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Meet The Podcasters: Bonnie Bernstein, Walk Swiftly Productions

“Only the client knows what the client wants. Being proactive and creative and being as much of a visionary as you can in these pitch meetings is equally important to listening.”

Demetri Ravanos

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When you hear the name Bonnie Bernstein, chances are you think of one of the broadcasting world’s great sports reporters. Whether it was her work on the sideline, filling in for Dan Patrick or writing, Bonnie made a name for herself with great interviews informed by serious research.

But that is just a chapter of Bonnie’s professional life. She is still interested in telling stories. Now though, she is doing it for herself and her clients with Walk Swiftly Productions. She is working with leagues and companies to figure out the best way to tell their stories and reach their audiences in the digital space.

She has created content for the XFL, ESPN and CMT. Her highest profile project is She Got Game: Inspiring Women Inspired by Sports, a collaboration with Audible. She was also recently added to the speaker lineup for the 2024 BSM Summit in New York City.

In our conversation, Bonnie told me what made her decide to pursue a different kind of storytelling, how her life on the sidelines helps her in pitch meetings, and so much more.

Demetri Ravanos: You are a reporter by trade – both at games and in newsrooms. How has the rise of online content changed how you can tell stories?

Bonnie Bernstein: When I started coming to the realization that the best way for me to bring some of my creative concepts to life would probably require me stepping out of the network/corporate America structure, that was right around the time that we were getting an inkling that digital content was the future. Remember back then, it wasn’t even called digital yet. We were still calling it “new media.” For some reason, an alarm went off in my head that said, “This is not just some sort of fad. Digital content is something that is going to continue to grow.” Given the volatility of the broadcast industry in general, I just really thought in order for me to develop some semblance of security in our business, I had to learn about it, and the way I ultimately decided to learn required me leaving network life and taking an opportunity with Silver Chalice, Jerry Reinsdorf’s Digital Media Company.

They had initially come to me about being the “face” of one of their digital networks called Campus Insiders, which I really appreciated. My mindset, however, was starting to shift toward figuring out how I could create a strong foundation to dive into entrepreneurship. I’d actually considered leaving the industry and going to business school to cultivate the skill set that, back then, just wasn’t part of what talent did or who we were at the time. It’s much different now.

When Silver Chalice came to me with this opportunity, I said, “Would you be open to creating a hybrid opportunity where, yes, we can leverage my experiences on air talent to front your college football show; to front your college basketball show, but can I also have an opportunity to delve into all of the verticals of the industry? That is something that I haven’t yet been exposed to, to help me build that necessary foundation to start my own company.”

That’s what ultimately led to my appointment as VP of Content and Brand Development for Campus Insiders. It’s important to understand the why behind that. TV is not digital – the way it’s created; the way it’s sold; the way it’s marketed; the importance of the social media piece and what was becoming really popular at the time, which is branded content. So my job with Campus Insiders gave me a lens into all of those different areas that helped me feel secure in starting my own company.

Walk Swiftly Productions isn’t a digital content-only production company. It’s whatever it is that the client calls for, but to your point, because we are seeing a huge surge in the amount of digital content. And what’s important is how the gap in the CPM between linear and digital is starting to close. That’s another indicator that digital content is here to stay.

When I am talking to potential clients about concepts I’m making out, first and foremost, I need to understand, “Where do you want to be?” When I’m having conversations with media buyers, “Do you want to be more in the linear space? Do you want to diversify that spend?” And that’s what I’m starting to hear a lot of, Demetri. I’m starting to hear a lot of, “We’re maxed out on our linear spend. We want to diversify. We want to be dipping our toe into digital and social.” There’s a lot of intrigue about the audio space, which gives me a lot of confidence that I’m in the right place.

DR: Let’s talk about audio specifically. Podcasting isn’t “the next big thing” anymore. For a whole generation of listeners, it is the only thing. I’ve had a theory for about 10 years now I would love to hear your take on.

