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Meet The Market Managers: Keith Williams, Good Karma Brands Chicago

“I think we just love being creative. It stands out and it does amazing things for our partners.”

Demetri Ravanos

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Week 2 of Season 2! Today, the Meet the Market Managers series takes us to Chicago. My conversation with Keith Williams of Good Karma is an interesting one.

Keith is a lifer with GKB, having worked in multiple markets, leading multiple brands for the company. Part of working for Craig Karmazin’s group though is not being married to any ways of doing business. Even lifers aren’t allowed to lean on the idea that “this is how we’ve always done it.”

In our conversation, presented by our outstanding partners at Point-to-Point Marketing, Keith shares why that approach works for him, and why it was part of guiding his search for the station’s new Director of Content. We also talked about competition between Good Karma markets, how Mike Thomas left his mark on the station in a short time, and how to explain the changing media landscape to clients.

Enjoy!

Demetri Ravanos: One of the first things you had to do in Chicago after taking the reigns of ESPN 1000 was hire a PD. That search was largely internal. What were you prioritizing as you were looking for a new leader on the programming side? 

Keith Williams: Just having the vision to pivot quickly to create new opportunities for our team, for our sales and marketing teams, and increase the diversity of our hosts. Those were three things that we really talked about looking to expand. Yes, we had some good internal candidates. We had a few external as well. Danny (Zederman) is obviously who I went with and Ryan Maguire, who you know as he wrote for BSM, we found a spot for in Milwaukee so that he was still with Good Karma.

It was something that obviously my predecessor was very focused on, and he did amazing things with this radio station, moving some of the pieces around, adding Twitch and an app, and of course, the White Sox rights. I thought Danny could really help us get to that next level. He’s added a number of shows already, some specialty things and things specifically on the app. We’re having some fun. 

DR: This is a really big stage. Market number three is a big one to step into for your first programming role. That said, Danny has spent a lot of time with that radio station during his career. You mentioned part of the way ESPN 1000 presented itself while under Mike Thomas’ leadership, so what was it about what Danny that made you say, “I don’t care that he doesn’t have the prior PD experience. He’s the guy!”?

KW: Well, first, he’s really creative. He’s an activator. I knew he was going to move quickly and get things done. He’s got a high capacity to work fast, to work smart, and he’s a really good communicator, and we need that. We need someone that can communicate the vision, the ideas for marketing, for our sales team, and obviously to set the vision for our content team.

We want to be fun. We want to be fast. Obviously, the Bears are always going to be the big team in town, but we also want to continue to bring that personal level of entertainment to our fans.

I think Danny has the ability, and his relationships here with the team, having pretty much worked with almost every single person. This was a great move for him to get the opportunity to prove himself.

DR: So as a new boss coming in, and immediately having to pick a leader of the programming side when you have multiple guys internally interested in the job, how do you go through the process and make sure to build relationships with the people that didn’t get the job? How did you show them that they still have a lot of value to you and the brand? 

KW: That was important. I mean, everybody doesn’t have the exact skill set to manage, to lead and to work quickly and have the ability to communicate across departments. At the same time, everyone that did apply had unbelievable ideas on how to make us better, and we want people’s feedback. We’re not trying to shove things down everyone’s throat. It’s all about listening, communicating, and hearing everybody’s opinions.

We’re a small company. We can pivot on a dime and listen to people’s ideas and feedback and take it, run with it, and make a change. If it doesn’t work, we’ll switch back. So, that’s the beauty of it.

For the people that did apply internally, we took their feedback. We are involving them in the process and hearing their voices. We’re allowing them to help us, because they have a passion for this radio station and market, and deep relationships in the building. Danny and I are both all ears for every single idea that comes across our table.

DR: You mentioned that the company is still relatively small, particularly in terms of media operations. You’ve been with them for a long time across a number of markets in a variety of roles. I always wonder when I talk to people inside Good Karma, what are the standards that are expected across each market? Also, how does the company give the VP/Market Manager an opportunity to establish their own identity and do things their own way?

