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Meet The Market Managers: Ivy Savoy-Smith, Audacy Washington DC

“We’re just efficient and we can show you that. We can show you by the qualitative of our listeners. We can show you the research and I can show you who my listeners are, where they live, how much money they make, how smart they are, and what types of jobs they have.”

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Ivy Savoy-Smith has been leading Audacy’s Washington, DC cluster since December 2019. That doesn’t mean she is new to the seven-station cluster by any means. The Maryland native has spent virtually her whole life in the DMV (DC, Maryland, and Virginia) and the majority of her entire career inside the same building. 

Being a local is important in the nation’s capitol. It means something different to the people that grew up there than it does to those who relocate there to work in government, defense or the lobbyist industry. If you’re a transplant, DC is built on politics. If you grew up inside the Beltway though, you know shutting out politics is important to maintaining your sanity. 

A big part of the success of 106.7 The Fan has been due to the station’s ability to do just that – shut out politics. Ivy told me that it’s a big part of what’s helped the station remain strong when competing for advertising dollars against powerhouse news/talkers like WTOP and WMAL. As strong as The Fan has been, it’s no longer the lone brand inside Audacy DC headquarters. 2020 ended with Audacy adding another weapon to its sports radio arsenal when the company struck a deal with Radio One to acquire Team 980. With two familiar local brands operating under one roof in a city that loves sports and isn’t afraid to spend to be associated with it, Ivy and her team like their chances, even if politics occasionally cause a little chaos.   

Demetri Ravanos: You were born and raised in the DMV-area, right outside of DC. I think for those of us from the outside, it’s hard to understand what that is like, because politics is what keeps the town ticking to a certain extent. And because of that, it becomes part of people’s everyday life and everyday conversation because everybody knows somebody that works in that field. With that being the case, how important is it that your sports stations be a pure escape from those conversations? I would imagine that is a real selling point, not only for listeners, but also talking to advertisers too.  

Ivy Savoy-Smith: Absolutely it is. Our sports stations are just that. They are an escape from everything. We’re here to engage our listeners with great conversation about what’s going on, to have unbiased content that we’re talking about in the sports world, and to give them an opportunity to then engage with our talent over their thoughts and opinions. Obviously, we dive in sometimes when sports transcends, into other things. You have some athletes that maybe doing something in the music world or in the political world, so we will touch on it a bit, but at the end of the day, we are an escape for people. We want you to come to 106.7 The Fan or The Team 980 to listen and hear great content about your favorite and even your not-so-favorite teams here in the in the DMV.  

DR: With it being such a transient area, I would imagine that there are plenty of the hometown teams that some of your listeners hate as well.  

ISS: Exactly! I mean that is the awesome thing about sports. We have fans all over for the Junkies. I can’t tell you how many listeners that we have for the Sports Junkies who may have left the DMV and don’t live here anymore, but they have that option of listening to the station and still feeling like they’re right here. It’s just a great opportunity. People can still listen to their favorite sports teams wherever they live with streaming and with so many options that we have that are available now for people that weren’t available years ago.  

DR: Whether it’s you or people at various levels on your sales staff, when you’re talking to potential clients, WTOP is the highest billing station in America. It’s right there in your backyard. WMAL is also a legendary news/talk station that is very strong. How do you approach local businesses spending money on those stations and hammer home the idea that it benefits them to buy sports on The Fan or Team 980 in addition to News Talk?  

ISS: We’re just efficient and we can show you that. We can show you by the qualitative of our listeners. We can show you the research and I can show you who my listeners are, where they live, how much money they make, how smart they are, and what types of jobs they have. Our time spent listening with our sports stations is high. So again, it’s the quality of the listener and you have them engaged. That also goes a long way with a client’s commercial messaging on our stations. We have affluent listeners. Obviously they’re male-dominant stations that we have right there at that median age of the 48 or 49 year old man, who has been working, who has a disposable income.                 

So we’re able to deliver that more well-rounded buy than, I would say our competitors can. When you think about a TOP or an MAL, and not to take anything away from those two stations. They’re two good stations for news content, but they’re older-skewing stations. Our median age of who were reaching has disposable income and are spending and are engaged, versus some of our competition. They’re on the older end.  

