after the successful five-hour operation, he was back on the ice rehabbing and attempting to make a full recovery – but a few months in, he began to feel unexpected chest pain. Following a medical checkup, Lundqvist was told he had inflammation around his heart. It was a significant setback that required him to step off the ice, take off his goaltender equipment and rest for several months.

After discussions with his family and friends, Lundqvist determined that the risk of taking the ice outweighed the rewards and officially stepped away from the game. Rather than conjuring hypothetical scenarios wherein he did not experience the misfortune and played for the Capitals, Lundqvist looked to the future amid the ongoing global pandemic and thought about how he could best enjoy his retirement.

“I was just mentally in a very good place,” Lundqvist said. “I didn’t have a choice; I guess that makes it easier sometimes when the decision is made because you can’t go back-and-forth – ‘Should I?’ ‘Should I not?’ Yeah, I wanted to play but it was just not meant to be for me.”

Before any definitive resolution on his future endeavors was made though, the Rangers announced that the team would retire Lundqvist’s No. 30 in a pregame ceremony during the 2021-22 season, making him just the 11th player bestowed that honor in franchise history. As a five-time NHL All-Star selection, 2011 Vezina Trophy winner, and holder of numerous franchise records, Lundqvist had the accolades to merit this profound distinction.

Moreover, he was an important component in growing the game of hockey and contributing to the greater community, serving as the official spokesperson for the Garden of Dreams Foundation and founder of the Henrik Lundqvist Foundation. He also was a two-time recipient of the organization’s prestigious Steven McDonald Extra Effort Award, honoring the player “who goes above and beyond the call of duty.”

Throughout the night, attendees regaled Lundqvist with chants of “Hen-rik!” and were treated to flashbacks of some of his memorable career moments. The night was of monumental importance for Lundqvist, during which he expressed his gratitude to the Rangers’ organization, former teammates and fans. Then, Lundqvist — referred to as “The King” — promptly took his place among team legends beneath the concave ceiling of “The World’s Most Famous Arena.”

“When I look back at my career, I know, to me, it was all about preparation; how I practiced and how I prepared for each game at practice,” Lundqvist said. “There’s no regrets, and I hope people, when they think about how I played, [know] that it was 100% heart and commitment to the game.”

Before this ceremony though, Lundqvist and Rangers owner James Dolan had held several meetings with one another. The purpose of these conversations was to determine the best way for Lundqvist to remain involved with the team, its fans, and the community. In the end, he was named as a lead studio analyst on MSG Networks’ broadcasts of New York Rangers hockey before the start of the 2021-22 season: the start of his foray in sports media.

This past summer, Lundqvist negotiated a new deal with Madison Square Garden Sports and Madison Square Garden Entertainment in which he maintained his in-studio responsibilities while increasing involvement in other areas of its sports and entertainment ventures. In this new role, Lundqvist supports the business operations for both companies, assisting in digital content development, alumni relations, and partner and sponsor activities.

When Lundqvist is not in the studio or the office, he can often be found at Madison Square Garden taking in New York Rangers hockey, New York Knicks basketball, or one of the arena’s renowned musical performances. Usually, when he is in attendance, he is shown on the arena’s center-hung video board as an “NYC Celebrity” and receives a thunderous ovation from the crowd.

“The network is just part of it, but it feels great to come there,” Lundqvist said of Madison Square Garden. “Every time I go there – to see the people that I’ve known for so long – but also I love that place; I love The Garden. I think the energy [and] the variety of things that happen there is something I really appreciate. It feels really good to be a part of that.”

Sitting alongside former teammate and studio analyst Steve Valiqutte and sportscaster John Giannone, Lundqvist appears in the MSG Networks studios, located across the street from the arena, for select New York Rangers games. From the onset, he brought his allure and expertise to the set and appealed to viewers – so much so that national networks quickly began to take notice.

“I enjoy watching hockey [and] talking hockey, but the main thing to me is the team; the people that you work with,” Lundqvist said. “The guys on the panel [and the] crew behind. I really enjoy that part of it and having a lot of fun off-camera.”

One month later, Lundqvist was on his first national broadcast for the NHL on TNT where he and Bissonnette famously performed a cover of “Nothing Else Matters” by Metallica that went viral on social media. It had been known that Lundqvist was a musician, famously performing on Late Night with Jimmy Fallon in his Rangers uniform to celebrate the end of the 2012-13 NHL lockout.

In fact, during his retirement ceremony, the Rangers gifted him with a custom-made guitar painted by David Gunnarsson, the same artist who used to paint Lundqvist’s goalie masks.