Podcasting has opened up a whole new generation of potential listeners to the same content on broadcast. Sure, it is competition, but it has also taught people that spoken word content, and thus talk radio, doesn’t have to be just for mid-50s white guys anymore.

BB: Well, I think there’s a couple of different elements to it. Podcasting specifically is very appealing, not just to younger demographics, but older demographics just by virtue of the fact that people are busy and podcasts are on demand.

To me, it’s kind of mandatory that radio shows all need to have a podcast version because people don’t necessarily do appointment listening unless they are driving to work and that is how they are spending that time. It’s important to keep in mind that fewer people are driving to work now though, because we still live in a remote/hybrid workforce environment.

The other thing about podcasting is that if you are an advertiser; if you are looking for more bang for your buck, the research is telling us that podcast advertising is extraordinarily effective, even more effective than advertising in linear, on radio shows and in another spaces. Why? Because people who are downloading podcasts are making a commitment to listening to that content. Part of that commitment comes from not just the content, the nature of the content itself, but because there is a trust in the host. And when you are creating that connectivity – that level of trust between a listener and a host – if a host is doing an organic and authentic brand read, they are more likely to trust that that host testimonial has a value which converts to sales in a really powerful way.

DR: With Walk Swiftly Productions, you’re doing a lot of collaborative content. Can you tell me about the process? How much is it about you and another company working together and building out whatever sort of creative product their name and their branding is going to be on versus how much of it is them coming in and saying, “This is what we want created. We think you are the person to do it”?

BB: The answer is yes. It really is, and any entrepreneur, particularly in this space, will tell you that malleability is key. You may have an idea in your head, but you have to be open to what the potential client wants.

That potential client could be a network. It can be a brand. So you want to come to the table with a concept in your head, a vision of what it looks like, how it could be executed, and what the distribution strategy is, but at the end of the day, the most valuable questions you can ask in those meetings are, “What are your pain points?” “What do you want to do?” “Who do you want to reach?” “How do you want to reach them?” and then, “How can I help you do that?”

If you’re selling them the right way, you’re almost reverse engineering what the opportunity looks like. The client will give you the answers to the test if you ask the right questions. I will always come to the table with a fully fleshed out idea. I will share that idea. I will share the pitch deck and constantly be reinforcing throughout that conversation asking, “What resonates with you? This is all malleable. It’s really based on what your goals are.” Then ultimately, we craft the opportunity. So it’s sharing the initial pitch deck, having the initial conversation, asking what’s important to them, and then coming back with a formal pitch.

DR: What has the learning curve been for you in terms of how or what you are creating for companies like this? For instance, that XFL series you did. I don’t know if you would call it long-form content, because obviously there were a number of stories involved, but overall, the series is the story of the season, right? So in that way, it is kind of a long-form thing. So what has sort of been some of the trial and error that you’ve gone through as you look for the right way to present each of these projects?

BB: I think the most important thing I’ve learned is that you have to ask questions. When I go into pitch meetings, I would prepare the same way I would prepare for a game. I would read as many articles as I could; I would put together a whole pad full of notes; I would interview players and coaches and GM and owners, and that was my preparation. So by the time we kicked off an NFL game or we kicked off an NCAA basketball game, I pretty much knew everything I had to. And of course, there’s the element of reacting to what’s going on in real time, but I had all the storylines in my head and on my pad.

When I initially started pitching, I would do all that same research. I would have a whole pad full of notes or a digital file full of notes, and I would go into meetings thinking I know what the client wants.

What I’ve learned over time is only the client knows what the client wants. Being proactive and creative and being as much of a visionary as you can in these pitch meetings is equally important to listening. I think that has been the biggest lesson I’ve learned, and it’s proven to be very fruitful because once you have these conversations and understand what the client wants, then you can craft an opportunity and put yourself in a stronger position to get that deal across the finish line.

DR: I want to wrap up by talking about the intersection of your new professional life and your old professional life. I look across the landscape of sports podcasts and whether it is yourself, Michele Tafoya, what Charissa Thompson and Erin Andrews are doing together, Tom Luganbill, a lot of former sideline reporters have podcasts. I wonder if the appeal is about the opportunity to have a little more time to tell the story, or do you think there’s even any connective tissue at all?