KW: Craig [Karmazin] gives us a ton of freedom. I do a one-on-one with him each week and I’ve got a list of things I’ll go over, and his usual question back to me is, “was this the right thing to do?” “Does it fit our core values?”.

We look at it like it’s our own business. We are in charge of the revenue. We’re in charge of the expenses and everything left over is cash flow profit that we can then invest in our own people and equipment. So it’s up to us to choose our own path within what Good Karma’s core values and culture are, right?

I think one of the things that I have prided my career on is my communication and follow-through. If I hear somebody wanting something, and maybe we don’t choose to go that direction or we do, we always try to explain the why and follow through. So really, listening to our teammates is key to the growth of how to make this place the best it can be. 

DR: So what sort of information were you trying to gather to make the decision about whether Chicago was the right move for you or not? Was it as simple as “It’s bigger than Madison and I want a new challenge”? Or was there something specific you were looking for before you would say yes? 

KW: I told Craig 20-something years ago when I joined the company, wherever you need me, I am willing to go. So I started off in Madison and had no knowledge of sales, marketing or radio. But I just worked hard and did things the right way, always figuring out a way to hit budget or overdeliver on whatever the key needs were.

Then he gave me an opportunity to run some radio stations in Janesville, which I did for about four or five years. He asked me then to join forces with Sam Pines, who is now running our ESPN LA property. Sam and I worked together in Cleveland for ten years.

I was ready to do something different. So we had the big picture conversation, and I was commuting for a period of time to D.C. and Baltimore, running our ESPN digital sales offices there. We redid the structure of the sales team and then Craig said, would you be willing to go back to Wisconsin? And I said, you know, if that’s where the team needs me, we’ll go. We completely rebuilt the team in my three years there, a year and a half of which, we were probably working from home during the pandemic.

Then when Mike left. It became an opportunity when Craig called and said, “would you be interested in this?”. I said I have to talk to my family first, obviously. My wife was super supportive and asked all the right questions.

This is my passion. I love being in a market. Yes, it’s a bigger market, but the principles are all the same. It’s about the people. It’s about doing the right thing for our partners, and giving our fans the opportunity to consume whatever content we’re putting out there on as many platforms as we possibly can. 

DR: So let’s talk about the people and the partners, because that goes to a question about what happened earlier this month when you guys announced that Carmen and Jurko were moving back to noon to 2 pm. The guys on air mentioned that one of the things they liked is that it meant five days a week they’d get to interact with Waddle and Silvy.

I wonder, as somebody that is looking out for the entire brand, how can something as simple as a casual five or six-minute conversation between two shows, groups of guys that don’t normally have a chance to interact with each other on-air, how does that elevate a brand? Why is an element like that important for getting a station to the next level?

KW: I mean, we see it behind the scenes. Even just yesterday walking around the halls, those guys were talking and hanging out. So, it was a behind-the-scenes conversation, and our whole thing is “let’s bring it to the forefront”.

They have such good chemistry, all four of them. I don’t know if you’ve listened to their crosstalk, Unhinged. Not on the radio. It’s their podcast. Those guys really just absolutely love each other. They respect each other and they can poke and prod just like you do with your friends. I mean, it really is great camaraderie, so why not give it a chance to shine?

You could see some of the feedback on social media. People are really excited to hear that again. So we’re listening to our fans. We’re listening to our teammates. Danny made a great decision.

DR: The other side of that move is it puts Greeny back to 10 to noon. It’s interesting to me that as big of a market as Chicago is, the station is not an O&O for ESPN anymore. It seems from the outside that dropping Greeny for more local programing would make sense, but I know his show had solid ratings in that slot before and GKB has a strong partnership with ESPN Radio which is important. I guess I just wonder why it’s important to keep that connection to the network on air when fans prefer local.

KW: We want the connection. Obviously with ESPN, they are our biggest partner. Plus, you know, Greeny does have a Chicago connection.