Aside from occasional music performances, Lundqvist brings an esoteric base of knowledge to the NHL on TNT panel as its only goaltender. Whether it be through player breakdowns, interviews, or dialogue with other analysts, Lundqvist has a perspective to which few professional hockey players can relate. There are various goaltenders among local studio panels surrounding live hockey game broadcasts, and Lundqvist is in a unique situation with MSG Networks in that he and Valiquette are both former goaltenders. Yet on Turner Sports’ national coverage, he is the only voice speaking to this different part of the game.

“It’s not a coincidence you see a lot of goalies working [on] panels and analyzing the game because that’s a huge part of playing in goal,” Lundqvist explained. “Yes, you need to stop the puck, but a huge part of being a goalie is analyzing what’s going on. We can never really dictate the play so you need to analyze what’s happening right in front of you.”

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In broadcasting at both the local and national level, Lundqvist is cognizant of the differences in each network’s studio programs. Lundqvist says appearing on the MSG Networks studio panel is more about being direct with the viewer, whereas the NHL on TNT views its panel as being conversational in nature. With Turner Sports, Lundqvist also asks his colleagues about the different teams around the league since he is most familiar with the Rangers both as a former player and studio analyst.

“I’m closer to the Rangers; I see more of what’s going on,” Lundqvist stated. “When you work [national] games, maybe you focus in on teams on the West Coast or [part] of the league you don’t see as often. You try to talk to the other guys on the panel and the crew and figure out things that are interesting about those teams.”

Hockey is a team sport, and Lundqvist felt grateful to play with his teammates and face his competitors over the years. Now as an analyst though, it is his job to analyze their games and critique them when necessary; however, he does not try to be excessively critical.

Lundqvist knows the trials and tribulations associated with the sport and can relate to scenarios many players face on a nightly basis. Therefore, he thinks about his own experience before giving an opinion, especially a critique, instantiating it with comprehensible, recondite knowledge and/or by recounting a similar situation.

“I’d much rather give them positive feedback obviously because I know it is a tough game,” Lundqvist said, “and sometimes it might look like an easy mistake, but if you can give the viewer a better explanation of why he did that, they might have a different view of that mistake.”

Now metaphorically being beyond the goalie mask, Lundqvist’s vision of the game has evidently shifted. He discerns just how intense the schedule is and the rapid pace of the game, axioms he was aware of while playing but inherently avoided thinking about. He has implemented his refined viewpoint of the game accordingly into his analysis, simultaneously utilizing the mindset and savvy he cultivated on the ice. It is, quite simply, a balancing act.

“I think people can be pretty quick to jump on guys and critique them,” Lundqvist said. “That’s where maybe you take an extra look and try to understand why it happened and give those reasons. I think that’s where it helps if you played the game [for] a long time and just love the game [because] you have a pretty good understanding of why guys react a certain way.”

The challenge tacitly embedded in the jobs of most studio analysts – Lundqvist’s included – is in presenting the information to the audience in a manner through which it learns without being confused. It is a delicate craft that takes time and genuine understanding to master, especially related to promulgating hockey analytics as Valiquette does on MSG Networks and within his company, Clear Sight Analytics.

“There’s a lot of educated viewers out there, but there’s also a lot of people that maybe don’t watch as much hockey,” Lundqvist said, “so you want to find that middle ground where you kind of educate both sides.”

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By broadcasting both locally and nationally in addition to working in a specially-designed business operations role, Lundqvist is staying around the rink in his retirement while facilitating the growth of hockey. Despite the profusion of young talent, dynamic action and jaw-dropping plays, viewership of the sport on ESPN and TNT’s linear channels has dropped 22% from last season, according to a report by Sports Business Journal.

For Lundqvist though, he does not feel much has changed from playing regarding his responsibility to advance the reach and appeal of the sport. He played professionally for 20 years, beginning his career in his home country of Sweden, primarily in the Swedish Elite League (SEL). In the 2004-05 season, his final campaign before arriving in New York City, Lundqvist had won the award for most valuable player. Furthermore, he was recognized as the best goalie and best player, leading Frölunda HC to its second Elitserien championship in three seasons.

His NHL debut came five years after he was selected in the seventh round of the 2000 NHL Entry Draft by the New York Rangers but unlike many rookies over the years, he came polished and prepared to embrace the lights of Broadway. Following an injury to starting goaltender Kevin Weekes, Lundqvist was inserted into the starting lineup and, from that moment on, virtually never came out.

By the end of his first year, he had been named to the NHL All-Rookie Team and was a Vezina Trophy finalist for best goaltender. Additionally, he remains the only goaltender to begin his NHL career with seven consecutive 30-plus win seasons.