BB: I’m not so sure it’s as much about connective tissue between former sideline reporters who’ve started to do podcasts as much as it is the audio space affords you more time to offer cohesive thoughts and have more meaningful conversations. The inherent nature of TV, unless you’re doing one of those TV shows that’s also a radio show, is that your time is limited. We are conditioned to speak in 15-second snippets, which on the one hand is really good because it teaches you; it forces you to learn how to be clear and concise in a way that immediately resonates with a viewer and a listener.

That’s always been the biggest difference between live broadcast and print or digital is in a print or digital scenario, you can be as complex with your sentence structure as you want. Anybody can go back and read it two, three, four times. In order for you to be an effective broadcaster, you only get one shot in a live environment.

At the end of the day, particularly when you’ve been in the industry as long as I’ve been – we’re on 30 years now – I love to be able to not only share about what’s going on topically in real time, but the more meaningful aspect of that is adding context and perspective that has come from spending 30 years in the industry. That’s what creates really rich, meaningful conversation that incites engagement. It’s just hard to do that in 15-second snippets. I wouldn’t change anything in my career, but it is one of the things that I love the most about the audio space.

To learn more about Point-To-Point Marketing’s Podcast and Broadcast Audience Development Marketing strategies, contact Tim Bronsil at [email protected] or 513-702-5072.

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Julian Edelman Has Been FOX’s NFL Breakout Star

Edelman has an easy-going and free-wheeling nature about him. He’s a joy to watch, and he seldom wastes airtime with cliches and empty comments.

John Molori

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A photo of Julian Edelman
(Photo: Julian Edelman)

He was a key member of the NFL’s last true dynasty, a children’s book author, a regular talking head on NFL Network’s America’s Game anthology, an actor in the film 80 for Brady, and a multimedia favorite. And oh yeah, he is third all-time in the NFL for postseason receptions and was the MVP of Super Bowl LIII. He is Julian Edelman.

These days he answers to a new calling – a rising star on FOX’s excellent NFL commentator roster. Edelman, who retired in 2020 after 12 seasons as a wide receiver with the New England Patriots, has logged impressive recent stints on FS1’s The Herd with Colin Cowherd.

Edelman has been an unexpected jewel in FOX’s football crown, providing behind-the-scenes, players-only insight in a casual and humorous style. On a recent edition of The Herd, Edelman’s talent was on full display.

In a discussion about Patriots’ signal caller Mac Jones, Cowherd implied that it would have been easier for the Alabama QB if he had gone to a less intense environment with an offensive-minded head coach.

Edelman countered by referencing Josh Dobbs, who played great in his first start for the Vikings after being with the team for just a couple of days. Edelman stated, “If you’re a guy, you’re a guy,” meaning that good players adapt to any situation. He added, “This is the National Football League. If you don’t win, the quarterback and the head coach get the blame. This is a production business.”

One of the refreshing aspects of Edelman’s TV game is his candor. He was deeply rooted in the Patriot Way and benefitted from all it offered him, but he pulls no punches in talking about his former team.

He does not buy into the excuse that Mac Jones has had three different offensive coordinators in his three NFL seasons. Edelman stated that ex-Offensive Coordinator Josh McDaniels’ and current OC Bill O’Brien’s offensive schemes are essentially identical.  

Edelman has an easy-going and free-wheeling nature about him. He’s a joy to watch, and he seldom wastes airtime with cliches and empty comments. He uses his strong connections to Tom Brady and other members of the NFL’s glitterati to his advantage, but he is not violating these friendships with kiss-and-tell BS.

In his young broadcasting career, Edelman has also embraced a rare quality among media personalities, namely, the courage to admit when he is wrong. He recently stated that he thought Texans’ quarterback CJ Stroud was going to be just another failed Ohio State quarterback joining the likes of Cardale Jones, Terrell Pryor, Troy Smith, and the late Dwayne Haskins.