Our vision with Danny is to get it as close to all-live as we possibly can, but we love Greeny. We are happy with what he’s doing for us. I know it’s not local, but it sounds local when there’s big news for the market because he has that Chicago background.

DR: I want to go back and combine two things we talked about earlier. You mentioned the idea that this is a small company and I want to tie that to what Mike Thomas accomplished while he was in your seat there.

He pulled off some really cool promotions. He gave away two cars to fans when the White Sox threw a no-hitter. He gave away multiple ad campaigns to local businesses. That sort of creativity and headline-grabbing nature of promotions seems to be standard across all of Good Karma’s properties. Can you take me behind the curtain a little bit here? Is there competition among the local market managers for who can pull off the biggest ideas like that? 

KW: Oh, yeah. 100 percent. We want to one-up each other, for sure. Creativity sells, right? So I think the weirder, the more out there a promotion can be, within the legal guidelines, which are always interesting to figure out, the better.

I think we just love being creative. It stands out and it does amazing things for our partners. I mean, when we did that, Nissan No-Hitter, think of all the earned media exposure that Nissan got from that! And who knew that it was going to happen twice? It was just incredible!

Yes, we definitely have competition for ideas. Our teammates love talking about weird and fun promotions. Our partners love it because they get exposure beyond a radio spot schedule, and our fans like it too because they get to participate and win free stuff, especially when it’s a huge prize like a car. We’re always looking for that type of idea, so we have internal brainstorming meetings on how to do these things all the time.

DR: How do the partners and clients that have been with you for a long time view a promotion like giving away an ad campaign to another business during the pandemic? 

KW: If you think about the partners that we have, some are big businesses, most of them probably are, and some are small. So when we were doing that particular promotion, it was in conjunction with First Midwest Bank, which is now going to be changing to Old National Bank. It was an opportunity for them, right? It was a chance to team up with us to give back to the community. So it was a true partnership. We explain that to our other partners. “Hey, this is something that we’re going to be executing for First Midwest Bank. We’re going to give light to a small business that’s deserving and may not be able to afford a radio schedule in Chicago, Illinois.”

DR: Chicago, in terms of being a radio market, is not Boston, where even if WEEI does good numbers, the trend right now is that The Sports Hub is going to come out on top. ESPN 1000 and The Score have gone back and forth over the years although The Score has had a better run in recent times. When you’re talking to, whether it’s the sales staff or clients, what is it you tell them about the unpredictability and volatility of radio ratings? 

KW: I tell them radio sales and marketing, in my opinion, is all about listening to our partners and their needs, and solving their problems in the most creative and effective way that you can. A ratings point never bought a cheeseburger. Now, I’m definitely quoting one of our teammates on that.

It’s all about the idea and the relationship. Advertising is a real simple formula: audience, frequency and message. If you have all three of those and you’re truly listening to the partner’s objectives, whatever you end up coming up with is going to be the right idea for them, and it’s going to work. That’s why so many of our advertising partners have been with us for so long.

It’s not just in Chicago. That’s everywhere GKB is because we truly listen to what our partners need, and try to get their message out as many times as we can. Radio commercials, promotions, endorsements, appearances, events. Whatever that is, our goal is to sell more hamburgers or cars or windows the next day and the day after that. And you know, if we’re truly listening to people, then we have the ability to grow anyone’s business. 

DR: I think, within the business, it is easy to explain and understand the problems with Nielsen ratings, because we all speak the same language and have the same background knowledge. When you’re talking to a business though, so many of them still put value in that number no matter how often you explain that it doesn’t tell the accurate story anymore because listening shifted or because there isn’t a large enough sample. What is that struggle like? 

KW: It’s all about, are we going to move product, right? At the end of the day, if you have a million listeners and only ten are going to buy a car, that’s the ten that matter.

Our focus is just entirely different. It’s all about how do you help somebody’s business grow with our loyal audience that listens as often as they do for as long as they do. If your message is good enough, it’s going to stand out and it’s going to ring at the cash register. 