Let’s talk about “qualified.” When I’m talking to clients about that, it’s like, “I’m giving you qualified leads. Who’s going to come into your business? Who has more propensity to purchase than someone who isn’t? Who is set in their way and doesn’t need to purchase your product? Who is already comfortable? Who already has these things? Or do you want the person who is going to buy, is looking to buy, is thinking about buying, and has the money to purchase?” We make sure that we’re having that conversation with each and every client that we’re talking to. It’s a different conversation every time based on, obviously, the client in the category. But yes, we are a viable talk station that has listeners who engage, who listen longer, who have the income to come into your locations, and who are in our key demographics. We’re right here to compete with those other stations, and we do a pretty good job of it – and more efficiently I’ll say.  

DR: You used the phrase “different conversations” and that feels like a good way to dive into the city’s two biggest sports radio brands now being inside the same building. Your group added Team 980 and the reconfigured lineup at the moment very much has its own identity. It’s not treated like an afterthought. I do wonder what the long term play is for the station or if you even have thought that far ahead yet. The Fan is such a powerhouse in the sports format, at some point I wonder if it just makes more sense to quit splitting the focus and devote all the resources to the top bread winner.  

ISS: Absolutely not. We are committed to Team 980 and we feel like it is a great complement to The Fan. Yes, The Fan is our powerhouse and we take nothing away from that, but The Team is also a viable radio station that is a heritage brand  and it has a very loyal base of listeners. We’ve made some changes because we want it to evolve with the marketplace right now and with our listener’s demands. 

We want The Team to be a complement to The Fan as a sports station, not a one dimensional station. The demographics are similar, but yet they are different in some key ways. The team has a higher comp of African-Americans. The station does very well in Prince Georges County, an area that is very affluent with African-American males. The Fan does very well in Fairfax County with their key demographics. The station’s mirror each other in the right way. You’re getting all men with both stations as opposed to one brand reaching one type of man and the other station reaching another type of man. By having them both, we’re able to deliver the total demographic with 106.7 the Fan and Team 980.                

I believe they’re efficient together and it’s a well-rounded buy. All of the games we carry, they’re going to transcend. So even though one station may carry it, we’re still going to talk about it on the other station. That’s what we’re doing with The Team that hasn’t been done. We’re giving Washingtonians and the DMV options and opportunities to listen to both stations. They’re going to get something different from both stations that we believe they’re going to enjoy.  

DR: Is that something that you and Chris Kinard had to talk about with candidates, be it for the hosting roles or producing roles? Did you have to make it crystal clear that Team 980 is important to Audacy because it serves a purpose that The Fan can’t or accomplishes a certain goal that The Fan can’t in order to assuage any fears they may have because it’s an AM signal versus an FM signal and it’s not going to be treated the same way in the building? 

ISS: Chris and I’ve known each other for 20 years. He’s been with the company as long as I have. So immediately we knew that we were going to make a few tweaks with the station. Overall, 980 is a heritage radio station. It is a brand that has done very, very well in the marketplace. We just wanted to continue that and also enhance it. But immediately we made sure that it was one team, because when you’ve been on opposite sides and you’ve been competing for years, obviously it’s going to be different that day when you make the announcement that your number one competitor is now in the building. So we wanted to make sure, with both teams, to be as transparent as possible. It is one team now. You both bring valuable assets to the table. It does not have to be one or the other. If we do this right, we complement each other.              

So the same conversation that we had with them internally is the same conversation I had with the buying community externally, because it is the same conversation. They complement each other. Does it have to be one or the other? It’s worked really well. I will tell you that I am proud of them. They have worked well together and we do a lot together with them. If The Fan hears of one thing, we immediately let The Team know and vice versa. And that’s because everyone knows their strengths. And when everyone knows their strengths and their value and you’re transparent, I think it goes a long way. That’s the difference maker.  

DR: We did a story not too long ago at the site about the uniqueness of 980’s lineup with Travis Thomas and Reese Waters airing back to back. I looked this up to confirm. It is the only station in America where you have solo hosts, both African-American, neither are former athletes, airing back to back anywhere in the country. Was that a conscious choice in terms of the positioning? Like you said, 980 has historically performed better with the African-American community. Or was it just a matter of this is where these two sort of fit in the overall lineup and by happy accident, we stumbled on something unique to sports radio? 