Julian Edelman acknowledged his error and lauded Stroud for his performance and the Houston offensive staff for keeping it simple and allowing Stroud to flourish. He then made an accurate comparison between Stroud and Dak Prescott who had a similarly amazing rookie season in 2016. He also revealed that he and Tom Brady would sit and watch Prescott play during that season and marveled at his performance.

Such neat revelations have become commonplace for Edelman who also told Cowherd that Bill Belichick had different rules for different players. This goes against the accepted theory that Belichick coached all his players the same.

When asked about good and bad locker rooms, Edelman revealed that the 2009 Patriots had some “a-holes” on the team, “guys who had a lot of money and acted like they had a lot of money.”

He also regaled Cowherd with a funny story about former teammate and current ESPN analyst Tedy Bruschi. During his rookie season, Edelman made repeated contact with Bruschi during a team drill. After the play, Bruschi got in Edelman’s face and said, “If you ever touch me again, I’ll cut your arm off, Rook!”

In a subsequent discussion, Edelman was asked about how NFL players view Thursday night games. He said that the goal for players is to just get through the game and try to get the win. He called having a Thursday night game a “baby bye week” because of the extra prep time gained for the next week. Baby bye week – new lingo from a new age analyst.

Speaking of language, Julian Edelman may have created another new football term. He called the NFL games after Thanksgiving “cream season,” when the cream rises to the top and when football season truly starts. Edelman told Cowherd that this is when coaches raise the intensity in the building.

A week later, Edelman was a panelist on FOX’s NFL Kickoff. It was clear that the show’s producers and host Charissa Thompson were tuned into Edelman’s Herd appearance as they made his cream season line a theme of discussion.

Edelman picked the Ravens and Niners as his current cream teams and entertained Thompson and his fellow panelists with a few dairy-related puns. He was funny, saying that both these teams could end up becoming butter teams – even better than cream.

Edelman is unafraid to ruffle feathers, even if those feathers reside in Foxboro, MA. In discussing last week’s Patriots-Giants game, he boldly tweeted and stated on NFL Kickoff that the Patriots would be better off losing that game in order to get a better 2024 draft position.

If Julian Edelman has any flaws, it is that at times his analysis RPMs run into the red. In his discussion of last week’s crucial Jaguars-Texans game, he was visibly pumped up and spoke far too quickly even stumbling on some commentary. He recovered well and simply needs to slow down, trust his knowledge, and calculate his pace.

Edelman has made such an immediate impact that NFL Kickoff has even given him his own segment. It is called “The Nest” and his based on his children’s book Flying High, the story of Jules, a football-playing squirrel who is small in stature but big on heart and enthusiasm. Sound familiar?

Julian Edelman was joined in the nest by panelists Charles Woodson and Peter Schrager and provided a pretty cool analysis of current NFL wide receivers. He based his opinions on four attributes: sociability, aggressiveness, activity level, and boldness. Along the way, Edelman provide some unique commentary on the likes of Davante Adams, Travis Kelce, A.J. Brown and Stefon Diggs.

There is a rhythm to Edelman’s conversation. He is comfortable with his career, comfortable with himself, and comfortable on air.  As a player, Julian Edelman was an unexpected star, a guy who parlayed personality, hard work, and hustle into a fantastic career. He is doing the same in media dishing out knowledge his way – brash, all-out, and with total abandon.

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Mike Breen is Ready For Whatever The NBA Season Brings

“I’ve had an amazing set of teammates my entire life.”

Derek Futterman

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Mike Breen
Courtesy: Phil Ellsworth, ESPN Images

Every time a new basketball season is on the precipice, there is a certain kind of enigma that permeates the landscape. Although he has been on basketball broadcasts for nearly three decades, Mike Breen still feels added nerves before donning the headset to call the NBA Finals. Last season, ESPN’s lead play-by-play voice called the 100th NBA Finals game of his broadcast career. In doing so, Breen became just the third basketball announcer on radio or television to attain such a feat.