DR: Chicago, in radio terms, is becoming more and more unique. You guys are still an AM market. You have a partnership with Hubbard that gives you an HD2 signal, but 1000, The Score, WBBM, WGN, all of the big talk properties, are still on the AM dial and finding success.

Could you see that changing as the generations spending money and leading the charge change? Do you have designs on someday seeing ESPN 1000 become ESPN one-hundred-point-whatever on the FM dial r are you comfortable with the position and habits of Chicago radio? 

KW: We’re very comfortable with our position because I think our mobile app is one tap and you’re already into live programming. We have the ability to promote that and you’re right there. Obviously, with smart devices and smart cars and Twitch, there are plenty of ways to get the content.

If we can just continue to promote not only AM 1000, but the ease of the ESPN Chicago app, you can get content right at your fingertips with seriously, one tap on your phone. I don’t think it matters if you’re on an AM or FM. I would just say the more places you can be, the better. 

BSM Writers

John Mamola Didn’t Overthink New WDAE Lineup

“I don’t go book-to-book my talent, I just don’t. I think the more and more you dive into ratings, the more and more you overthink things.”

Brady Farkas

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Just over one month ago, WDAE in Tampa Bay reshuffled its daily line-up. The iHeartMedia station, programmed by John Mamola, moved the Ronnie and TKras program from mornings to afternoons and moved the midday Pat and Aaron show into mornings, while creating a new midday show centered around Jay Recher and producer-turned-host Zac Blobner.

The station let previous host Ian Beckles go as part of the reshuffling.

Barrett Sports Media caught up with Mamola this week to talk about the new line-up, the Tampa Bay market, the importance of developing from within and much more.

(Some of the answers have been edited for brevity and clarity)

BSM: It’s been just over a month since these changes took hold, what would you say is the overall response to them?

JM: Overall, really positive. We lost a really important piece and a pillar of the station in Ian Beckles, but with the moves that we did make, it was overall a pretty positive response from the listeners.

BSM: This wasn’t just creating one new show and calling it a day, this was moving multiple shows into new dayparts. How do you as a programmer get multiple hosts on board with re-arranging their schedules in that manner?

JM: My morning show went into afternoons so they didn’t have to wake up early, so they were very open and welcome to that. As for the original midday show, I knew they were early risers, so moving to mornings didn’t really affect their sleep schedules. And then my midday show, which is the new one, putting those two together is just a combination of some very young, hungry guys that always want new opportunity and are always looking to capitalize on opportunity.

So I wouldn’t say necessarily the convincing was the hard part because it just made a lot of sense for the people involved. The guys in the morning didn’t have to wake up early. The guys in the mornings are early risers anyway, and you get two young, hungry guys to take care of that opportunity so the convincing part was quite easy.

BSM: I got to know Zac Blobner a little bit on the Producers Podcast. He was highlighted a few episodes back and I thought really highly of him. Why was this the right time to get him into a full-time on-air role?

JM: Zac’s been doing some on-air stuff for on the weekends for a number of years. He had his own show and then we tried him out with a couple people on staff on Saturday mornings. That just didn’t necessarily work out but he has hosted a fantasy football show, which we actually air Orlando and in Miami as well as Tampa, live for the last five years.

So his on-air persona – he was a huge part of the morning show and the success of the Ronnie and TKras Show for their run in mornings. So if we were to elevate someone from inside, it just seemed like he was the right guy to elevate, and to pair with Jay Recher. It’s two young, hungry guys and they play well off each other. Some of the best highlights of my day are just sitting in their pre-show meetings with them and their producer Jon Dugas and just listening to how they collaborate together as a threesome on how to attack content, what sound to use, and what guests to book.

Really, it’s three producers in one room all talking about how to collaborate and do a show. Zac has earned the opportunity, just like Pat Donovan who was a producer first. Aaron Jacobson was a producer at first. It was Zac’s time and he’s done a tremendous job with it so far, albeit it’s only a month, but I totally expect it to be a very high ceiling for that show and for Zac in particular.