“I think the league is doing a great job of growing the game,” Lundqvist said. “In the end, it comes down to the product and right now, it’s a great product. I feel really good about, the best way I can, to promote the game [by] talking about it, but… it feels like I’ve been doing that for 20 years.”

One means through which Lundqvist attempts to grow the game is within the studio demos he performs with the NHL on TNT, displaying different facets of the game in a technical manner. The show also embraces the characteristics of their analysts and implements them in lighthearted segments, such as zamboni races, putting competitions, Swedish lessons and, of course, musical performances.

“I’m huge on mindset and the pressure,” Lundqvist said. “I love to talk about that type of stuff and give the viewer a better understanding of what goes through their heads. In terms of personality, I don’t know if I can say [that] I’m a serious guy because I love to have fun and laugh and do fun things.”

Lundqvist thoroughly enjoys what he is doing both locally and nationally, and he ensures he surrounds himself with people he wants to be around. There are plenty of other broadcast opportunities for former hockey players, such as moving into the booth as a color commentator or between the benches as a rinkside reporter. At this moment though, he is more focused on being immersed in his current roles, performing them to the best of his ability while ensuring he allocates time to spend with friends and family.

“I see myself more as an analyst in the studio more than traveling around and being in the rink,” he said. “I think that’s another thing with the schedule; it works really well with my schedule to have one or two commitments with the networks, but then I have other things going on in my life that I commit to.”

Plenty of comparisons can be drawn between playing professional hockey and covering the sport from the studio in terms of preparation and synergy. Yet the end result is not as clearly defined since “winning” in television is quantifiably defined as generating ratings and revenue. Undoubtedly, Lundqvist is focused on doing what he can to bolster hockey’s popularity; however, he also wants to enjoy this new phase of his career being around the game he loves.

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“In sports, you win or you lose,” Lundqvist explained. “With TV, you want to be yourself [and] you want to get your point out – but at the same time, if you do it at the same time you’re having a good time, I feel like that’s good TV.”

Once their careers conclude, many athletes think about pursuing a post-playing career and oftentimes end up taking on a role in sports broadcasting. On MSG Networks alone, there are plenty of former players who take part in studio coverage on live game broadcasts, such as Martin Biron of the Buffalo Sabres, Bryce Salvador of the New Jersey Devils, and Matt Martin of the New York Islanders. At the national level, Turner Sports employs Paul Bissonnette, Anson Carter, and Wayne Gretzky for its studio broadcasts, while ESPN’s top studio crew includes Mark Messier and Chris Chelios.

All of these former professional hockey players had an obligation to regularly speak with media members, answering questions about games and the season at large. Lundqvist maintained a professional relationship with journalists and beat reporters, and he most enjoyed taking questions when the team was doing well. Regardless of what the end result of a game was though, he had a responsibility to divulge his thoughts and, in turn, be subject to criticism and/or negative feedback.

His stellar career and persona all came from emanating a passion for the game – and it continues to manifest itself beyond the television screen. Listening to those passionate about the game discuss it usually engenders euphony and lucidity to viewers, analogous to the sound of the puck hitting the pads or entering the glove. It is a timbre Lundqvist created 27,076 times throughout his NHL career (regular season and playoffs) in preventing goals, and one he now aims to explain en masse.

“The reason why I kept going to the rink and put all the hours in was because I really enjoyed it,” Lundqvist said. “If you decide to go into media or whatever it might be, I think the bottom line is [that] you have to enjoy it and make sure you have good people around you.”

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Should the NBA Nationalize Local TV Rights Like MLS?

The NBA’s upcoming rights negotiations will be this transformational idea’s first testing grounds.

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Diamond Sports has been anything but a diamond in the sports world. As subscribers leave cable and satellite for streaming services, companies are dropping RSNs nationwide because they are too expensive to carry. This has caused an impending bankruptcy for the company, which owns the local rights to dozens of sports teams nationwide. It is also putting the NBA, NHL, and MLB at major financial risk. 

In the short term, it is known that teams will still broadcast on their RSNs even if they aren’t getting the paychecks they were promised in previous rights deals. This will affect teams’ ability to pay players and could even create an unfair advantage among the haves of the sports world like the Yankees and Lakers and the have-nots. The NFL doesn’t face the same problems that the other leagues are facing because its rights have been nationalized.

With the NFL’s continued television dominance, college conferences also bundling up games together for more money, and the MLS guaranteeing themselves television revenue after packaging local and national rights together, could we see the other leagues follow suit? It is an option that is much easier said than done but it seems like we are moving closer to it becoming reality. 

The NBA’s upcoming rights negotiations will be this transformational idea’s first testing grounds.