When he first joined the broadcasts on ABC in 2006, Breen was stepping into the play-by-play role previously held by Al Michaels, working alongside color commentator Hubie Brown. He never could have imagined that the conclusion of the 2023-24 season would mark his 19th time calling the best-of-seven championship series and attributes his success to the people around him.

“There’s not a stage anywhere in the world big enough to hold that many people because that’s how many people have really been there for me and supported me and guided me and at times chastised me because you need people to always tell you the truth,” Breen said. “I’ve had an amazing set of teammates my entire life.”

For the last 18 NBA Finals broadcasts, Breen has worked alongside color commentator Jeff Van Gundy, a former head coach of the New York Knicks. Mark Jackson served as a color commentator as well for 15 of these series, taking a three-year detour to work as head coach of the Golden State Warriors. The broadcast trio was widely regarded as one of the best in basketball and frequently lauded for the strong chemistry they possessed on the air. Over the offseason though, Van Gundy and Jackson were laid off by ESPN as a part of cost-cutting measures by The Walt Disney Company. The decision disappointed Breen because of the bond he and his colleagues fostered and shared.

“We spent so much time together and we felt we had something special, and we were hoping that it was going to last longer, but nothing in this business lasts forever and that’s part of the business, and you have to figure that out and you move on,” Breen said. “Now the way I look at it is I’m just so grateful and honored that I had all that time sitting next to those two for so many big games over the years, but it’s hard when it ends.”

Breen is currently working with Doris Burke and Doc Rivers on ESPN’s lead NBA broadcast team. Broadcasting the NBA Finals, let alone sporting events as a whole, was never in his mind though; that is, until he was told by family friend and former New York Tech radio staffer Tony Minecola to consider going into the industry as a sportscaster.

Recognizing that he would not succeed as a professional athlete because of a lack of skill or as a doctor because of a lack of passion, Breen chose to major in broadcast journalism at Fordham University, immediately joining the campus radio station. Over his four years matriculating at the institution, he prioritized versatility and contributed to sports, news, talk and music programming.

“When you leave college and you have tape résumés and experience of being on the air on a live 50,000-watt station, it really gives you a great perspective of what it’s like to be in the business,” Breen said. “It’s kind of a great way to figure out, ‘Okay, is this something you like? Is this something you have a chance to be good at?’”

Ed Ingles, the former sports director of WCBS 880, helped instantiate that mindset for Breen when he interned with him during his days in college. Aside from his delivery, Breen took notice of how he interacted with his colleagues and other people in the industry, always demonstrating professionalism and kindness. Ingles advised Breen to get out of his comfort zone, which proved to be invaluable when Breen started his first job out of school in Poughkeepsie, N.Y. at WEOK-AM/WPDH-FM.

In his first year with the outlet, he would frequently attend school board meetings and county legislative sessions in order to collect 45 seconds of sound for the morning anchor to use on their program. Whereas at a sporting event, the game is oftentimes the primary story, Breen had to review the agenda and listen to the meeting to have an understanding of what is essential to the story.

“If you can cover a school board meeting that you know nothing about and do a good job on it, then you can certainly cover an NBA basketball game and figure out the storylines and the narratives and all those types of things,” Breen said. “It really made me a better sportscaster. I wasn’t just a sportscaster; I was a broadcaster.”

Breen eventually began calling Dutchess County High School basketball games and serving as an analyst on Marist College basketball broadcasts, all while working as the morning news anchor for the radio outlet. In balancing various different roles at once, Breen found himself on the air for six days a week for an entire year. The strenuous workload allowed him to enhance his skillset and ingenuity and have the confidence that he could make a career in the profession.

Through a connection he had with a classmate at Fordham University, Breen landed a part-time producing job on Jack Spector’s sports talk program, SportsNight, on WNBC. The commitment was initially for one day per week, but as Breen’s workload at the outlet increased, he was able to leave Poughkeepsie and focus on working in New York City. There was a dearth of sports talk programming at the time; that is until the summer of 1987 when WFAN launched on 1050 AM and introduced a new format to the medium.

