"There is no magic formula, there is no new way and there certainly is no low dollar package that will get you out of a slump."
"Don’t ever lose thousands of dollars over hundreds of dollars."
"For us, if your customer ends up leaving because they ran in to an unexpected crisis when their building burned down it’s one thing, but when...
"In a lot of these cases, we’ve become our own worst enemy"
"For us in media sales, I think our overall message about marketing and advertising should be constantly reinforced to people we meet and talk with."
"Creativity is such a huge part of the sports radio sell and that should extend to the spots we air for our clients."
"Remember, we want to be thinking about the renewal and if ratings are what gets you the sale, and those ratings drop, what now?"
"Small business owners love to talk about why they’re better than their competitors, and that’s exactly what this question will turn in to."
"If the best athletes in the world are constantly working at getting better, certainly we can benefit from practice and “reps,” as well, right?"
"Long term. Short term. They’re like offense and defense, you need them both to win."