ISS: I wish I could take credit for that, but that is not the case. I have to give all credit to Chris Kinard, because he was the one who spearheaded this lineup and was adamant about Travis. We worked with Travis before and thought that he was a great talent and when it made sense we we’re going to put him somewhere. When 980 came up, it was just the perfect time. Reese, the same thing. We’ve worked with Reese Waters for years on different things. Chris has wanted him for some time, even when Reese was at ESPN. So Chris knew a lot of their strengths and the different things that they bring to the table. And he liked that. So those were really the reasons it worked out this way. I mean, it took a little creativity to rework the slots. It just so happened with the timing that when everything came about with Team, it was like, “OK, now we know where we can put these guys and bring them into the Audacy family.” 

DR: Speaking of Chris Kinard, he has spent his entire career with the company. You mentioned the two of you have worked together for a long time. What have you seen change in him as he has ascended up the ladder from starting out as a producer to now being considered one of the format’s very best programmers anywhere in the country? 

ISS: Oh, he definitely is! As I have evolved at the station, we’ve kind of evolved together. He also handles operations for the entire cluster. Chris is a creative genius, but he will also will get in the trenches with you. His guys respect him because he will work with them and he is very transparent. He does the work and gets in front of things. 

I will say from a market manager’s standpoint, he is the best. If he comes to me with an issue, he already has an answer for it. He doesn’t walk into the office and say “we’ve got this problem. What are we going to do, Ivy?”. It’s, “hey, we have this problem, Ivy. And I think I have the answer to the problem,” and that’s something that you don’t get all the time. He’s a team player and he listens, and that’s critical. 

Chris is not afraid to listen to what other brand managers and PDs are doing across the country at their sports stations. When he sees that they’re doing something great, he’ll reach out and say, “Hey Ivy, I just saw in Philly, they’re doing this, maybe it’s something we can tweak for DC”. He’s always looking and thinking about what else can he do next.               

It goes back to Travis and the Reese. He’s always looking at that bench too and thinking, “who are tomorrow’s up and coming star talents? Who’s going to bring that fresh new energy to the team and the talent that we need?” So, for instance, when all of this happened with Team 980, some of the things that we needed to do were already in his head. To me, Chris is the best in the business.  

DR: You mentioned before that you’ve been in the building together for a long time. I would imagine that both of you sort of shared major life moments with one another. But now that you are his boss, was there any sort of difficulty in the transition of the relationship? You know, we have this deep familiarity, we’re friends and peers, but now it’s become technically a boss/employee situation. How does the relationship make it easier to navigate thru that?  

ISS:  I can’t speak for Chris, but it may be easier for me. There’s a confidence at this level of knowing that I have someone that I can trust. I know his work ethic. I know he cares about what he does. He cares about his work. More importantly, he cares about his staff and he will run through a wall for them. I love that he is that way. 

Coming into this role and knowing that I had him as my brand manager over The Fan at the time, and since then promoted him to operations manager. Then of course, we acquired The Team, and I knew it’d work because again, I trust him. I know that I don’t have to worry about anything with Chris. 

So the transition has worked fine for us. We sat down and went over how does this role look for me, what are my expectations over what he’s doing? There really wasn’t much to change, but obviously we had a conversation and our relationship changed a little bit. But that’s okay, because guess what, I told him “you’ve been doing a good job even before I sat in this seat. So nothing’s really changing for you. You’re going to continue to do what you’re doing. And if anything, I hope me being in this position just empowers you to do more because, I support you and I have your back.  

DR: Audacy has certainly done a very good job of making sure that women are in charge of buildings across the entire landscape. From the smallest markets to the biggest, the company seems to have a real focus on putting women in positions of leadership. Being a black woman in that position, unfortunately, still is kind of a rare thing though. I wonder if that makes you willing and eager to be a mentor for the next generation of black women that want to reach the same spot or if it feels more important to advocate for changing minds and addressing biases that may exist at the top.  

ISS: I think it’s both. I would love to have more black women with a seat at the table. I would love more opportunity for that. I mentor women whenever I get a chance. I’m in a couple of women in sales advisory groups and councils where I mentor women as a whole and from all backgrounds. So I’m always excited to mentor and elevate women in any capacity that they want to be in, especially in sales, because it has always been a male dominated industry, not just radio, but just sales in general as well. So that’s important.              

I also want to make sure that we are recruiting and networking at historically black colleges and universities. If we’re trying to reach women of color, we’ve got to go where they are, right? I think we have done that in the office with Audacy. We do have a fellowship program that we have partnered with Clark Atlanta University and Morehouse College in Atlanta. Part of that is so that we are having conversations and we’re inviting people who are interested in sales into our program so that we can mentor them and to help bring them into the industry because we do want that.          