“We were all sitting around the radio at WNBC thinking, ‘Okay, here comes our competition on the air,’” Breen remembered. “We were laughing, saying, ‘Oh, this is never going to make it. There’s no way this is going to make it,’ and it turns out that it was just the start of something that would completely change the radio industry.”

Ironically enough, WFAN moved to WNBC’s 660 AM frequency when General Electric sold several of its stations to Emmis Communications as part of a multi-station deal. Even though the station had transitioned to a new format, Don Imus kept his morning show on the airwaves, which Breen had been a part of starting a year earlier. His segments were filled with sound effects and jokes, giving him exposure within the marketplace and allowing him to penetrate beyond his comfort zone of traditional sports broadcasting and reporting.

“It wasn’t just your normal sports update,” Breen said. “It was something where you had to use your personality; you had to use your sense of humor [and] you had to use your writing skills, and it showed a little versatility and that was important.”

MSG Networks hired Breen in 1992 as the New York Knicks radio play-by-play announcer, and he assimilated into the role while keeping his spot on Imus in the Morning. In addition to adjusting to the pace of the NBA, he also refined his approach to calling games on the radio as opposed to television. Throughout this process, Breen thought about Marist play-by-play announcer Dean Darling and how he had called the games when they worked together.

“There are very few people – and there certainly are exceptions – but there are very few people who are instantly really good on the air,” Breen said. “It takes a while to hone your skills to figure out how you want to broadcast things if you have a certain style, and that’s the No. 1 thing is to get repetitions.”

When Marv Albert pleaded guilty to assault and battery in 1997, Breen was suddenly promoted to fill the role as the television play-by-play announcer for the team. Having listened to Albert call games for many years growing up, Breen knew the importance of appealing to the local audience in the New York metropolitan area. Many of the local play-by-play announcers in the locale grew up around the city, and he affirms that the knowledge and passion is discernible to consumers. Breen met New York Yankees television play-by-play announcer and ESPN New York radio host Michael Kay, who was a fellow student at Fordham University at the time, and discussed sports and broadcasting with him.

“He would tell me, ‘Oh, I’d love to be the Yankees announcer,’ and I’d say, ‘I’d love to be the Knicks announcer,’ and we would laugh at each other [like] two fools,” Breen said. “But I think because we were both New Yorkers and we both understood the New York fan because we were and still are New York fans, I think perhaps it gave us an edge because we knew what it’s like to live in New York and root for the teams in New York, and I think, or at least I hope, the fans can feel that.”

Albert returned to the Knicks telecast in 2000, prompting Breen to move back to radio broadcasts and work with John Andariese. At the same time, he began doing work for NBC Sports, including calling NBA games with Bill Walton and announcing ski jumping at the Olympic Games. When Albert was removed from the television broadcasts for being too critical of the team, Breen returned to the position and has held the role ever since.

“I tend to be old-school in that my job is to accurately describe what’s going on and also set up my partners and give them space and the lead-ins to make them excel,” Breen said. “The personality stuff, I think that comes – I hate to use the cliché – but it comes organically in terms of you’re doing the game. If something calls for you to react that involves more personality than actually broadcasting, then you do it and you have to find that balance.”

Every time Breen takes the air, he hopes that the consumers are able to see that he is prepared, enamored with the sport and enjoys working alongside his colleagues. From his days on the Knicks’ radio broadcasts, Breen has been paired with Walt “Clyde” Frazier for 25 seasons and understands how venerated the two-time NBA champion is within the city.

As the only member of the Naismith Memorial Basketball Hall of Fame as a player and a broadcaster, Frazier strikes a chord with basketball fans and brings his credibility and proficiency to the airwaves every season. In addition, he always arrives in his signature flamboyant outfits and intersperses astute rhymes to the cadence on the hardwood.