BSM: Some programmers believe on developing and promoting from within and some programmers believe in always looking for a splashy hire from the outside. Why is developing talent and promoting from within important to you and WDAE?

JM: I think it’s vital for every brand to have a good bench and to continue to find different ways to utilize that bench. Maybe not on the Monday through Friday, but definitely on the weekends in some capacity. And if not there, then on the digital product. You bring in certain guys to push everyone else. Zac was one of those guys. Jay Recher was one of those guys. Pat Donovan was one of those guys. Ronnie and TKras were two of those guys. I like to bring in guys that have a goal and want to push everyone to be better, not just themselves, but push everyone to be better. We have a tremendous team atmosphere on WDAE and we’ve had it for a number of years.

And when you do a lot of change, like we did about a month ago, you don’t want to keep it too foreign. You want to keep it with somebody that the audience knows and the audience has grown to know. Because the minute you start bringing in out of town people that nobody’s ever heard of or you start going to syndication instead of staying live and local, you start to lose your cume, and you start to lose that branding.

We like to put out as much as we can with whatever we have and I think having good, driven people in the hiring process, albeit I’ve hired a little young over my time here, it’s continued to push the narrative that we are continually growing from within and this was just the latest step of that. I don’t think that’s going to change anytime soon.

BSM: When you have new shows and shows in different dayparts, are you mentioning things like ratings and revenue to them? Or do you just tell them to build the shows and worry about it later?

JM: I don’t go book-to-book my talent, I just don’t. I think the more and more you dive into ratings, the more and more you overthink things. It’s important, but it’s not the biggest thing. For me, it’s the sound of the show. If the show sounds like it’s got energy, if it sounds like it’s progressing, if it sounds like we’re creating more attention by what we’re saying and we’re developing as talents and as a station, you feel it. You don’t need to see the numbers. The numbers are the numbers.

The system is great when it’s great but when it’s terrible, it’s still flawed. You know? I mean, Neilson ratings only get you so far but If I start seeing stream numbers go up, which I’ve seen, that’s a positive.  If I see digital traffic or social media growth or something like that, that’s a metric I can track. Today I went to the gas station and they had our sports station on. If I can hear that, that means we’re doing something right. I don’t look book-to-book. I think PDs that dive into numbers and analytics and, and clocks…. Look, if you put out entertaining stuff, they’ll stick with you. And it starts with giving that confidence to your talent. And that’s how I program.

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BSM Writers

Brock Huard Believes The Third Time’s The Charm For Brock and Salk

“If I was a radio consultant, there’s two muscles you have to build constantly. A is listening and B is curiosity.”

Tyler McComas

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It just felt right for Brock Huard when he stepped back behind the mic at Seattle Sports 710. On September 6th, he returned to the airwaves with longtime partner Mike Salk in morning drive. It’s been almost three months since Huard returned to radio, but it still feels as right as it did that early September morning. That’s because the business is in his blood. 

“Once radio is in your blood, it doesn’t leave,” said Huard.

If you talk sports radio with Huard for any length of time, you won’t question his love or intelligence about the industry. He truly loves and understands the business. When you have a former player that has an incredible amount of passion for sports radio, you really have something. Seattle Sports 710 really has something with Huard and his return to the airwaves made locals in the Pacific Northwest very happy. 

Brock & Salk haven’t had to deal with the challenges that new shows experience in the first few months. They’re not trying to establish a chemistry and flow together. They’ve had it after doing a show together twice before, plus a podcast the two hosted together.

“He and I had still done the podcast together for the last couple of years, and had a number of conversations over that time about how fun that hour and a half was, each and every week,” said Huard. “We never really missed a podcast and we both thoroughly enjoyed it. Had we not done that podcast for two years, I don’t know if we would have come back for a third iteration. The third time has been the charm on this iteration.”

What makes the show isn’t just Huard being a former athlete or Salk being a very dynamic and experienced host. The two share an incredible chemistry that shines through on the air. However, Huard thinks there’s one reason in particular that the two mesh so well on air. 