The biggest problem the NBA and other leagues would face are that the local rights to all of its teams don’t expire at the same time. If the league were to sign a deal that included giving all local rights to a streamer, the amount which the league was getting paid would be very unique year after year. It would be crazy for a streamer to pay a huge chunk of money to the NBA all at once if the number of teams they have local rights to changes every year.

It would also be insane to pay an astronomical amount if the streamer is only getting the local rights to small-market teams like the Cavs and the Pistons. A major market team like the Lakers doesn’t renew their local rights until 2032. We’re still in 2023. How does that affect the league’s operating costs? 

The NBA would also have to figure out whether teams whose rights don’t expire yet deserve to be included in the pot of money garnered from selling local rights to a streamer. Whether they are or they aren’t, does it put each team at different competitive advantages and/or disadvantages when trying to acquire free agents or front-office personnel?

One of the most interesting puzzles to figure out is what influence a league owner like Washington’s Ted Leonsis has in this potential measure when all is said and done. Leonsis just acquired complete control of the regional sports network — currently named NBC Sports Washington — that broadcasts Wizards and Capitals games for millions of dollars, although the exact amount remains undisclosed.

What does Leonsis do with his network if his team’s games can no longer air there? Can his team opt out of participating in a potential league offering? Or if the games continue to air on his network but are simulcasted locally on the streamer that wins local rights on a national scale, does the streamer have the ability to pay less money for rights?

If so, does that make the deal as lucrative for the NBA? And what does that mean for retransmission fees that cable companies like Comcast pay to Leonsis and other RSNs they’re still carrying?

The league will face a similar problem with the Lakers, Bulls, Knicks and other franchises that either wholly own or partially own a part of the RSNs where they broadcast their games. 

I don’t have the answers to any of these questions which is why they are written here in this column. Unfortunately for the leagues, they don’t have the answers either. But if the NBA figures out a way to nationalize their product even more and make streaming games more appealing by ending local blackouts, it’ll benefit the game more than it hurts the game. 

NBA, NHL, and MLB games are still some of the highest-rated programs locally in many markets when you look at how they rate vs. other cable and broadcast offerings. But at this point, the ability to charge everyone for a program that only ten percent of subscribers are watching is a losing business proponent.

The leagues should start from scratch and sell a mass package of games for maximum profit. It gives fans a more centralized location to watch their favorite teams and puts the leagues on a much more steady path than where they could be headed sooner rather than later.

Diamond in the rough to sparkling jewel of light? Only time will tell.

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Do You Have Affirmations Of Gratitude?

“We are told to be grateful for what we have and remember it could be worse. That feels like a really low bar, right?”

Jeff Caves

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Having gratitude for your life is all the rage. If you, like me, have trouble starting your day with positive affirmations and maintaining a positive outlook about your job, read on! 

We are told to be grateful for what we have and remember it could be worse. That feels like a really low bar, right? Here is another version. Try a few affirmations of gratitude instead.

“I HAVE A JOB.”

With interest rates rising, inflation increasing, and spending down; corporations are laying people off. PayPal laid off 7% of its entire workforce. Amazon let 18,000 go. Alphabet (Google) said goodbye to 12,000 jobs. Radio sales managers need to hire people like you – experienced sellers with a track record of bringing home the bacon. 

I AM A PROBLEM SOLVER.”

You solve a problem for your company when it comes to revenue. You know people, and you sell advertising better than anything they can come up with…so far. 

Yes, they are trying to replace you, but Zoom Info reports iHeart’s self-serve spot buying service,  AdBuilder, is doing under 5 million in business. You have time to solidify your value. Be happy you are the rainmaker. 

I WORK IN THE PEOPLE BUSINESS.”

Sports talk radio is the ultimate companion to millions of listeners. They aren’t robots, and your stations improve their lives by talking about what they care about 24/7. Celebrate selling access to callers, Twitter followers and FANS who go to games. You also get to work with local celebrities that everybody knows but you know best. We all need a connection to other people and want to be seen and heard. 

“I GET TO CHANGE HOW I FEEL ABOUT MYSELF.”

In this job, you determine your value, feelings about your work, and who you work with. You get to set a strategy and talk to the businesspeople you want to help and do business with. It’s like running your own business with a tremendous support staff. Try to do it independently, and you will appreciate accounting, traffic, production, and sales assistance. Those wins produce deposits in your bank account.  

I HAVE COMPETITION!”

That format competitor across the street does things differently and sometimes better than you or tries to imitate you and looks terrible. They motivate you to beat them to a new account or put a moat around your best clients so they can’t be touched. They keep you sharp and willing to try new things. Good competition schemes to take money from your station, and your management needs you to protect them. And they also provide a place for you to work one day. The FTC wants to eliminate non-competes so you can walk across the street this year.  

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