“He’s managed to stay true to who he is, yet develop this unique on-air style that very few people have had, but the bottom line is yeah, there’s style, but there’s so much substance to what he says,” Breen explained,” and I think Knick fans love him because he tells it like it is, but at the same time, you can feel his love for the franchise.”

Since joining the NBA on ESPN broadcast team in 2003, Breen has balanced his local responsibilities with calling games at the national level. Throughout the season, he logs a considerable number of traveling miles and always puts his family first when he is not working. In fact, the reason he stopped calling other sports was not only to recharge over the summer, but also to spend time with his children.

By being absorbed in the NBA during the year, the preparation for the different types of broadcasts often overlaps. One thing he cannot prepare for, however, is the occurrence of a buzzer-beater or game-saving block.

“For me, I’ve always felt at a big moment, less is more for a broadcaster because your voice is not made [for] those high-intensity calls to go for 20 seconds,” Breen said. “Your voice can crack; who knows what else could happen, but when you make a good, strong concise call at a big moment and then let the crowd take over, I think that’s always been, for me, the best way to go.”

Although he derived his signature three-point call of “Bang!” while sitting in the stands at Fordham Rams games as a student, he did not think it worked on the air. But by the time he was calling a weekly high school basketball game for SportsChannel America, he noticed that the maelstrom of amplified sound within the gyms drowned out his voice during consequential moments. As a result, he resorted back to the monosyllabic exclamation and has stuck with it ever since.

“I’ve just been very careful about not overusing it,” Breen said. “I try to save it for big moments because if I was yelling, ‘Bang!,’ on every three-pointer, it would lose its luster, I believe.”

Breen will call NBA games from a new venue next week in Las Vegas, Nevada – T-Mobile Arena – when the league’s inaugural In-Season Tournament reaches its conclusion and a champion is crowned. The Association introduced the single-elimination endeavor this year in an effort to further incentivize regular-season play and establish a new tradition.

“There’s no doubt in my mind that these In-Season Tournament games bring out a little extra in the players [and] in the fans, and we’re not even at the knockout round yet and this is only the first year,” Breen said. “….To have this kind of excitement in November and then early December, it’s a win-win for everybody.”

Despite the NBA still being in its first half of the season, Breen feels encouraged by the broadcasts he has participated in thus far with Doris Burke and Doc Rivers. After all, he had worked with Burke on the first NBA game she ever broadcast and could tell how talented she was. Moreover, he has been friends with Rivers for over 30 years and speculated that he would be a broadcaster when he was finished playing and coaching.

The network’s lead broadcasting team will embark on a new challenge ahead of their first NBA Playoffs working together next Saturday, Dec. 9 when they broadcast the championship game of the NBA In-Season Tournament on ABC at 8:30 p.m. EST/5:30 p.m. PST.

“It takes a while to get the on-air chemistry, and the three-person booth is not easy for the analyst because they have to figure out a way to still get all their points across with less time, and same thing for me and that’s part of it,” Breen said. “Everybody has to just find their niche, and so far they’ve been great. They’re not only great friends; they’re really talented broadcasters, and I’m really excited about the potential.”

Breen recently signed a four-year contract extension with ESPN that will keep him on the airwaves past the expiration of the network’s current media rights deal with the National Basketball Association. The rationale behind staying with the network had to do with the people at the company, avouching that it is a great place to work and how he is thrilled he will be allowed to stay longer.

“Clearly I’m hoping that they work out a deal and I’m fairly confident they will,” Breen said. “ESPN loves the NBA; the relationship between the league and ESPN has always been wonderful. So I’m rooting hard for them to say ‘Yes’ and sign on the dotted line.”

In 2021, Breen was honored as the recipient of the Curt Gowdy Media Electronic Media Award from the Naismith Memorial Basketball Hall of Fame for his excellence as a broadcaster, one of the highest honors that can be bestowed upon a basketball announcer. Even with various accolades to his name though, Breen’s mission each year is to get better with every broadcast. Complacency and apathy are out of bounds as he lives out a lifelong dream and strives for an outstanding performance no matter the situation.