“Because we listen,” said Huard. “That’s number one. I will listen to so many radio shows when I’m on the road and I’m like, this is bad radio. And you can tell hosts aren’t listening to one another, they’re just waiting for their time to talk and they fill and it’s terrible.

“If I was a radio consultant, there’s two muscles you have to build constantly. A is listening and B is curiosity. I think for 14 years he’s still genuinely curious about me and how my mind works, world views, ideology and sports views. After 14 years, I’m equally interested in how he thinks and it’s very different than me.

“It was hard to be able to listen and respect one another, because we come from two totally different world views, in many ways. But at the same time, when you do, and you’re curious to listen to the other side and what they have to say, you create unique content.

“He and I used to have to build these big show sheets when we started and we still have structure and everyday there’s still show sheets, but a consultant by the name of Rick Scott told me this early on, he said you know your show will be good, when you don’t get to half of the stuff on your show sheet. And he was absolutely right 14 years ago.”

Co-hosting morning drive at Seattle Sports 710 isn’t the only gig Huard has in sports media. He’s also a college football analyst for FOX. He’ll be on the call Friday night for the Pac-12 Championship game between USC and Utah. But everything ties back to radio for Huard and a recent experience on an airplane made him realize it again. 

“I was sitting next to this very smart gentleman the other day on my trip home from college football, and he was crushing crossword puzzles like I’ve never seen before,” said Huard. “He’s a very successful attorney and you could see for him, that was such a tool to keep his mind sharp. For me, radio is the same thing. It’s been the best training ground for everything I do with media, especially television.

“If you can do live radio and equip your mind to listen and strengthen that listening muscle, while also creating content, it’s a pretty good active tool. It keeps my mind sharp and plays to my mind’s strengths, I think, with just how wackado I can be between my ears at times. If you have a tremendous partner that helps shape you, like Salk is to me, then it’s just addictive and gets in your blood and doesn’t leave.”

As it relates to radio, being a college football analyst has its perks, because of the access it gives Huard. Every week before calling a game, he gets production meetings with head coaches, which gives him insight that others may not have. It also awards Huard the opportunity to create relationships with coaches. But how much of what’s said does he feel like he can use on the game broadcast or his radio show?

“99.9 percent is used on the air, on the show and sometimes I gain insight and share it with coaches that I know to encourage them,” said Huard. “It baffles me how many times I will hear from my peers, oh, I hate these coaches meetings. I don’t get anything out of them. And I’m like, God bless you. I will have a career for the rest of my life if that’s the way you approach it. It’s the most valuable real estate we have. It’s a forum that nobody else has.

“Yeah, they have press conferences, but if you build true trust and relationship and confidence, they want to tell you their story. They want to share their team. I can’t tell you how many times content from those meetings comes to life in my sit downs with Pete Carroll or Jerry Dipoto, GM of the Mariners or Scott Servais, or on the air or off the air.”

Huard has an insight to college football that few in the Pacific Northwest has, but that doesn’t mean he and Salk will jam pack content from that sport into the show. The duo knows that Seattle cares about. Sure, there’s an interest for college football, but not anywhere near the hunger from Seahawks and Mariners content. 

For example, Huard called the TCU vs. Baylor game two weeks ago, which featured one of the best endings in college football this year, when the Horned Frogs nailed a field goal as time expired. The call of the moment was spectacular and could be the shining moment of the season for a TCU team that looks destined for the College Football Playoff. On the Monday after, Huard and Salk made it a part of the show, but never had the intention of making it the majority of the show. 

“Our audience is dominated by the Seahawks and Mariners,” said Huard. “That dominates 80 to 90 percent of our conversation. I would say lifestyle is probably the rest. For example, we played that highlight today four times over the course of the show. We rank things at the end of every show and it was my Top 5 games of my broadcast life in 14 years on the road and that was number 1.