It is very critical and very important because we have to have different voices and different opinions that bring about different conversations. And you have to have an open mind and hear things differently. That’s how you help to create change. 

DR: I do want to ask you about the departure of Chad Dukes. I know that had to be a tough situation to manage. You were pretty early in your tenure as market manager. It’s a tough call to make and due to the nature of the offense, you had to show some discretion. You didn’t want to damage anything regarding The Fan as a brand. I’m wondering if you can tell me a little bit about the conversations that you had with advertisers after you made that call. I’m sure that some get used to being in business with a particular host and when he’s gone and you can’t give all the answers they’re looking for, it leaves questions.  

ISS: Well, that was a very tough decision early on in my career. I mean, I’ve known Chad for years. I’ve known Chad since he started. No decision like that is easy, okay? Not with anyone and especially not one like that, but it was necessary and it’s a part of what we have to do as managers. We have no tolerance with that. Our company doesn’t. 

Having that conversation with clients actually wasn’t as difficult because most understand our policy. They have it as well in their workplace. It was just unfortunate because of the climate and because it’s happened in most companies, and it’s happened one too many times. Unfortunately, the familiarity with it was something that they had. So it wasn’t as tough a conversation as you might think with most clients. If anything, I got quite a few clients who reached out to me to say sorry, which there was no need for a client to do that. But I had quite a few clients who actually did.  

DR:  What about inside the building? Your team had to be looking for answers about their colleague, someone who was with them for a long time. How did you handle it with them? 

ISS : This is very personal for a lot of people in our building. I’m very transparent. Chad worked with us for quite a while. Over 12 years. Chad had a lot of friends in the building and still does, and rightfully so. Those are his relationships, and when you work with someone every day, you form friendships and bonds.           

It wasn’t something that I looked forward to doing, but again, it was necessary to have those conversations. Anyone who felt that they needed a separate conversation about it, my door was open so that we could talk about it. I will say that did not happen. I do think conversation is the first step to moving forward if you’re feeling any kind of way. That was what I asked of the staff. If you have any issues, please feel free to reach out to me separately and we will have a separate conversation.  

DR: I think it’s really interesting with 980 in the building now, because you have The Fan, which is a really strong brand. 980 is a heritage station that you guys have inherited and are trying to reinvent, and it is now on strong footing. If those two stations stayed what they were from now until the end of our existence, nobody would say boo about it because they are both successful. But that’s not our business. Right? So how do you figure out what the next evolution is in terms of overall health of a station? I mean business, programming, branding, everything. And for each one, how do you get there?  

ISS: With the Fan, I think we continue to do what we’re doing. We provide the best sports content, the best interviews, the best relationships that we have for our listeners, the best engagement, the best talent that continues to give it 110 percent. I think we continue to do that. We continue to have both stations cross promote each other and to help each other out across the table and listen to what our listeners want. Give our listeners what they want.             

They want information. They want content. They want breaking news. They want it first with us because they know that we’re going to give it to them. Our personalities are going to talk about it without any bias. We’re going to say exactly what’s going on in the sports world and with whomever did what. And I think that’s what we’ll continue to do. We just have to stick to that and, continue being first with news and information from the sports world and staying connected to our listeners.  

BSM Writers

ESPN Can’t Be ESPN Without Football

“You know the saying “scared money don’t make money?” Well, ESPN knows that smart money can eliminate the need for scared money entirely.”

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I saw a Tweet on Monday, just after Texas and Oklahoma made their impending exit from the Big 12 official, that interested me. Athlon’s Bryan Fischer asked how the recent investment in college football ESPN has made would affect its ability to lure more properties to the network.

Much has been made of the American television rights to the Premier League hitting the open market. ESPN, Amazon and DAZN have all expressed interest, while NBC has made it clear that it does not intend to let Britain’s top soccer league go anywhere else. All of that points to a major bidding war on the horizon.

ESPN has invested a lot in soccer recently, particularly at ESPN+. The company has the American media rights to top leagues in 9 different countries, including Spain’s La Liga and Germany’s Bundesliga, which are both full of international stars. It also has MLS games and major national and club tournaments from Europe. Whenever that day gets here where soccer overtakes hockey and then baseball as America’s third most popular sport, ESPN is in good position.

That is kind of the point here. ESPN does a lot of betting on the future. The major investment in college football is about cashing in right now. Younger American generations really like soccer and follow it in a variety of ways. The generation with money to spend right now loves football and they are going to consume it wherever they need to.