“You have days where you’re not feeling well; you’ve had a tough travel day; you’ve got issues going on in your life, but then you sit down at half court and they throw the ball up the opening tip,” Breen illustrated. “There’s an adrenaline there that has never gone away.”

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How Radio Sellers Can Beat the ‘What’s In It For Me’ Question

We often get caught up in showcasing the bells and whistles of our stations—the audience reach, the sophisticated technology, and the awards we’ve earned — that we don’t answer essential questions.

Jeff Caves

Published

on

A photo of a sales meeting

It’s easy to fall into the trap of talking about technical features and company achievements with radio advertising prospects without considering the essential question: “What’s in it for me?” (WIFM) from the client’s perspective.

We often get caught up in showcasing the bells and whistles of our stations—the audience reach, the sophisticated technology, and the awards we’ve earned.

However, the heartbeat of successful sales isn’t just about these features, it’s about translating them into tangible benefits that directly address the needs and challenges of our potential clients. Here are some common pitfalls in our sales approaches and strategies to get prospects to listen to “WIFM”.

Focusing Solely on Product Features

We all sometimes get caught up in detailing our radio stations’ technical specs and features without translating those features into tangible benefits for the prospect. We love to point out that our all-sports station is on AM and simulcast on digital FM.

We need to connect them directly to the prospect’s needs or problems, which might result in a disconnect.

Instead, we could say that we reach two audiences for the price of one. 45-65-year-olds are on AM, and 25-44-year-olds are on FM. More bang for your buck! 

Talking About Company Achievements

While our station won the “Best radio station in XYZ town” award from the local media, which might be impressive, prospects are often more concerned about how these accolades directly benefit them.

We need to bridge the gap between our survey win and how our listeners are proud of listening to the station and will trust the recommendations we give our listeners when it comes to buying from our prospect.

Generic Pitches

Not tailoring the pitch to suit the prospect’s specific needs or pain points is a huge miss. When we use generic, one-size-fits-all approaches, we miss the opportunity to highlight how their product or service addresses the prospect’s unique challenges or goals.

Don’t tell a car dealer he needs to sell more new cars when he wants more used sales and service business.

Failure to Listen Actively

Sometimes, we focus too much on delivering our deck without actively listening to the prospect’s concerns or desires.

Pay attention to the prospect’s feedback or cues, and maybe even ask them if anything has changed before you start the presentation.

Forget About “Across the Street”

Constantly highlighting how your station is superior to competitors without explaining how it benefits the prospect is counterproductive.

For example, if your station does a limited number of endorsements, tell the prospect they will stand out amongst the other advertisers better cause they are part of a select few live endorsements.

Prospects want to know why your idea is right for them, not just that it’s better than your competition.

What’s the ROI?

A sales pitch that doesn’t explicitly outline the return on investment (ROI) or demonstrate the value the prospect stands to gain falls short.

Running spots can outrun ‘turtle-like’ positive word of mouth or Google reviews, like the Roadrunner. Tell them that.

Too Much TSL or CPM talk

Using industry jargon without explaining its relevance to the prospect’s situation can create confusion or disinterest. Don’t pitch TSL. Tell them they can run fewer spots that have more impact. Your efficient CPM demonstrates that radio can compete with any ad medium and won’t waste money.

Communicate in a language that resonates with the prospect, making the benefits clear and understandable.

No Hit and Run

Our engagement doesn’t end with the initial pitch. Don’t forget to follow up and give them ongoing support and assistance to address any concerns or questions post-sale. By showing them you are in it for them, they will feel valued.

In the sports radio ad sales game, it’s not just about announcing your stats and shoutouts; it’s about hitting a home run with benefits that score with our clients. If our pitch doesn’t answer “What’s in it for me?” (WIFM), we might end up with the L.

So, dive into our clients’ playbook, check their needs, and deliver a play that makes them cheer for you and your station. Tackle the “WIFM” challenge head-on, and don’t worry about targeting so much.

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