“I often use conversations and things I learned from those games and players and relate them to the Seahawks and Mariners. Dave Aranda talked about living with expectations and how hard that is in our meeting on Friday. He said, you watch, TCU is going to have to live in an entirely different world, where you’re on the mountain top instead of climbing it. And then you relate that toward the Seahawks or the Rams this year.

“Inevitably, yes, those moments create content, either emotionally or football 101. Radio is all encompassing in that way. I never understand radio hosts who try to play it straight. I just don’t. I think it’s bad radio. You have to be willing to live your life and put your life out there, whether it’s good, bad or ugly. The more you do that, the more you attach yourself and connect with your audience.”

It feels like the third time is truly the charm for Huard and Salk. They listen, they have chemistry and the content is a refreshing mix of sports and lifestyle. 

“He and I are not comedians,” said Huard. “We don’t play fake laugh tracks like others do. He and I will land way more on the analytical information side than maybe a consultant would tell us what morning radio people want. But I think where it cuts through is he and I put our lives out there. Our parenting success and failures. Relationship struggles, kids, sports, youth sports, that’s probably where we connect in a way that’s more lifestyle. That’s the word I would use.”

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BSM Writers

Chuck Swirsky Embodies ‘Always A Pleasure’

“I love working with Bill Wennington and each and every day I have the same enthusiasm of calling a Bulls game like I did as a five-year-old child calling games off a TV.”

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It’s hard to imagine there are any more positive thinking people in the world than Chuck Swirsky. If you don’t believe me, just check out his daily tweets. Swirsky has a lot to be upbeat about, he’s doing what he’s always wanted to, and now he’s written a book.

Always a Pleasure” is his creation, putting thoughts on paper, or iPad or whatever, about stories and people he’s encountered over the more than 40-years he’s been in the business.

The title is aptly accurate. Chuck is always a pleasure to be around and is one of the most supportive people I’ve ever met. He encourages those that need it. Swirsky always has time for people in the business and those trying to get into this crazy racket. I’ve seen and experienced it for myself, so trust me when I tell you, it’s the truth.

There are those that have worked multiple decades in play-by-play, and I’ll bet each and every one of them has been asked at some point, ‘hey, why don’t you write a book?’. Sounds easy enough, I’m sure. But when you really think about it, how can a person be expected to fit 40 plus years of work into a book that wouldn’t be the size of a dictionary?

More on that in a moment. I was wondering what makes someone in Swirsky’s position to write a book. So, I asked him. He outlined the main reason he decided to put pen to paper and tell some of his favorite stories and recall good memories.

“Over the past several years I was approached by several publishers and writers who were interested in detailing my journey in sports broadcasting, featuring my stops calling major college athletics and NBA basketball in addition to sports talk.” Swirsky told me. “I was reluctant to do so but a year ago I had a change of heart knowing 2022-23 Bulls season would be my 25th in the NBA, including my 2-thousandth NBA play-by-play game.”

Swirsky didn’t use a sportswriter or an author to tell his tale. “For years I have saved notes and decided to write the book myself, in my own words. I love my job. I have no desire to retire. I want to continue broadcasting Bulls game for many more years as long as my health and clarity allow me to do so.” he said.

“I love working with Bill Wennington and each and every day I have the same enthusiasm of calling a Bulls game like I did as a five-year-old child calling games off a TV. I have the utmost respect for the Reinsdorf  family and our entire organization.  I just felt this was the right time to write a book.”

I have followed Swirsky’s career closely and gotten to know him over the years. Growing up in Chicago, I was fortunate enough to hear him in his early days here, at the old WCFL (now ESPN 1000), where he became one of the pioneers of sports talk radio. He’s called games on radio and television.

For DePaul, Michigan, select White Sox games, the Raptors and now over the last nearly 2 decades, the Bulls. That’s a lot of experience and a lot of experiences for one person. It made ‘editing’ the book a little difficult.