ESPN will pony up the money to expand the College Football Playoff. It will get behind Texas & Oklahoma moving to the SEC, where it is already heavily invested. It will open up the checkbook and tell the NFL “just name the amount” in order to get a Super Bowl.

You know the saying “scared money don’t make money?” Well, ESPN knows that smart money can eliminate the need for scared money entirely.

History is on ESPN’s side when you talk about taking risks. The network has bet big and seen it payoff. It rode college basketball to national relevance in a time when that sport was a blip on most people’s radars. More recently, it got in on the World Series of Poker at the right time and pulled back when it needed to.

If ESPN views the Premier League as a necessity for its future, it isn’t hard to imagine it will have any trouble finding the necessary money. But the network knows that football, both college and the NFL, are not leaving the top of the American sports hierarchy any time soon. The goal isn’t just to have football. It is to have the very best football.

So, it does what it needs to in order to become a part of the Super Bowl rotation. It commits the resources to expanding the College Football Playoff. And right now, as the SEC is busy not just winning the college football arms race, but obliterating anyone in its path, ESPN is committing what it needs to to make its top college sports property a juggernaut.

Conservative pundits love to make a big deal of ESPN subscription numbers, pretending not to know that no one subscribes individually to cable channels. But look at the money being thrown around. Clearly Disney thinks the network is doing just fine and is worth investing in. For better or worse, it shapes most of the national sports conversation.

If Norby Williamson and Jimmy Pitaro think that conversation will include more Premier League talk in the future, they will find the money to spend. And when they find it, they will thank the SEC and the NFL for taking the network’s money and turning it into more money.

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Are Media Days Good For Content Or Just Good For Networking?

“There is an ego boost for hosts attending these events and holding court with colleagues from across the country, but how does that help the people that are coming to you to be entertained before having to clock into a job they hate?”

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Last week, most major college football conferences put on an event. They gathered the coaches from every team and invited media members from across the country to attend. Media Days used to really matter in college football. In 2021, I found myself skimming a lot of stations broadcasting live from Birmingham or Charlotte or Indianapolis and wondering “who even cares about this awful content?”.

Media Days are only slightly better than radio row at the Super Bowl. No one is trying to get you to put a long-retired kicker on the air for five minutes to talk about boner pills, but I am not sure a stream of coaches and players, who have spent the better part of the previous month practicing saying nothing, is that much better.

2021 SEC Media Days takeaways: Nick Saban takes center stage, coaches  advocate for CFP expansion - CBSSports.com
Courtesy: Icon Sportswire

I get that there is value in these gatherings. This is usually the first chance to ask coaches the questions the media has been making content out of for the entire summer. It is a chance to reconnect with colleagues in other markets and compare some notes. They can be a lot of fun sometimes for the people in attendance. I am just not sure if the payoff is there for the listeners and so I am not sure that every station really can justify going.

There are plenty of stations to do these events right. 1010XL in Jacksonville sent two hosts to Birmingham for SEC Media Days. They were at their table all day. The hosts back in the studio in Florida would throw to them live whenever a coach worth putting on air was in the vicinity. There were no all day broadcasts and that meant no filler content. All that went on the air was the content that you had to be in Birmingham to get. 107.5 The Game in Columbia, SC did something very similar, with Heath Cline being the only host there and creating smaller, more impactful content for the whole station.

For some markets, these events matter a lot. Birmingham is the single most college football obsessed market in America. JOX 94.5 probably made the right decision by being in the Wynfrey Hotel hallways all day for all four days of the event. Of course, it helps that the station has a new morning show hosted by two ESPN employees with relationships with most if not all of the conference’s coaches. Raleigh, where I live now, is the home radio market for three ACC teams. It makes sense 99.9 The Fan sent two shows to be in Charlotte for both days of the conference’s media event.

Still though, there are plenty of questions hosts at those stations and at stations in similar markets have to ask themselves. Is there anything we can get by going there that we cannot get year round? Does our audience like the sport? Does it like the conference? Or is it maybe just passionate about the home team(s)? If the answer is the latter – and I genuinely think that is the case in Raleigh, why waste the money getting the same interviews you can get for free during the season? You know, that time when there is actually something happening worth talking about.

Look, I’ve been a host and a producer. I get the appeal of these events and I understand that being live and sitting down with names like Dabo and Saban make the station sound bigger. There is some value in attending these media days.