“I could have easily written another 100 pages featuring additional sports personalities and stories.” Swirsky said. “But I elected to highlight specifics of a timeline allowing the reader to understand that my quest to reach a childhood goal of broadcasting NBA basketball was met with challenges, setbacks and ultimately persevering through hard work, focus, passion and positivity.”

Writing books can be a way to look back on a career. Swirsky if far from done. He never really reflected on things, because he was always looking forward. But the retrospective allowed him to realize a few things along the way.

“I would say this. I am my own worst critic.  I very seldom look back on my career. While I was writing “Always A Pleasure” I had to stop and truly reflect how blessed I  am to be in the position where  I am today. I never take it for granted. Never have. Never will.” Swirsky said.  “Nothing is easy. It’s hard. This business can be exhilarating yet so difficult. I never get too high nor too low although I’m very sensitive and my insecurities get the best of me which is probably not a good thing , especially in radio-television.”

In looking back there’s bound to be a few lessons learned from the past. Swirsky did find a few things in writing the book that he remembered, educated him along the way. “I learned that anyone who applies themselves, making  a commitment to work on their  skill set, and their weaknesses through hard work, dedication, passion and purpose, can be successful.” he said. 

“For example, not every professional athlete is going to hit .330. Let’s say another player is hitting .240. What is keeping him in the big leagues? Is it his  glove,  his ability to play multiple positions?  His  character in the locker-room? The same principle is in effect in our industry. Maximize your strengths and do it with a great attitude, humility and kindness.”

Swirsky’s book details his interactions with some very familiar people in the business and the sports world. “I have plenty of stories featuring some of the biggest names in sports ranging from Hall of Fame baseball star Willie Mays who many consider perhaps the greatest player of all time to Kobe Bryant who left our world way too soon.” he says. “When you’ve been a professional broadcaster for 46 years, one  meets many, many players, coaches, executives, media and sports personalities along the way.” 

The one thing you can say about Swrisky, is he is real. There’s no pretense or facade. A genuine human being that is interested in what people have to say. Athletes, coaches, broadcasters and yes, even fans. His book has been reviewed by some of the greats. Mike Breen, Chris Bosh and even Steph Curry. Here’s the 2-time NBA MVP’s take on Swirsky and the book.

Having known Chuck since my days as a still-developing youth player in Toronto, where my dad was a member of the Raptors, I can attest to the fact that his passion for people and basketball is deep and sincere.

Chuck’s unique desire to mentor young people, especially minorities and those of different cultures and backgrounds, will help inspire those who share the same dreams, dreams that enabled him to persevere to the top of his profession.

I’m proud of Chuck, and excited that others can become enlightened by his exciting broadcasting journey, which includes nearly 25 years in the NBA and, of course, a trio of Curry family members shooting from the stars, just like him.

A book written by someone as accomplished in this industry as Swirsky draws interest because of who he is. But the Bulls’ play-by-play man is always thinking of others and trying to help where he can, just like Curry said. Along with stories, he lends his knowledge and relates it to those who are already in broadcasting and those trying to get in.

“I’m hoping those in our industry who read the book even those outside the radio-tv, new media field will come away knowing that perseverance is a powerful resource to help withstand the emotional heartache of rejection, disappointment and loneliness.” said Swirsky. He adds, “I have experienced everything. The good. The bad. The ugly. I’m talking all levels.  My message is to stay true to your core values. In this case,  my foundation is  built on respect,  kindness, honesty, sincerity and selflessness.”  

Given the opportunity to beam about the finished product, Swirsky in typical fashion, deflected any praise. Simply saying, “I am very humbled and appreciative of  the professionalism of the book’s publisher, Eckhartz Press. They allowed me to be me. That’s all I wanted. Mission accomplished. I am grateful.”

The entire industry should be grateful for people like Swirsky. There are so few in the business who are as kind and caring as he is. There are just as few people that take interest in others, and help mentor the next generation like Chuck. Inspiring stories, a career chronicle and life lessons, “Always a Pleasure” is going to be on my must-read list for the holidays. Congrats “Swirsk” keep up the great work.

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