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Courtesy: Dan Matthew

But value to us as broadcasters and value to the audience are different things. We talk about “outside the box thinking” and “thinking like a listener” constantly. This is one of those issues where the value to the audience is the only value that matters really.

Programmers need to approach events like these with a plan. The same can really be said for any radio row. Do you send staff to do three or four hour long live shows for multiple days? Do you send your morning show to broadcast live but stick around to record interviews later in the day so that you can decide what is relevant before airing it?

One part of the programmer’s job description that isn’t often named is “listener advocate.” He or she has think outside the box while living inside of it. There is an ego boost for hosts attending these events and holding court with colleagues from across the country, but how does that help the people that are coming to you to be entertained before having to clock into a job they hate?

I can hear the pushback right now. “Demetri, do you know how much money we make from companies that want to sponsor our broadcasts from media days?”

I am sure the amount is high, but I am also positive that one broadcast or one week long events not the only reason they spend money with you. Also, I am not telling you that there is absolutely zero reason to attend these events. I am just asking you to evaluate how good the content that comes from them actually is.

Big Ten Media Days: Warren talks conference realignment; has 'no regrets'  about how Big Ten handled '20 season | Football | journalstar.com
Courtesy: Doug Mcschooler/The Associated Press

There was actually an interesting story that broke in the middle of SEC Media Days, with news that Texas and Oklahoma are aggressively pursuing membership in the conference. But did that lead to any real news from the coaches in Birmingham? Not really. They all answered with platitudes and deferrals whenever they were asked about what a 16-team SEC would mean for the rest of college sports. I think most stations would have been just as well served to pull that audio off of ESPN.com.

College football is my favorite sport in the world. I love when we all get together, both at actual conventions and various radio rows that serve as pseudo-conventions. I understand and actually like media days. I just think it is important to consider whether or not there are enough people in your market that cannot live without hearing your hosts talk to Shane Beamer. If you are anywhere but Columbia, South Carolina, I am virtually positive the answer is no.

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The Wins And Losses Of Gambling Twitter

“The great part of Gambling Twitter is that it’s open to everyone and anybody can prove themselves.”

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Let’s face it. Twitter has changed the way we do a lot of things. For some, it’s replaced the daily newspapers. For others, it’s a means of communicating with an audience. Regardless of the way you utilize Twitter, no one can deny its impact.

In the sports world in particular, Twitter can be an interesting space. It’s a place where you can collectively live through an experience like watching a big game or reacting to news. It’s also a place where opinions can be shared and “liked” and of course, disliked. So, what happens when an open social media platform collides with the booming business of legalized sports betting? Gambling Twitter. 

Gambling Twitter is an interesting term. It can describe many things. You could be talking about #GamblingTwitter, where someone likely uses the Hashtag to promote their picks or attract an audience, or you could simply be referring to the community of people on Twitter, who talk about Gambling. I prefer the latter. And Gambling Twitter can be a great place. 

James Alberino, who runs @SpreadInvestor says the communal aspect, as well as the opportunity it provides, is what makes Gambling Twitter special.

“The great part of Gambling Twitter is that it’s open to everyone and anybody can prove themselves. If you’re good and know how to market yourself (or work for a company that’s good at marketing) you’ll grow a following and network with some great people along the way. There’s also nowhere better to be online during a game when you have a bet than on Twitter. The reactions and humor are some of the best live entertainment that you can get. There are a lot of smart people on here and when they work together, they help each other’s careers/businesses. It’s like one big virtual office where a lot of people in the industry can talk to one another whenever they want and collaborate on work.”

James Alberino (@jamesalberino) | Twitter

Using Gambling Twitter to help promote your career is something Pamela Maldonado (@pamelam35), Yahoo SportsBook Betting Analyst, feels strongly about from personal experience. 

“Twitter being beneficial is an understatement,” she told me. “I started posting picks/analysis back in 2016 as a hobby when I was waist deep in the poker world. Looking back now, that was my resume and I was working on getting to where I am now unknowingly. I also have a background in social media marketing so I am very aware of the need to engage with users. I take the time to talk to everyone and respond to every DM. I love Twitter. It connects the world. It’s given me a space to talk about the things that are important to me. 2020, that was the political climate, in 2021, it’s Novak Djokovic and tennis.”

But not every experience is positive. 

Alberino says “It can be very cutthroat especially among guys who have been in the space for a long time. There is a lot of money in this industry and everyone in it is trying to get a piece of the pie in the form of either money or media attention. There are a lot of scammers who do not care about their followers other than the dollar signs and a ton of people have bad tastes in their mouths from it. They take that baggage with them a lot of times when they do business with other cappers. Then there are the casual gamblers in the audience who think they know more than they do about betting. The scamming and ignorance has been going on forever though, it’s not just a Twitter thing. But Twitter gives these guys no barrier to entry and an open platform. A portion of broadcasters and pro bettors have figured out ways to work together but for the most part there’s a divide between “touts” and people on the media side of the industry, for understandable reasons. Some handicappers act like complete jackasses. And some media people are very good with a mic but not as much at betting. So you have two worlds colliding and some people stepping out of bounds to either gain followers or make more money.”

James is right. Everyone is trying to grab a piece of the pie. Each Sportsbook utilizes Twitter to promote itself. But are they doing it from a genuine place? How many times have you seen a Sportsbook account tweet out a winning long shot parlay? Countless times a day right? The reality of the matter is that these winning bets are extremely rare, however by tweeting and retweeting them, they hope to make the casual better feel as if they could be next. When, in reality, they just want customers to place these losing wagers so they can make money. That’s their business model. 

Another negative aspect is the feedback. Some would say, “if you can’t take the heat, get out of the kitchen”, and they’re probably right. If you publicly make a bet, you’re opening yourself to negative reaction when that bet loses. Does that always happen? 

“I’ve been fortunate to not experience any type of negativity, but I think it’s because of the way I present myself,” Maldonado says. “I never just give picks. I give a thorough reason. I post my record, I answer questions, and I try my best to differentiate what is ‘content’ and what is an actual bet. How I do that: by posting, “I am playing.” It’s fair to say that I’ve been more right, than I have been wrong, so I believe that I’ve created a loyal following of those who trust me and stand by me, even during a downswing. Has there been a change over the years? I can’t say for sure. I think I can count on one hand the number of people I have blocked and that’s because I’ve been on Twitter for a very long time. It’s a very short list of negative experiences, so far, and I think that mostly comes from me knowing my audience, knowing how to communicate, and knowing how to handle the bad days of betting – and that’s by acknowledging them, not ignoring them.”

Pamela Maldonado on Twitter: "Life is too short to bet the Under. So I'm  taking the OVER on Boise/Ok St… "

But what about being a woman in this space? Is the experience different because its largely a male dominated audience? Ariel Epstein of SportsGrid (@ArielEpstein) shared her experience. 

“Overall, it’s positive. I love interacting with everyone through the wins and losses. It’s a lot of fun to enjoy the wins and I have to say most of my followers are very understanding of the losses. I’ve always prided myself on giving out so many reasons to take my bet, that if it does lose, someone says ‘wow I can’t believe that lost.’

“There are always a few trolls who will say things like ‘I remember when you always won,’ or ‘at least you’re pretty.’ I’ve been asked on dates via direct message many times before. I usually just don’t answer. My motto is always to engage with the good people and ignore the bad. It gets less traction for the trolls on Twitter if I just don’t respond. 

“I’ve always known I’d have to have thick skin as a female to make it in this business. The gambling side of things adds a whole new element because now you’re messing with people’s money. On the lighter side, I have been asked by many men if they could buy me a drink or send me money via Venmo because I won them bets. I find those types of things hilarious because I don’t know these people. I know it’s coming from a good place though. I do decline by the way.”

Ariel Epstein on Twitter: "Sportsbook Sunday stare down 👀… "

I think there’s an interesting case study to be done on Gambling Twitter because there are so many different aspects of it. You can talk about the handicappers, the analysts, the Sportsbooks and the audience. Each play their own role in the community.

I for one, love being a part of Gambling Twitter. Yes, I’ve had to mute a few trolls, but there’s nothing better than getting a tweet thanking you for the work you’ve done. I don’t post plays on Twitter to brag or claim victory over anyone. I post to help provide education to a larger audience craving information. If I can help people win a few bucks, that’s great. If it loses, then I take the heat. I understand the role I play. I walk a fine line because I am a member of the media, hosting several radio/tv shows, and a handicapper, because I pride myself on providing picks and analysis to the audience. Am I a social media guru? No. But I think there’s a place for me on Gambling Twitter, and I think there’s a place for you too. 

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